YEARLY REPORT 2017 - mediatEUr
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© Miguel Varela (2017)
YEARLY REPORT
2017
2017: Resilience brings creativity.
Resilience is often referred as a capacity to recover quickly from difficulties, or a toughness. For
mediatEUr a service based organisation it is certainly one of its defining traits. Whilst as a team
we were extremely busy and productive, some of our work could have been more productive.
We went on, nevertheless.
Within the context of our Framework contract for Conflict Prevention and Mediation Support
with the European External Action Service we steadily continued to implement 15 deployments
with our partners, of which we executed eight ourselves. The experience that we gather during
this work strengthens our capacity to plan and follow through any mission, may it be an expert
deployment, the organisation of a conflict analysis workshop or the coaching of a professional
engaging in mediation work. This deep understanding has become one of our core pillars of
our work: deployment.
Whilst we worked for six months to prepare a large scale project on dialogue with the European
Union, it has not materialised, despite initial promises. We cleared the ground, and closed up
our work by responding to a need for dialogue training with the IDP community in Ukraine
with the International Office for Migration. Consequently, we handed this work over to a
group of national mediation and dialogue specialists. This work, in turn, sharpened also our
understanding of the needs of dialogue in local communities also with a large IDP presence in
other regions of this world.
Training and Coaching has always been one of our strongpoints, and also in 2017 we followed
our mission a bit further. We trained 14 Belgian Diplomats, around 40 officials from the European
Union and 12 high level diplomats. Our training and coaching become more innovative, and go
beyond the surface of technical skills to reflect on core issues on what actually creates Peace.
That peace making is part of our individual transformations, or facilitating this, has become our
second pillar.
1
Creativity, innovation and the way of how we communicate within our community but also
where facilitation of dialogue is necessary has been our pre-occupation for years, which forms
our forth pillar of work. In 2017, we deepened our work in peace mapping using our online
technology “peacelog” to help local communities to ‘lift’ up and enhance their work also via the
capacity for online sharing and expansion of the dialogues. This we piloted with Interpeace in
the Ivory Coast, getting us into the ‘thick’ of dialogue support for which we are grateful for the
opportunity of learning and sharing, which allowed us to develop the software even further.
As part of our conviction of the importance of creativity and work using images and schemes
integral to of our communication method, to respond to the need of less linear and more holistic
way of how minds function, we developed an online training that should alert and assist users
to this opportunity. It is currently being tested by users and launched in 2018.
It is undeniable that our continued VAT audit which examined our expenditures for 6 years,
associated with – from my understanding- an underappreciation of the European realties of
taxation, and unmeasured strictness for an NGO like us, has sapped a considerable energy from
us. This entailed an opportunity cost for fundraising and project development. Threatened with
punitive measures, we have now paid VAT in two locations, Belgium and Germany, which we
are claiming back in 2018. At the end of the year 2017, we were working with a two person
team in our Brussels office, whereas our co-founder and board member Dr. Dietmar Reich
withdrew from September from the organisation. We are happy to count in two experienced
and highly professional new members, Kathrin Quesada and Pierre Yves Monette.
Resilience is to recover from the difficulties, learning from them and using that as an opportunity for
change. We have made our modest contribution to world peace within our abilities. We do hope
that our work renders our and other lives more meaningful. We stand now, with a new website,
online trainings, more experiences - reinvigorated for new challenges.
I am grateful to our members and colleagues that supported us in the good, and in the more
difficult times, it makes all the difference for a small organisation like the European Forum for
International Mediation and Dialogue.
Sincerely,
Dr. Antje Herrberg
2
Deutsche Version: Freie Übersetzung
2017: Resilienz erzeugt Kreativität.
Resilienz wird oft als Fähigkeit bezeichnet, sich schnell von Schwierigkeiten oder Rückschlägen
zu erholen.
Für eine dienstleistungsorientierte Organisation wie mediatEUr ist dies sicherlich ein
prägendes Merkmal. Wir waren auch in diesem Jahr wieder sehr produktiv, wobei
natürlich immer Spielraum für ‘mehr’ besteht, den wir aufgrund verwaltungstechnischer
Herausforderungen leider nicht immer voll ausnutzen konnten.
Es ging trotzdem weiter. Für unseren laufenden Rahmenvertrag zur Konfliktprävention und
Mediationsunterstützung haben wir zusammen mit dem Europäischen Auswärtigen Dienst 15
Einsätze mit unseren Partnerorganisationen organisiert, von denen wir acht selbst durchgeführt
haben. Die kontinuierliche Erfahrung in diesem Bereich, die wir nun seit vier Jahren sammeln,
stärkt unsere Fähigkeit, Missionen effizient zu planen und durchzuführen beträchtlich. Sei es
ein Experteneinsatz, die Organisation eines Workshops zur Konfliktanalyse oder ein spezifisches
Mediations- oder Verhandlungs-Coaching – unser vertieftes Verständnis auf diesem Gebiet hat
das Mediations-Einsatzmanagement zu einem Kernbereich unserer Arbeit gemacht.
Nachdem wir 2016 die Ukrainische Dialog Plattform beendet haben habe wir in 2017 sechs
Monate Arbeit in ein großangelegtes Dialogprojekt dort investiert, welches trotz anfänglichen
Optimismus der Europäischen Union letztendlich nicht realisiert werden konnte. Nach
mehreren erfolglosen Anläufen entschlossen wir uns konsequenterweise, unsere Zelte in der
Ukraine abzubauen. Wir schlossen unsere Arbeit dort mit der Umsetzung einer dringenden
Anfrage nach Dialogtrainings für Binnenvertriebene (IDPs) ab, die wir mit einem ukrainischen
Team konzipierten und durchführten. Dieses Vorhaben wurde von der Internationalen
Organisation für Migration (IOM) finanziert. Im Anschluss übergaben wir die Arbeit an eine
Gruppe nationaler Vermittlungs- und Dialogspezialisten, mit denen wir auch schon im Jahr
2016 zusammengearbeitet hatten. Diese Tätigkeit hat wiederum unser Verständnis für
das große Bedürfnis nach Dialog in Gemeinschaften mit vielen Binnenvertriebenen oder
Flüchtlingen vertieft, welches auch in anderen Regionen dieser Welt besteht.
Trainings und Coachings waren schon immer Stärken von uns, und auch 2017 folgten wir
diesen Ruf. So haben wir in einem einwöchigen Mediationstraining erfolgreich 14 belgische
Diplomaten sowie rund 40 Beamte und zwölf hochrangige Diplomaten der Europäischen
Union ausgebildet. Unsere Trainings und Coachings werden immer innovativer und umfassen
mittlerweile weit mehr als die notwendigen technischen Fähigkeiten. Gemeinsam mit den
Teilnehmern reflektieren wir über Kernfragen, zum Beispiel wie „echter Frieden“ tatsächlich
entstehen kann. Diese Art von Friedensarbeit ist ein Teil von individueller und persönlicher
Entwicklung, die den zweiten Grundpfeiler unserer Arbeit darstellt.
Kreativität, Innovation und die Art, mit der wir innerhalb unserer Gemeinschaft kommunizieren,
aber auch wie wir Dialog moderieren, sind seit Jahren die zentralen Elemente, mit denen
wir versuchen, unsere Arbeit stetig zu verbessern. Im Jahr 2017 vertieften wir unsere Arbeit
durch visuelle Aufzeichnungen mit unserer Online-Technologie «Peacelog», um so lokalen
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Friedenskräften zu helfen. So zeigten wir verschiedenen zerrissenen Gemeinschaften, dass es
die Möglichkeit gibt, online Dialogresultate zu visualisieren und auszutauschen und somit
die Dialogarbeit auf die virtuellen Ebene auszudehnen. In der Elfenbeinküste haben wir diese
Arbeit zusammen mit der Organisation Interpeace durchgeführt, wobei wir viel gelernt und
unsere Software weiterentwickelt haben.
Es ist unsere tiefe Überzeugung, dass Kreativität und Arbeit mit Bildern und visuellen
Schemata als Teil einer Kommunikationsmethode in der friedensunterstützenden Arbeit von
großer Bedeutung ist. Sie ermöglicht es, uns von einem rein linearen zu einem ganzheitlichen
Weg der Friedensarbeit zu entwickeln. Um Denkvermögen und Gewohnheiten der mehr
technischen und „Mainstream“ Friedensarbeit herauszufordern, haben wir ein Online-
Training entwickelt, das die Benutzer auf diese Möglichkeiten aufmerksam machen soll. Es
wird derzeit von Nutzern getestet und dann Mitte 2018 angeboten.
Es ist nicht zu leugnen, dass die kontinuierliche Umsatzsteuerprüfung, in der wir sechs
Jahre rückläufig geprüft werden, uns beträchtliche Energie gekostet hat. Sie beruht nach
meiner Auffassung auf einem Unverständnis der europäischen Steuerpraxis von Seiten der
deutschen Steuerbehörden, sowie auf einer unangemessenen Strenge gegenüber einer
Nichtregierungsorganisation. Damit verbunden waren erhebliche Opportunitätskosten
für Fundraising und Projektentwicklung. Wir waren gezwungen, einer Forderung nach
beträchtlichen Steuerrückzahlungen nachzukommen, obwohl wir diese bereits seit 2014 in
Belgien gemeldet haben. Diese Doppelbesteuerung müssen wir nun in 2018 zurückfordern.
Das Ergebnis war, dass wir Ende 2017 nur mit zwei Personen in unserem Büro in Brüssel
und einem zusätzlichen Kollegen in einem virtuellen Büro arbeiten konnten, während unser
Mitgründer und Vorstandsmitglied Dr. Dietmar Reich im September aus der Organisation
ausschied. Wir freuen uns, nun zwei erfahrene und hochprofessionelle neue Mitglieder -
Kathrin Quesada (im Vorstand) und Pierre Yves Monette - begrüßen zu dürfen.
Resilienz ist auch die Fähigkeit, sich von Schwierigkeiten zu erholen, von ihnen zu lernen und
sie als Chance für positive Veränderung zu nutzen. Wir haben unseren bescheidenen Beitrag
zum Weltfrieden im Rahmen unserer Fähigkeiten geleistet. Wir hoffen, dass unsere Arbeit
unser und das Leben anderer sinnvoller macht. Wir stehen jetzt mit einer neuen Website,
Online-Schulungen und mehr Erfahrung für neue Herausforderungen bereit. Ich bin unseren
Mitgliedern und Kollegen dankbar, die uns in guten und noch mehr in schwierigen Zeiten
unterstützen, was für eine kleine Organisation wie das Europäische Forum für Internationale
Mediation und Dialog (mediatEUr) einen riesigen Unterschied macht.
Mit freundlichen Grüßen
Dr. Antje Herrberg
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TABLE OF CONTENTS
Framework Contract: Conflict Prevention and Mediation Support 7
Belgian Ministry of Foreign Affairs: Training in Peace Mediation 10
Dialogue training, International Organisation for Migrations (IOM), Ukraine 11
Land and Peace 12
Interpeace: Mapping on Social Cohesion, Cote D’Ivoire 14
Peace Mediation Training, European External Action Service, 16
European Institute for Public Administration
Police and mediation: An oxymoron? 17
Exhibition: Peace what now? 19
Members of mediatEUr 20
Accounting 22
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Our Junior Professional Jessica Ní Mhainín in the Ivory Coast taking a moment to use internet. © Miguel Varela (2017)
FRAMEWORK CONTRACT:
CONFLICT PREVENTION AND MEDIATION SUPPORT
In 2017, mediatEUr continued the leadership of its consortium, together with the Berghof
Foundation, ESSEC/Irene, CITpax, and swisspeace. Out of 15 overall assignments that we
managed for the consortium, we also executed 8 deployments with in house experts featured
below. Most of these assignments are confidential in nature which is the reason why they are
described in brevity only.
Of the 42 thematic Expert days provided 26 days have been performed by women experts
(more than 60%).
7
Joint Analysis Workshop on Egypt (Brussels, January 2017)
Dr. Juan Diaz, our member, facilitated an analysis workshop for the European External Actions Service.
Conflict Analysis and Scoping Mission: South Sudan (Uganda, Kenya and S. Soudan,
January 2017)
Members Eugène van Kemenade and Dr. Antje Herrberg together with a security expert and
members of the PRISM Division of the European External Action Service, conducted a scoping
mission on the South Sudanese peace process, resulting in a conflict analysis workshop that
took place in Nairobi.
Organisation and expert support for a Conflict Sensitivity Analysis on Syria (Brussels, 2017)
Expert thematic input
Organisation Central Mali Workshop (Brussels, June 2017)
mediatEUr was in charge of the organization of logistics for a Central Mali workshop for the
European External Action Service, and also provided one report author expert.
High Level Mediation Coaching Seminar – together with the Centre for International Peace
Operations (ZIF) (Genval, September 2017)
Upon the initiative of PRISM, Pierre-Yves Monette, Bill Marsh, Dr. Simon Maison and Dr. Antje
Herrberg provided input and facilitation together with the Center for International Peace
Operations (ZIF) for a high level mediation seminar. The meeting was chaired by Deputy
Secretary General of the EEAS Pedro Serrano, Head of Division of PRISM Stefano Tomat and ZIF
Director Almut Wieland-Karimili.
Impressions of the high level mediation coaching: left training team with EEAS Mediation Support Team, Right:
Participants of the coaching listen to Fink Haysom, UN SRSG to Horn of Africa.
8
Targeted mediation training for MST members (Brussels, October 2017)
Facilitation of a team retreat of the Mediation Support Team by Dr. Antje Herrberg
Mediation Coaching HoD Colombia (Brussels, December 2017)
Dr. Barbara Unger and Dr. Antje Herrberg gave a mediation coaching for the incoming Head of
Delegation of Columbia.
Training Theories of change and Response Design (Brussels, December 2017)
Expert Karen McHugh provided training at the EEAS on theories of change and response design.
In addition, mediatEUr organized a consortium meeting in Brussels on the 27th of June 2017,
that resulted in a joint steering group meeting.
Featured are Linda Benrais, ESSEC, Dr. Antje Herrberg, mediatEUr, Matthias Boss, swisspeace, Gabriel Reyes,
CITpax, and Nuno Costa mediatEUr.
9BELGIAN MINISTRY OF FOREIGN AFFAIRS:
TRAINING IN PEACE MEDIATION
Upon a competitive bidding process, mediatEUr was chosen by the training division with
the Belgian Ministry of Foreign Affairs to deliver an ambitious peace mediation training
programme. Having designed an ambitious programme for a full week of training of carefully
selected diplomats, we were able to work with Mr Adam Koenraad (Director Policy Planning –
Peace Building-Support to Mediation) and Ms. Berbel Baert (Responsible of the Training Unit).
Our trainers included Prof. Dr. Lars Kirchhoff, Brendan Mc Allister and Pierre Yves Monette with
Dr. Antje Herrberg as the lead trainer. Marc Otte kindly provided expert input in some sessions.
The Foreign Minister of Belgium Mr. Didier Reynders personally came to the training to engage
with the participants and trainers also to show the high value that Belgium attached to this
activity.
Courtesy Belgian Minister of Foreign Affairs, Didier Reynders
10DIALOGUE TRAINING, INTERNATIONAL ORGANISATION
FOR MIGRATIONS (IOM), UKRAINE
Between January and March 2017, mediatEUr supported the International Organization for
Migration (IOM) in their effort to provide training on dialogue practice to communities of hosts
and IDPs in Eastern Ukraine. The Project was a direct result of our Dialogue Support Platform
efforts to connect dialogue practitioners and the international community in Ukraine. We
engaged the Network of Dialogue Facilitators in Ukraine (NDF) to provide 20 workshops in
different communities in the regions of Donetsk and Luhansk.
Our role, mainly focused on coordination and methodological support, saw us supporting the
design of a training programme that explored dialogue as both a tool for personal development
and a mechanism for community-building. A total of 286 people received training in dialogue.
In line with our efforts to build local capacities, the National Dialogue Forum is now a key
provider of dialogue capacity-building to the IOM in Ukraine.
11LAND AND PEACE
Screenshot of film of Dr. Alan Channer, Land, Lives and Peace
Land Degradation causes gigantic challenges to the global community, causing conflict,
migration, hunger and misery. The key is to include this issue as part of a peace process.
Since 2016 mediatEUr also via the encouragement of the Caux Dialoge for Land, Lives and
Peace has been seeking to uplift and connect dialogues between different communities, and
encouraged by our members, organised a first policy meeting on the topic on the 11th of May
at mediatEUr’s venue. Together with colleagues from ICRAF (Patrick Worms), Land Lives and
Peace (Dr. Allan Channer), Olivia Lazard, environmental peacebuilding consultant, and Dr. Antje
Herrberg we offered a joint perspective on land and peace to a rather diverse group of people
from the fields of development, mediation, peacebuilding, human rights and diplomacy.
Brendan McAllister, our member facilitator still at the United Nations Mediation Support Unit,
navigated us through the diversity of that group, coming from the UN, EU, think tanks and
experts. And while the broad base of those who work on this topic may seem like a blessing,
the multi-dimensional nature is also one of the reasons why we have not yet fully bridged the
gap between the root causes of conflict and the actual peace negotiations themselves.
12The Group agreed that the land restoration should be advanced in such a way as to achieve
a UN Security Council Resolution, advocated for capacity building of all parties to bring
restoration on the negotiation table from the grassroots to the top, and finally, also to engaged
in deeper research about 1) peace dividends of restorative approaches 2) how socialisation of
the restoration can be achieved in the policy world, and produce 3) evidence- based reporting
to enhance advocacy.
Although the meeting produced a report, and a blog, received considerable enthusiasm from
relevant actors, and we got a few positive feedbacks for funding, in particular for the Horn of
Africa, we were not able to achieve more substantive donor follow-up.
13INTERPEACE: MAPPING ON SOCIAL COHESION,
COTE D’IVOIRE
In Abidjan, mediatEUr’s role was to support Interpeace with the production of a map based on the
content of the discussions at the workshop and the research materials collected by the indigenous
local organizations Indigo CI: we were then able to map the specific examples, dynamics and key
messages that the team formulated.
We approached this assignment based on our experience in peace mapping, a pioneering
methodology developed by our team to capture and unpack conflict in visual maps. By means
of this method, we turn raw information from the dialogue sessions into dynamic maps that
show the connection between conflict issues.
For our maps of Abobo and Yopougon, we followed the same structure as the Interpeace/
Indigo CI team, but put it in the opposite direction so as to provide the reader with maps that
show the key information first. This allows them to dig deeper into the information with each
subsequent step.
Image 5: Snapshot of the online mapping for Key Message A
Access the full mapping at: http://platform.dialoguesupport.org/cohesionabidjan/en/concepts/organizations/29
Jessica Ní Mhainín and Miguel Varela produced our mappings. This project concluded with a
rich report full of learnings for our future mapping work. On furthering peace mapping work,
mediatEUr will make additional investment in its software and facilitation methods.
Overall, peace mapping has proven a great fit to tracking dynamics, factors and messages in
Abobo and Yopougon. We believe this pioneering work can support Interpeace’s efforts in West
Africa and beyond, by providing a comprehensive mechanism to make sense of local contexts.
To utilise it to its full potential, mediatEUr is ready to explore ways to support any peacebuilding
organisation in integrating peace mapping as part of its programmatic work, as well as part of
its monitoring and evaluation efforts.
14The online mapping system proved responsive to Interpeace’s and mediatEUr’s needs for this
work. The team was able to collect all information and structure it in a way that is intuitive
and quick to access for both mappers and the end reader (JICA). To continue enhancing it and
developing its potential, mediatEUr will seek to:
→→ provide an input system,
→→ allow for better color-coding and an enhanced interface;
→→ allow for a system to visualise networks and dynamics,
adding an extra layer to the geographic and analytical maps;
→→ allow for enhanced statistical analysis.
→→ In sum, this mapping pilot was a second step into operationalising further our peacelog
initiative in which we invested substantial human resources for 2017.
SAMPLE Mapping of our work, Ivory Coast
Image 4: The fight for the control of the station as a source of community and political tensions
15PEACE MEDIATION TRAINING, EUROPEAN EXTERNAL
ACTION SERVICE, EUROPEAN INSTITUTE FOR PUBLIC
ADMINISTRATION
For the 7th year in a row, mediatEUr was in a position to provide two trainings to the European
External Action Service in the field of mediation and peacebuilding. This year, Dr. Antje Herrberg
and Dr. David Lanz implemented the two day training, which included both theoretical and practical
training modules. In addition, Brendan Mc Allister, member of mediatEUr and Dr. Antje Herrberg
also provided a one day peacebuilding and mediation training.
16POLICE AND MEDIATION: AN OXYMORON?
To some, policing and mediation almost an oxymoron: The police serves the state and may
apply force to do so. And while it is clear that mediation is unacceptable for police officers to
use in response to certain situations, it is increasingly recognized that mediation and dialogue
are valuable tools also for police who deal with conflict on different levels.
Considering the concept of community policing, it is exactly this kind of process that will assist
police and communities to improve their relationships. In an international mission setting,
where tasks and relationships are even more complex than at home – the international police
mentoring the local police, the international police working within a structure of a multi-cultural
mission set up, the relationship the international police develops with local communities, etc.-
the call to provide tools for effective communication, peacebuilding and mediation is even
more pertinent.
In response to this, mediatEUr’s member Kathrin Quesada rolled out a first pilot training on the
art of inclusive mediation geared for international mission staff, and in particular the police.
The training, which took place from 4 to 8 December, was developed together and hosted
by the police academy of Baden Württemberg in Germany. Twelve participants with policing
backgrounds worked throughout the week on analysing conflict, developing effective mediation
tools, and understanding why gender matters for any mediation process and content, and how
to integrate it. It is planned that similar trainings will continue throughout 2018 and mediatEUr
is in the process of further developing conceptual approaches together with the experts.
Police training, with Kathrin Quesada on the bottom left side of the picture.
17Development of Online Training on Visual Resources for Peace
In 2017, we designed an online training on the use of visual resources for peace. Our training will
help peace-workers assess the role that visual information can play in all stages of their work.
We help them produce visuals that speak to their audience, and provide them with the skills
to make their peace-work stand out. The training provides the knowledge, tools, and skills to
produce visual content that supports the work of peace-workers.
Among other, photography is shown as a mean to communicate peace work, portraying
dialogue meetings, capturing the specific instances of peace-building or promoting the use
of collaborative photography as a tool to enhance understanding among communities. The
practical side of the training focuses on guidelines to create peace maps on Google and build
Decision Trees, using Powerpoint. On top of that, an exhaustive list of resources are made
available on the platform and can be easily downloaded, once the course is completed.
18EXHIBITION: FRIEDEN SCHAFFEN ABER WIE?
From May 2017, and amongst other Peaceworkers, Dr. Antje Herrberg’s work was featured in an
exhibition at the German Parliament entitled “Peace what now”, and exhibition that discusses the
various dimensions and tensions between intervention and responsibility to protect, organised
by German Federal Service for Political Education. Based on a filmed interview, she explains her
work and that of mediatEUr in a film that can be consulted there. This exhibition, initiative by
a special fraction of the German Parliament, in particular Dr. Franziska Brantner, is now touring
German schools for the next three years.
19MEMBERS OF mediatEUr
In 2017 the following members were part of mediatEUr:
Bernard Defalque
Dr. Juan Diaz
Dr. Antje Herrberg (CeO)
Christian Hipp
Brendan Mc Allister (UN)
Marc Otte
Luis Peral
David Price
Dr. Dietmar Reich board member (until September 2018)
Eugene van Kemanande
New members:
Kathrin Quesada (board member)
Departures:
Dr. Dietmar Reich (September 2017)
Eugene van Kemenande
Staff:
Dr. Antje Herrberg
Nuno Costa
Miguel Varela
Jessica Ní Mhainín
20Goodbye to Miguel Varela
After almost 4 years of Service to mediatEUr, Miguel Varela left to pursue his dream to become
a documentary photographer and go back to live and work in Spain, his country of origin. We
are missing him dearly and were happy to welcome him back as a member of the organisation.
Miguel became part of the backbone of our organisation and has been able to express his love
for the visual in our website and publications, developing online training programmes. His
sense of perfectionism, attention to detail and outmost regard for aesthetics in peacework is
something that left a lasting imprint again. All the best in your path to your personal freedom!
21ACCOUNTING
Accounts 2017
In conformity with the accountancy standards we reported an income of 279, 653,67 Euros with
expenditures of 229.605,96 Euros including rent and operations producing a net of 50.047,71
Euros. This reporting of 2017 does not include the provision for VAT returns that are being held
for the time being. This amount is being used for overhead recovery of the organisation, in
particular payments for double taxation.
Name of Donors and Partners
Belgian Ministry of Foreign Affairs
European External Action Service
European Institute of Public Administration
International Organsiation for Migration
Interpeace
22European Forum for International Mediation and Dialogue
mediatEUr
Main Seat 24, Avenue des Arts, 10th floor
1000 Brussels
info@themediateur.eu
www.themediateur.eu
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