My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport

 
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
My Airport
Destinations, Information and Service

                           With
                                     d
                      all Flights an
                       Destinati o ns
                           Winter
                         2019 / 2020

                                       1
                      Winter 2019 / 2020
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Contents

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                                               © Daniel Hofer

                                               Getting to and from the airport           4
                                               Parking at the airport                   10
                                               Airport services                         14
                                               Security regulations (cabin baggage)     18
                                               Late night check-in                      20
                                               WLAN and App-Services                    21
                                               New from Hamburg                         22
                                               Route map                                24
                                               Flights to and from Hamburg              26
                                               Airlines34
                                               Shopping and services in the terminals   36
                                               Publication details                      44

    2                                                                                     3
Available for iOS + Android   www.passngr.de
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Getting to and from the airp ort

                                                                                 Line 392
                                                                                 Teufelsbrück – U / S Ohlsdorf

                                                                                 Line 606 (night bus, only Sun / Mon – Thu / Fri)
                                                                                 U Langenhorn-Markt – U Ochsenzoll and
                                                                                 Hauptbahnhof – Rathausmarkt

                                                                                 Additional bus services from Lufthansa Basis bus stop

                                                              © Michael Penner
                                                                                 Line 23
                                                                                 U Niendorf Markt – U Billstedt

                                                                                 Line 28
                                                                                 U Alsterdorf – U Wandsbek Markt
    By S1 metro rail (Hamburg transport system HVV)
    Line S1 of the S-Bahn metro rail network will bring you                      Line 34 (express bus, € 2.10 surcharge)
    from Hamburg’s central Hauptbahnhof railway station di-                      U Klosterstern – Rathausmarkt – Hauptbahnhof –
    rect to Hamburg Airport in just 25 min. The service starts                   Wilhelmsburg – Kirchdorf (Süd)
    at 4 a. m. each day, and between 6 a. m. and 11 p.m. it op-
                                                                                 Line 114
    erates every 10 min., with services every 20 min. outside of
                                                                                 U Lattenkamp – U Klosterstern
    these times. Please be sure to board the front half of the
    train: the front and rear halves are decoupled at Ohls-
                                                                                 Regional bus lines
    dorf station. The front three carriages continue to the air-
    port, while the rear carriages go on to Poppenbüttel.                        KIELIUS – the airport-bus
    S-Bahn Hamburg GmbH                                                          Kiel / Rendsburg – Neumünster – Hamburg Airport
    Tel. +49 40 – 3918 4385 · www.s-bahn.hamburg                                 Taxi service to bus stop, airport ticket for Schleswig
                                                                                 and Flensburg. Up to 19 journeys per day in each direc-
    Fares (as of: October 2019)
                                                                                 tion plus a direct service for Color Line and Stena Line
    Adult: € 3.30
                                                                                 passengers travelling between the Norwegenkai /
    Children (6 – 14 years): € 1.30
                                                                                 Schwedenkai ferry terminals and Hamburg.
    9 a.m. off-peak day ticket: € 6.50
                                                                                 Autokraft GmbH, Kiel
    9 a.m. off-peak group day ticket (5 people): € 12,20
                                                                                 Tel. +49 431 – 666 222 · www.kielius.de

    By bus (as of: October 2019)
                                                                                 Interregional bus lines
    Hamburg transport system HVV
    Tel. +49 40 – 19 449, www.hvv.de                                             FlixBus
                                                                                 The coach operator Flixbus brings passengers from
    Bus stop in front of the terminals
                                                                                 diverse cities in Germany and Denmark direct to the
    Line 274 (only on Friday and Saturday nights and nights                      airport. Tickets on routes to and from Kiel, Hanover and
    before bank holidays)                                                        Bremen in Germany or Aarhus and Kolding in Denmark,
    U / S Ohlsdorf                                                               for example, can be booked online at www.flixbus.de,
                                                                                 in the mobile app or at your travel agent.
    Line 292
                                                                                 Bus stop B in front of Terminal 1
    U Langenhorn Markt – U Ochsenzoll and
    Lufthansa Base – U Lattenkamp
4                                                                                                                                       5
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Getting to and from the airp ort

                                 Richtung Neumünster/Kiel/Flensburg                                                                                                                                               Richtung Neumünster
                                  RE7 / RE70 / RB71
                                                                                                                                                                                                Boostedt
                                                                                                                                                                                                                                                                                      Schnellbahn-/ Regionalverkehr
                              Dauenhof
                                                                                                                                                                                         Großenaspe
                                                                                                                                                                                       Wiemersdorf
                                                                                                                                                                                                                                                                                      Rapid Transit /Regional Rail
                                                                                                                                                                                 Bad Bramstedt
                                                                                                                                                                           Bad Bramstedt Kurhaus
                                                                                                                                                                                Lentföhrden

                                                                                                                                                                                                                                                                                         hvv.de
                                                                                                                                                                                     Nützen                                                                                                                                                                                                           Richtung Neumünster
                                                                                                                                                                                dodenhof                                                                                                                                                                                                                 RB82
                                                                                                                                                                      Holstentherme                                                                                                                                                                                                   Rickling
                                                                                                                                                                                                                                                                                         Information • Fahrpläne | Timetables • Service
       RE7 / RE70 / RB 71

                                                                                                                                                                  Kaltenkirchen                                                                                                                                                                                                           Wahlstedt
                              Horst                                                                                                                          Kaltenkirchen Süd
                                                                                                                                                                                                                                                                                         040/19 449                                                                                         Fahrenkrug                                                     Richtung Lübeck

                                                                                                                                                                                                                                                                                                                                                                                                                  RB
                                                                               Alveslohe                                                                                           Henstedt-Ulzburg                                                                                                                                                                                         Bad Segeberg                                                   RE8 / RE80

                                                                                                                                                                                                                                                                                                                                                                                                                       82
                                                                                                                                                          Ulzburg Süd                                                                                                                                                                                                                               Altengörs
                                                                                                                                                                                                                                                                                                                                                                                                                                                     Reinfeld
                                                                         Langeln                                                                                                                                    Meeschensee                                                                                                                                                                      Wakendorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Richtung Lübeck
                                                                                                                                                         Tanneneck                                                    Haslohfurth                                                                                                                                                                           Fresenburg                                                              RE 83
                                                        Barmstedt                                                                                                                                                       Quickborner Straße
                                                                                                                                                 Ellerau                                                                                                                                                                                                                                                        Kupfermühle             Bad Oldesloe
                                                                                                                                                                                                                           Friedrichsgabe                                                                                                                                                                                               RB 81 / RB 82                               Ratzeburg
                                                  Barmstedt                                                                                                                                                                    Moorbekhalle                                                                                                          Ohlstedt                                               Bargteheide
                                                                                                                                                                                                                                        (Schulzentrum Nord)
                                             Brunnenstraße                                                                      Quickborn
                                                                                                                                                                                                                                                                             Poppenbüttel                                                        Hoisbüttel                                            Gartenholz
                                                                                                                                                                                              Norderstedt Mitte
                                             Voßloch                                                      Quickborn Süd                                                                                                 Richtweg                                                                                                                          Buckhorn                              Ahrensburg
                                                                                                                                                                                                                          Garstedt                           Wellingsbüttel
                                                        Bokholt                                                Hasloh                                                                                                       Ochsenzoll                                                                                                          Volksdorf
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                                                                                                                                                                                                                                                                                                                                                                                                        Gr
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            Richtung Itzehoe/Husum                                                                                                                            Joachim-Mähl-Straße                                                            Klein Borstel                                                                                                    Farmsen
                                                                                                                                                                                                                       Hamburg
                                             Tornesch                                            Schnelsen                                                                                                             Airport                                        Ohlsdorf                                                                                                                                                                                                      Mölln
                                                                                                                                                                Niendorf Markt                                         (Flughafen)
                                                                                                                                                                                                                                                                                                                                         Trabrennbahn                                                      Rahlstedt
                                                         Prisdorf                                                                                                                                                                            Sengelmannstraße                                              Rübenkamp
                                                                                                 Hörgensweg                                                                 Hagendeel                                                                         (City Nord)                                    (City Nord)                                                        Wandsbek-
                                               Pinneberg                                                                                                                                                                                                                                                                                                                        Gartenstadt
                                                                                                                                                                                                                                                     Alsterdorf                                                     Alte Wöhr
                                                             Thesdorf                                                                                Hagenbecks Tierpark                                                                                                                                               (Stadtpark)
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                                                                                                                                                                                                                                                                                 38

                                                                               Hamburg AB Boundary                                           unter Tel. 040/19 449.                                                                                                                   Holm-Seppensen                                                                                                                                                                                                      RB32
                  an jedem Bahnhof.
                                                                                                                                                                                                                                                       r

                                                                                                                                                                                                                                                                             RB
                                                                                                                                                                                                                                                    Sp

                                                                                                                                             Barrier free access to the                                                                                                                                                                                                                          RE3 / RB31
                  Not all regional trains stop at all stations.                nicht im HVV                                                                                                                                                                                        Büsenbachtal                                                                                                                                                                          RB32
                  switchh Punkte                                               outside HVV network                                           rapid transit trains                                                            Tostedt
                  Fernbahnhof                                                  Parken und Reisen                                             Information on barrier free                                                                                                         Handeloh
                                                                               park and ride                                                 access to the regional trains
                  Main Line Station                                                                                                          on tel 040/19 449.                                                       Richtung Bremen                                       Richtung Soltau                                                                                    Stand: 09.12.2018       ©HVV                                 RE3 Richtung Uelzen
                                                                                                                                                                                                                      RE4 / RB41                                            RB38

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             March 2019

                                         HVV app                                                                                                                                                                                                                                                                                HVV sales point at the airport:
                                         With the HVV app for iOS and Android,                                                                                                                                                                                                                                                  Hamburg Welcome Center, Airport Plaza,
                            you can get timetable and connection information                                                                                                                                                                                                                                                    Arrivals Level, open daily 6:30 a.m. – 11:00 p. m.
                            in real time when you are out and about and even
                            purchase tickets for immediate use. www.hvv.de/app

                            There is a 3 % discount for tickets purchased using the
                            app, in the online shop at hvv.de, or the HVV Card.
                            Weekly, monthly and season subscription tickets and
                            the Hamburg-CARD are not eligible for discount.
6                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                7
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Getting to and from the airp ort

                                                                   Europcar
                                                                   Tel. +49 40 – 500 2170, www.europcar.de

                                                                   Hertz
                                                                   Tel. +49 40 – 5935 1367, www.hertz.de

                                                                   Sixt rent a car / ADAC
                                                                   Tel. 01806 – 25 25 25 (€ 0.20 per call from German land-
                                                                   lines, mobile max. € 0.60 per call),
                                                                   www.sixt.de

                                                                   UFODRIVE
                                                                   www.ufodrive
    © Peter Meier Photography

    By taxi                                                        Shuttle services
    Taxi ranks are located directly in front of Terminals 1
                                                                   T&M Limousinen Service
    and 2 on the Arrivals Level.
                                                                   Exclusive chauffeur service for northern Germany
    Journey time to the city center is approximately
                                                                   Tel. +49 40 – 5001 820,
    30 minutes and the fare is around € 33.
                                                                   Fax +49 40 – 5001 8222
    If you are travelling to or from somewhere outside
                                                                   info@limousinenservice.de, www.limousinenservice.de
    Hamburg, you can agree a fixed price from / to Ham-
    burg Airport.
                                                                   On Tour Shuttle Service
                                                                   North Frisia, Schleswig – Flensburg,
    Car hire
                                                                   Denmark
    Booking counters: Terminal 2, Arrivals Level                   Tel. +49 4841 – 871 871, Fax +49 4841 – 3174
                                                                   info@ontourshuttle.de, www.ontourshuttle.de
    Avis
    Tel. 01806 – 55 77 55 (€ 0.20 per call from German land-
                                                                   Airport-Service
    lines, mobile max. € 0.60 per call),
                                                                   Hamburg, Kiel and northern Schleswig-Holstein
    www.avis.de
                                                                   Tel. +49 431 – 544 545, Fax +49 431 – 544 266
                                                                   Hotline: +49 171 – 5333 250, www.airportservice-kiel.de
    Buchbinder Rent-a-Car / Global Drive Rent-a-Car
    Tel. 0800 – 2828 2424, www.buchbinder.de
                                                                   Hamburg Shuttle
                                                                   Greater Hamburg area, all cruise ports, Lübeck,
    Budget
                                                                   Bremen and Hanover
    Tel. 01806 – 21 77 11 (€ 0.20 per call from German land-
                                                                   Tel. +49 40 – 3073 8071
    lines, mobile max. € 0.60 per call), www.budget.de
                                                                   Tel. bookings: Mon – Fri: 7 a. m. – 6 p. m.
    Handled by Avis

    Enterprise rent-a-car
    Tel. +49 40 – 5131 6170, www.enterprise.de

8                                                                                                                         9
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Parking at the airport

       Ideal parking at Hamburg Airport                                                                                      Basic parking rates (in €)
       More than 12,000 parking spaces at Hamburg Airport                                                                    Car Park (P)                    P1   P1    P2            P4  P4            P5 P 8 + 9* GAT
       ensure that parking is a relaxed and comfortable expe-                                                                Car Park Level                  LO L1 – L5		             LO L1 + 2
       rience. It doesn’t matter whether you are only here for
                                                                                                                             max. 20 min.                       2,–       2,–   2,–    2,–     2,–       2,–       2,–          2,–
       a short time or want to park your vehicle for the duration
                                                                                                                             max. 40 min.                       4,–       4,–   4,–    4,–     4,–       4,–       4,–          4,–
       of your travels, our digital displays will guide you to
                                                                                                                             max. 60 min.                       6,–       5,–   6,–    6,–     6,–       6,–       5,–          5,–
       available spaces. The multistorey car parks at the termi-
       nals are ideal for those bringing people to the airport or                                                            per additional 30 min.3,–                    2,50 3,–     3,–     3,–       3,–       2,50         2,50
       picking people up. And there are tailored products on                                                                 max. daily rate                 27,–     22,– 27,–       30,–    27,– 30,– 20,–                  20,–
       offer for people who regularly park at the airport.                                                                   per additional day 27,–                  22,– 27,–       30,–    27,– 30,– 20,–                  20,–
                                                                                                                             weekly rate                    85,–      85,– 100,– 150,– 150,– 150,– 70,–                       70,–
       Parking fees                                                                                                          2 weekly rate                  105,– 105,– 120,– 200,– 200,– 200,– 85,–                          85,–
       For information on our fees for one or more weeks,
                                                                                                                             3 weekly rate                  125,– 125,– 140,– 250,– 250,– 250,– 100,–                        100,–
       check the Parking & Arrival section of our website at
                                                                                                                             * incl. shuttle bus to terminals every 20 minutes
       www.hamburg-airport.de. There is also an online
       calculator that will work out exactly what parking for                                                                Short-term parking for people meeting and dropping off
       your travel dates will cost. At peak travel times our                                                                 passengers
       parking spaces are heavily booked. We recommend                                                                       Short-term parking spaces with ticket machines immediately in
       that you reserve a parking space ahead of your journey                                                                front of the terminals. Max. parking period is 1 hour. You can pay
       online at www.hamburg-airport.de.                                                                                     in cash, with an EC / credit card or using an app. (WePark, traviPay)

                                                                                                                             In front of T1 / T2, Departures Level
                                 Lufthansa Technik
                                                                                                                             up to 20 minutes € 2.00
                                                                                                                             up to 40 minutes € 5.00

                                                                                                                                                                                                                                                                  AP-MA-30.09.2019
                                                                                                                                                                                                                                 horst&wicke design · sis|sign information systems
                                              Lufthansa-Basis

                 8-9                                                                                                         up to 60 minutes € 7.00

                                           Geschäftsfliegerzentrum
                                           General aviation terminal
                                           (GAT)

                                                                                                                                                                                                                                 horstwicke.de · s-i-s.de
                               Weg

                                                                                                                   F              E     D           C       B               A
                                   b
                                 eim

            Luftfrachtzentrum                                                                                          Terminal             Airport             Terminal

                                                                                                                           2                                          1
                                  Jäge

            Hamburg Airport                                                                                                                  Plaza
            Cargo Center
                                       r
     A
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            rk
            ru
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                  us

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                                                                                                                                                                 Hamburg
                                                                                                                                                                 Airport
     City                                                                                                                                          Hotel

                                                                                                                                                                                                                             Flug
                                                                                                                                                                                                                                 hafe
     Taxi

                                                                                                                                                                                                                                 nstr.
     S-Bahn · Trains (S1)
                                                                                                                                                                                                                A7, Ring 3
     Bushaltestelle · Bus stop                             Polizei · Police                                            20 Meter   100                 200

     Holiday-Shuttle P 8-9 – Terminals                     Bundespolizei / Polizei / Zoll
                                                           Federal Police / Police / Customs
     Valet-Parken · Valet parking                          Flughafenmodellschau · Airport in miniature
     Mietwagen-Parkhaus · Car rental parking               Reisebusse · Coaches                                                       Terminal-Parken · Terminal car parking                 Abflug: Ebene 1 · Departures: level 1
     eCar-Ladestationen (P4, Ebene 0)                      Ridesharing            Carsharing         Bikesharing                      Holiday-Parken · Holiday car parking                   Ankunft: Ebene 0 · Arrivals: level 0
     eCar charging points (P4, Level 0)
10                                                                                                                                                                                                                                        11
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Parking at the airport

                                                             Frequent flyers and business customers
                                                             Ease and convenience when you park, cost control and
                                                             simple billing of parking fees – we make this combina-
                                                             tion work. Join our parking contract system and save
                                                             time and money.
                                                             Further information is available in the Business parking
                                                             section of our website at www.hamburg-airport.de.

     © Michael Penner

     Parking at the airport
     Parking Guidance System
     Hamburg Airport has a total of around 12,000 parking
     spaces. A parking guidance system tells you about
     available spaces close to the terminals and at the
     holiday parking area on “Weg beim Jaeger” as you
     approach the airport.

     Well-informed in advance

                                                                     Ideal parking.
     Information on availability of parking spaces can be
     found online at www.hamburg-airport.de.

                                                                     Right there.
     Valet parking
     For passengers in a real hurry: hand over the keys to

                                                                    Because your
     your vehicle and we will park it for you close to the
     terminals. For more information visit the Business

                                                                   time counnts.
     parking section of our website at
     www.hamburg-airport.de.

     Affordable and convenient parking: online parking
     space reservation
     Take advantage of Hamburg Airport’s online parking                   You will find our parking products for fre-
     space reservation and let your holiday start when you                quent flyers and business customers in the
     reach the airport. Payment is easy with EC or credit                 Business parking section of our website at
     card.                                                                www.hamburg-airport.de.

12                                                                                                                13
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Airport Services

     Hamburg Welcome Center                                          Airport Chapel
     The Hamburg Welcome Center offers a range of services           Terminal 1, Level 2
     to make your stay at the airport and in Hamburg more            Open daily 6 a. m. – 10 p. m.
     pleasant. Whether you are travelling on business, going         Airport chaplain
     on holiday or just visiting the airport — you are in the        Tel. +49 179 – 1068 295
     right place here. This service is also available for arriving
     passengers in the baggage reclaim area, opposite bag-           Airport in Miniature model show / airport tours
     gage carousel 7.                                                Take a tour to get an impressive look behind the
                                                                     scenes at Hamburg Airport.
     Opening hours in the publicly accessible area
     Daily 6:30 a. m. – 11:00 p. m.                                  Airport in Miniature model show
     Tel. +49 40 – 507 50, Airport Plaza, Arrivals Level             An entertaining animated presentation about the site
                                                                     and flight operations, using a 1:500 scale model with
     Information                                                     aircraft models taking off and landing. Presentations
     • Tourist information                                           are held daily at 10:00 a. m. and 1:30 p. m.
     • Hotel reservations                                            Duration: 50 minutes.
     • Fax and photocopying
     • Key and document depository                                   Tours
     • Lost & found                                                  A tour of the apron brings you shoulder-to-shoulder
     • Sale of entry vouchers for the                                with the giants of the skies and you watch the hustle
       Airport Lounge                                                and bustle on the apron from up close. A visit to the
     • Showers                                                       airport fire station can be booked as an extra.
                                                                     Tours daily.
     Tickets                                                         Duration: approx. 60 minutes,
     • Events                                                        incl. fire station 90 minutes.
     • Hamburg CARD
     • Bus tickets to Kiel via Neumünster (KIELIUS).                 Note: prior registration is essential, and official ID or a
     • HVV tickets (HVV = Hamburg public transport system)           passport is essential.
     • Elbe ferries
     • Hamburg City Pass and admission tickets                       Prices along with variations to programme / schedule
       for Hamburg’s tourist attractions                             are available online at www.hamburg-airport.de/de/
                                                                     flughafen-modellschau

                                                                     Contacting visitor services
                                                                     Tel. +49 40 – 5075 2644
                                                                     Email: modellschau@ham.airport.de
                                                                     Access: Terminal 1, Level 2 (see map on page 11).

14                                                                                                                             15
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Airport Services

     Bundespolizei (“Federal Police”)                             Lounges
     Tel. +49 40 – 500 270
                                                                  Airport Lounge
                                                                  Airport Plaza, Level 3
     Conferences / meetings
                                                                  loungebooking@ham.airport.de
     Airport Business Lounge
     Terminal 2, Level 3                                          Lufthansa Lounge
     loungebooking@ham.airport.de                                 Terminal 2, Gallery Level

     Airport Conference Center (ACC)                              Emirates Lounge
     Terminal 2, Level 2                                          Airport Plaza, Gallery Level
     Tel. +49 40 – 5075 3338
                                                                  Passengers with restricted mobility
     Lilienthal Haus                                              When making your reservation, please indicate the level
     Tel. +49 40 – 5075 2500                                      of assistance you will need during your journey. The air-
                                                                  line will notify the mobility service of your needs at
     Customs                                                      least 48 hours before departure / arrival. A German
     Tel. +49 40 – 5075 2438                                      Red Cross employee will pick you up at the agreed
                                                                  meeting point.
     Drinking water dispensers
     Passengers can refill their own drink bottles with fresh     Hamburg Airport has parking spaces, toilets and many
     drinking water here. The dispensers are located in the se-   other facilities specially tailored for the needs of passen-
     curity-controlled area in the northern and southern sec-     gers with restricted mobility.
     tions of the Passenger Pier, at Baggage Reclaim, and in
     the waiting area for gates C09 – C14.                        Baggage service
                                                                  Tel. +49 40 – 5075 2010
     First Aid DRK (German Red Cross)
     German Red Cross mediservice                                 Pharmacy
     Terminal 2, Departures Level                                 Airport Plaza, Arrivals Level
     Tel. +49 40 – 5075 3353                                      Tel. +49 40 – 5004 9336

     Hotel                                                        Police
     Radisson Blu, Hamburg Airport                                Tel. +49 40 – 5075 3456 or +49 40 – 428 653 460
     Tel. +49 40 – 300 3000
     www.radissonblu.com/en/hotel-hamburgairport                  Porters
                                                                  You may request a porter directly at the Porter Call
     Left luggage                                                 Points or at the information counters, or by contacting
     Terminal 2, Departures Level                                 the service on:
     Daily 4:30 a. m. to 11:00 p. m.                              Tel. +49 40 – 5075 2010
     Tel. +49 40 – 5075 3983                                      Fax +49 40 – 5075 3937

16                                                                                                                         17
My Airport Destinations, Information and Service - With all Flights and Destinations 2019 / 2020 - Hamburg Airport
Safety and security regulations for cabin baggage

     Cabin baggage
     Important notice for passengers: Liquids in cabin
     baggage are only permitted in small quantities.
     New additional rules were introduced on November
     2006 and still apply for all flights originating at airports
     in the EU, Norway, Iceland and Switzerland: only limited
     quantities of liquids such as drinks, gels, crémes and
     pastes may be carried in cabin baggage. These regula-
     tions apply for all flights to all destinations, including
     the USA.

     Rules for quantities of liquids in cabin baggage
     • Liquids are only permitted in cabin baggage in
                                                                              © Michael Penner
       individual containers with a maximum capacity of
       100 milliliters.                                                       Further rules for cabin baggage
                                                                              No dangerous items or items which may be used to
     • The individual containers
                                                                              injure other persons or endanger the safety of the air-
       must be transported in a
                                                                              craft may be carried in cabin baggage. This includes,
                                                               l

       resealable transparent
                                                                              for example: sharp implements such as scissors, nail
       plastic bag with a max.
                                                                              files, knives with a blade length exceeding 6 cm, and
       capacity of 1 liter.
                                                                              fireworks. A detailed list of items prohibited on flights
     • Only one plastic bag is al-                                            is available online at www.bundespolizei.de.
                                                    max.
       lowed per passenger.
                                                    100 ml
                                                                              For further information, see
     • The bag must be shown at
                                                                          y
                                                                              www.hamburg-airport.de and www.bmi.bund.de
       the security checkpoint,                          se s
                                                              how securit
                                                   Plea rately at
       whether requested or not.                     e p a       t
                                                   s       kpoin              Baggage
                                                    chec
                                                                              Good to know:
     Exceptions
                                                                              A small number of re-
     •	There are no restrictions on Travel Value and Duty
                                                                              strictions apply to the
        Free items in cabin baggage, provided these items
                                                                              carrying of liquids in
        have been purchased beyond the security checkpoint
                                                                              checked baggage. Pas-
        at an EU airport or on board an aircraft operated by
                                                                              sengers should there-
        an EU airline, and are packed in a secure tamper-
                                                                              fore do without liquids
        evident bag with the purchase receipt clearly visible,
                                                                              in cabin baggage as far
        where they must remain sealed until the end of the
                                                                              as possible, packing
        journey (does not apply for flights to the USA).
                                                                              liquids in checked bag-
     •	Medications and special dietary requirements (e. g.                   gage instead. Detailed
        baby food) required during the travel do not need to                  information is available from the German Federal Avia-
        be carried in the plastic bag. These articles must also               tion Office at www.lba.de or from your airline.
        be presented to security personnel for inspection.

18                                                                                                                                    19
Late night check-in                                           WLAN and App-Services

     © Gregor Schläger                                             © Michael Penner

     Late night check-in                                           WLAN
     A number of airlines allow you to check your baggage          Passengers and visitors to Hamburg Airport can surf the
     in the evening before your flight. That makes for a           internet for free from their laptops, tablets, and smart-
     relaxed start to your journey the next morning.               phones. Pass the time until your flight, check emails, or
                                                                   book a hotel at your destination – thanks to our free
     The airlines listed below offer this service. Just show
                                                                   WLAN service, this can be done on any mobile device.
     your ticket and photographic ID and you will be issued
                                                                   First, connect to the WLAN network “HAM AIRPORT
     with your boarding pass.
                                                                   FREE WIFI”. Follow the instructions to register.
     Please note that animals can only be checked in on the        Happy surfing!         Service hotline 0800 – 0629 466
     day of the flight.
                                                                   Passngr – Hamburg Airport’s official app
     Please contact your airline for information on the con-
                                                                   Here you can find current departure and arrival data
     ditions and charges that may apply to this service.
                                                                   along with comprehensive information about the
     Airline     Evening       Departure     Terminal              airport and the services and offers available. This
     			                       time
                                                                   mobile airport service currently integrates the airports
     Condor      6 – 8 p. m.   all flights   1 (check-in zone 5)
                                                                   of Hamburg, Munich, Duesseldorf and Muenster-
     Lufthansa 7 – 9 p. m.     all flights   2 (check-in zone 7)
                                                                   Osnabrueck. Other airports will follow. Download it
     incl. Swiss a.
                                                                   now from www.passngr.de or in the Apple App Store
     Austrian Airl.
                                                                   or the Google Play Store..

20                                                                                                                       21
Winter 2019: New from Hamburg

                                       Gdánsk                                                   Hurghada
                                       NEW: Ryanair                                             NEW: Corendon Airlines
                                       3 x weekly                                               1 x weekly

© PantherMedia.net / AlexAnton                           © PantherMedia.net / Oleg Doroshenko

                                       Istanbul                                                 Kutaisi (Georgia)
                                       Extra flights                                            New: Wizzair
                                       with Pegasus                                             2 x weekly
                                       Now 10 x weekly                                          from 3 July 2020

© Ludger Vorfeld                                         © PantherMedia.net / Z Jan

                                       Oslo
                                       New: Eurowings
                                       1 x daily

© PantherMedia.net / Nanisimova_sell

22                                                                                                                 23
Route map

24               *valid until 28 March 2020   25
Flights to and from Hamburg	                                                                        Winter 2019 / 2020 *
								remarks                                                								remarks
Alicante (ALC) – Spain                                         Bucharest (OTP) – Romania
Ryanair           Mon –       –   Thu – Sat –                 Blue Air                – Tue –  – Fri – –
                                                               TAROM                  Mon – Wed – Fri – Sun
Amsterdam (AMS) – Netherlands
Eurowings       Mon Tue Wed Thu Fri – Sunup to 2x daily       Catania (CTA) – Italy
KLM             Mon Tue Wed Thu Fri Sat Sun4x daily & up to   Eurowings                    –   Tue   –    –    – Sat –
							5 xdaily from
							17 Feb 2020
                                                               Gdánsk (GDN) – Poland
Ankara (ESB) – Turkey
                                                               Ryanair                      –    – Wed – Fri – Sun
Pegasus             –    –    –    –   – Sat –
                                                               Wizzair                      –    – Wed – Fri – Sun
Antalya (AYT) – Turkey
                                                               Dubai (DXB) – United Arab Emirates
Condor            – Tue –  – Fri – Sun
                                                               Emirates               Mon Tue Wed Thu Fri Sat Sun2x daily
Corendon Airlines – Tue – Thu – Sat Sun
Freebird Airlines –  –  – Thu Fri – –                         Dublin (DUB) – Ireland
SunExpress       Mon – Wed – Fri Sat SunTue, Thu from
								                                03 Mar 2020           Aer Lingus             Mon Tue Wed Thu Fri Sat Sun
                                                               Ryanair                Mon Tue – Thu Fri Sat Sun
Athens (ATH) – Greece
Aegean Airlines Mon – Wed Thu Fri – Sun                       Dubrovnik (DBV) – Croatia

Barcelona (BCN) – Spain                                        Freebird Airlines            –   Tue   –    –    –   –   –   Charter

Eurowings Mon –  – Thu Fri – Sun                              Duesseldorf (DUS)
Ryanair   Mon – Wed – Fri – Sun
                                                               Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 9x daily
Vueling   Mon – Wed Thu Fri Sat SunWed, Sat until
							01 Jan and
							from 19 Feb 2020                                       Edinburgh (EDI) – United Kingdom

Basel (BSL) – Switzerland                                      easyJet                Mon –           –    – Fri – Sun
                                                               Ryanair                Mon –           –   Thu Fri – Sun
easyJet           Mon Tue Wed Thu Fri Sat Sunup to 3x daily
                                                               Faro (FAO) – Portugal
Bergen (BGO) – Norway
                                                               Eurowings                    –    – Wed –        – Sat –
Wideroe             –   Tue   –   Thu –   – Sun
                                                               Frankfurt (FRA)
Boa Vista (BVC) – Cape Verde
                                                               Lufthansa              Mon Tue Wed Thu Fri Sat Sunup to 15x daily
TUIfly              –    –    –    – Fri –    –
                                                               Friedrichshafen (FDH)
Brussels (BRU) – Belgium
                                                               British Airways        Mon Tue Wed Thu Fri – Sunup to 2x daily
Brussels Airlines Mon Tue Wed Thu Fri Sat Sunup to 3x daily

Budapest (BUD) – Hungary
Eurowings         Mon – Wed Thu Fri – Sun

26                                                             *valid until 28 March 2020                                              27
Flights to and from Hamburg	                                                                        Winter 2019 / 2020 *
								remarks                                                   								remarks
Fuerteventura (FUE) – Spain                                       Istanbul Sabiha Gökcen (SAW) – Turkey
Condor    Mon Tue – Thu – Sat –                                  Pegasus                Mon Tue Wed Thu Fri Sat Sunup to 2x daily
Eurowings Mon – Wed – – – Sun  Wed from
							05 Feb 2020                                               Istanbul (IST) – Turkey
TUIfly     –   – Wed – – Sat –
                                                                  Turkish Airlines       Mon Tue Wed Thu Fri Sat Sun3x daily
Geneva (GVA) – Switzerland
                                                                  Izmir (ADB) – Turkey
easyJet          Mon Tue Wed Thu –
         02 Dec 2019 –                   –    –
								02 Jan 2020 &                                            Corendon Airlines –  –                 –    – – – Sun
							 from 18 Feb 2020                                         SunExpress       Mon –                 –   Thu – Sat –
easyJet            –   –     –    – Fri – Sun
                                                                  Kiev (IEV) – Ukraine
Gothenburg (GOT) – Sweden
                                                                  Wizzair                Mon –           –    – Fri –   –
Czech Airlines Mon Tue Wed Thu Fri – SunTue, Fri until 03 Jan
							& from 21 Feb 2020                                        Cologne / Bonn (CGN)
Gran Canaria (LPA) – Spain                                        Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 8x daily
Condor     –  – Wed – Fri Sat Sun
Eurowings  – Tue –  – – Sat SunTue from                          Copenhagen (CPH) – Denmark
								                          04 Feb 2020
                                                                  SAS                    Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Norwegian  –  –  – Thu – – Sun
Ryanair    – Tue –  – – Sat – until 07 Jan 2020                  Kraków (KRK) – Poland
TUIfly    Mon –  –  – – – Sun
                                                                  Ryanair                      –   Tue   –   Thu – Sat Sun
Helsinki (HEL) – Finland
                                                                  La Palma (SPC) – Spain
Finnair          Mon Tue Wed Thu Fri Sat Sun2x daily
                                                                  Condor                       –    – Wed –      – – –
Heraklion-Crete (HER) – Greece                                    Eurowings                    –    –  –  –      – Sat –

Aegean Airlines – – – – – Sat –
                        charter,
                                                                  Lanzarote (ACE) – Spain
							                until 14 Dec 2019 &
								 from 01 Feb 2020                                         Condor                       –   Tue   –    – Fri – –
Condor – – – – Fri – – from 28 Feb 2020
                                                                  Eurowings                    –   Tue   –    – – – Sun
Hurghada (HRG) – Egypt
                                                                  Lisbon (LIS) – Portugal
Condor           Mon – Wed Thu        – Sat Sun
                                                                  Ryanair           – Tue – Thu – Sat –
Corendon Airlines –  –  – Thu         – – –
                                                                  TAP Air Portugal Mon Tue Wed Thu Fri Sat Sunup to 2x daily
Eurowings         –  –  –   –         – Sat –
Holiday Europe    –  –  –   –         – Sat – Charter            London Gatwick (LGW) – United Kingdom
TUIfly            – Tue –   –         – – –
                                                                  easyJet                Mon Tue Wed Thu Fri Sat Sunup to 2x daily
Innsbruck (INN) – Austria
                                                                  London Heathrow (LHR) – United Kingdom
Eurowings          –   –     –   Thu – Sat Sunfrom 28 Nov 2019
                                                                  British Airways        Mon Tue Wed Thu Fri Sat Sunup to 5x daily
                                                                  Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 3x daily

28                                                                *valid until 28 March 2020                                          29
Flights to and from Hamburg	                                                                              Winter 2019 / 2020 *
								remarks                                                       								remarks
London Stansted (STN) – United Kingdom                                Monastir (MIR) – Tunisia
Ryanair          Mon –       –   Thu Fri Sat Sunup to 2x daily       Tunisair                     –    –    –   –    – Sat –

Luxembourg (LUX) – Luxembourg                                         Moscow (SVO) – Russia
Luxair           Mon Tue Wed Thu Fri – Sunup to 2x daily             Aeroflot               Mon Tue Wed Thu Fri Sat Sun2x daily

Madeira (FNC) – Portugal                                              Munich (MUC)
Condor            –      –   –   Thu – Sat –                         Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 5x daily
                                                                      Lufthansa              Mon Tue Wed Thu Fri Sat Sunup to 19x daily
Madrid (MAD) – Spain
Iberia           Mon Tue Wed Thu Fri Sat Sunup to 2x daily           Nantes (NTE) – France
                                                                      Air France             Mon Tue Wed Thu Fri Sat Sun
Milan Bergamo (BGY) – Italy
Ryanair          Mon Tue Wed Thu Fri Sat Sun                         Nice (NCE) – France
                                                                      Eurowings                    –    –    –   – Fri – Sun
                                                                                                                            from 23 Feb 2020
Milan Malpensa (MXP) – Italy
Eurowings        Mon Tue Wed Thu Fri Sat Sunup to 2x daily           Nuremberg (NUE)
                                                                      Eurowings              Mon Tue Wed Thu Fri – Sunup to 4x daily
Malaga (AGP) – Spain
Norwegian         –  – Wed – – Sat –                                 Oslo (OSL) – Norway
Ryanair          Mon –  –  – Fri Sat –                               Eurowings Mon Tue Wed Thu Fri Sat Sun
                                                                      Norwegian Mon – Wed Thu Fri Sat Sun
Mallorca (PMI) – Spain                                                SAS       Mon Tue Wed Thu Fri – SunTue, Wed until
Condor            –   –   –   – Fri – Sun   from 28 Feb 2020
                                                                      								10 Dec 2019 &
                                                                      								from 26 Feb 2020
Eurowings        Mon Tue Wed Thu Fri Sat Sunup to 2x daily
                                                                      Paris (CDG) – France
Ryanair          Mon –    – Thu Fri Sat Sunup to 2x daily
                                                                      Air France             Mon Tue Wed Thu Fri Sat Sunup to 4x daily
Manchester (MAN) – United Kingdom                                     Eurowings              Mon Tue Wed Thu Fri – Sun2x daily
easyJet          Mon Tue Wed Thu Fri – Sun
Ryanair          Mon –    –   – Fri Sat Sun                          Porto (OPO) – Portugal
                                                                      Ryanair                      –   Tue   –   Thu – Sat –
Mannheim (MHG)
Rhein Neckar Air Mon Tue Wed Thu Fri –          –   up to 2x daily
                                                                      Prague (PRG) – Czech Republic
                                                                      Czech Airlines         Mon Tue Wed Thu Fri Sat –
Marrakesh (RAK) – Morocco
Ryanair           –      – Wed –      –    – Sun                     Pristina (PRN) – Kosovo
                                                                      Eurowings                    –    –    –   –    – Sat –
Marsa Alam (RMF) – Egypt
Holiday Europe    –      –   –    –   – Sat –       Charter
                                                                      Reykjavik (KEF) – Iceland
                                                                      Icelandair – Tue – Thu Fri – Sun
                                                                                                      until 05 Jan &
                                                                      								                       from 28 Feb 2020

30                                                                    *valid until 28 March 2020                                          31
Flights to and from Hamburg	                                                                      Winter 2019 / 2020 *
								remarks                                                 								remarks
Riga (RIX) – Latvia                                             Tenerife (TFS) – Spain
AirBaltic         Mon Tue Wed Thu Fri Sat Sunup to 2x daily    Condor                 Mon – Wed – Fri –             Sun
                                                                Eurowings               – Tue Wed – – Sat             –
Rome (FCO) – Italy                                              Norwegian               –  – Wed – – Sat              –
Eurowings         Mon – Wed Thu Fri – Sun                      TUIfly                  –  –   – Thu – –              –

Saarbruecken (SCN)                                              Thessaloniki (SKG) – Greece
Luxair            Mon Tue Wed Thu Fri – Sunup to 2x daily      Eurowings                    –   Tue   –   –    – Sat –

Sal (SID) – Cape Verde                                          Varna (VAR) – Bulgaria
TUIfly                –    –    –    – Fri –    –              Wizzair                      –   Tue   –   –    – Sat –

Salzburg (SZG) – Austria                                        Venice Treviso (TRF) – Italy
easyJet            –   –   –   – Fri Sat Sun                   Ryanair                      –   Tue   –   –    – Sat –
Eurowings         Mon Tue Wed Thu Fri Sat Sun
                                                                Venice (VCE) – Italy
Seville (SVQ) – Spain                                           easyJet Mon – Wed – Fri – Sun
                                                                                             Wed from

Ryanair               –    –    –   Thu –   – Sun              							05 Feb 2020
                                                                Warsaw (WAW) – Poland
Skopje (SKP) – North-Macedonia                                  LOT                    Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Wizzair               –   Tue   –    –   – Sat –
                                                                Vienna (VIE) – Austria
Sofia (SOF) – Bulgaria                                          Austrian               Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Ryanair               –   Tue   –    –   – Sat –               Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 4x daily
                                                                LEVEL                  Mon Tue Wed Thu Fri – Sunup to 2x daily
St Petersburg (LED) – Russia
Aeroflot          Mon Tue       –    – Fri Sat Sun             Zurich (ZRH) – Switzerland
                                                                Eurowings              Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Stockholm (ARN) – Sweden                                        Swiss                  Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Eurowings         Mon Tue Wed Thu Fri Sat Sunup to 2x daily
SAS               Mon Tue Wed Thu Fri – Sunup to 2x daily

Stuttgart (STR)
Eurowings         Mon Tue Wed Thu Fri Sat Sunup to 11x daily

Tehran (IKA) – Iran
Iran Air          Mon –         –    – Fri –    –

32                                                              *valid until 28 March 2020                                          33
Airlines
Code     Airline              Terminal Handling agent   Tel.                 Code   Airline             Terminal Handling agent   Tel.

A3       Aegean Airlines            1 AHS Hamburg +49 69 – 238 5630          XQ / XG SunExpress              1 AHS Hamburg 0180 – 595 9590
EI       Aer Lingus                 1 Global-GSRM       01805 – 133 209      LX     Swiss                    2 Lufthansa          +49 69 – 8679 8000
SU       Aeroflot                   1 AHS Hamburg 0800 – 000 1151            7E     Sylt Air                 2 Sylt Air           +49 4651 – 1211
BT       airBaltic                  1 AHS Hamburg +371 6 – 722 9696          TWI    Tailwind Airlines        1 AHS Hamburg +90 212 465 3737
UX       Air Europa                 1 AHS Hamburg +49 69 – 1338 4540         TP     TAP Air Portugal         2 AHS Hamburg 0180 – 600 0341
AF       Air France                 1 AHS Hamburg +49 69 – 2999 3772         RO     Tarom                    1 AHS Hamburg +49 69 – 295 270
JU       Air Serbia                 1 AHS Hamburg +49 69 – 20 756            X3     TUIfly                   1 AHS Hamburg 0180 – 600 0120
OS       Austrian Airlines          2 AHS Hamburg +49 69 – 5060 0598         TU     Tunisair                 2 AHS Hamburg +49 69 – 2710 0110
0B       Blue Air                   2 HAS               +49 69 – 2097 7652   TK     Turkish Airlines         1 AHS Hamburg        +49 69 – 8679 9849
BA       British Airways            2 Menzies           +49 421 – 557 5758   VY     Vueling                  1 Global-GSRM        0180 – 666 1166
SN       brussels airlines          2 AHS Hamburg +49 30 – 5679 5375         WF     Widerøe                  1 AHS Hamburg +47 41 – 706 464
BUC      Bulgarian Air Charter      1 AHS Hamburg +49 30 – 8848 7819         W6     Wizzair                  2 HAS                0900 – 1904 0441
DE       Condor                     1 AHS Hamburg 0180 – 676 7767
XC / XR Corendon Airlines           1 AHS Hamburg +90 242–330 3440
OK       Czech Airlines             1 AHS Hamburg +49 69 – 204 575 285       The handling agent takes care of check-in, boarding and lost
LH       Lufthansa                  2 Lufthansa         +49 69 – 8679 9799   & found on behalf of the airline.
EZS /
         easyJet                    1 AHS Hamburg 0180 – 606 0606
EZY
EK       Emirates                   1 AHS Hamburg +49 69 – 945 192 000
EW       Eurowings                  1 AHS Hamburg 0180 – 632 0320
AY       Finnair                    1 AHS Hamburg +49 69 – 6640 5033
BE       flybe                      1 AHS Hamburg +44 139 226 8510
FHM /
          Freebird Airlines         1 AHS Hamburg +90 212 – 663 7777
FHY
5Q       Holiday Europe             1 AHS Hamburg +90 212 – 468 6687
IB       Iberia                     1 Global-GSRM       +49 1805 – 442 900
FI       Icelandair                 1 AHS Hamburg +49 69 – 299 978
IR       Iran Air                   1 AHS Hamburg +49 69 – 2560 0613
KL       KLM                        1 AHS Hamburg +49 69 – 2999 3770
VK       Level                      1 Global-GSRM       +900 – 116 0500
LO       LOT                        2 AHS Hamburg +49 69 – 2400 1020
LG       Luxair                     2 AHS Hamburg +35 224 561
DY / D8 Norwegian                   1 AHS Hamburg +49 322 2109 3498
BJ       Nouvelair                  1 AHS Hamburg +49 40 – 5075 3672
8Q       Onur Air                   1 AHS Hamburg +90 212 – 468 6687
PC       Pegasus                    1 AHS Hamburg 01805 – 333 737
M2       Rhein-Neckar Air           2 HAS               +49 621 – 324 8580
FR       Ryanair                    2 AHS Hamburg 0180 – 556 6200
SK       SAS                        2 AHS Hamburg 0180 – 611 7002
BA / EZ Sun Air                     2 Menzies           +49 421 – 557 5728
SR       Sundair                    2 HAS               +49 30 – 5367 6791

34                                                                                                                                             35
Shopping and services in the terminals

                                                                   Modern waiting areas
                                                                   The modern design of
                                                                   the gate areas are full of
                                                                   typical Hamburg flair
                                                                   with regional accents.
                                                                   And there are new ser-
                                                                   vices and added comfort
                                                                   to cater for all sorts of
                                                                   passenger needs. There
                                                                   are alternating quiet
                                                                   zones and technically
                                                                   well-equipped business
                                                                   zones, and bistro tables
     © Peter Meier Photography                                                                 © Gregor Schlaeger
                                                                   serve as communicative
     Shopping made easy                                            meeting points. There are numerous additional power
     Seven days a week, passengers and visitors can find           sockets and USB ports for passengers to charge note-
     inspiration in the many and varied shops at Hamburg           books, tablets, or mobile telephones.
     Airport. From a small souvenir or a fashion magazine
     to expensive jewellery and pens, the mix of segments
     at the Hamburg Airport caters for almost every possi-
     ble wish.

                                       Travel agencies at the
                                       Airport
                                       With a huge choice of
                                       travel agency counters,
                                       Hamburg Airport leads
                                       northern Germany’s
                                       travel market. The trav-
                                       el agencies and
                                       last-minute shops offer
                                       their comprehensive
                                                                   © Michael Penner
                                       range of services in Ter-
                                       minal 1. Here, the cus-     Diverse restaurants
                                       tomer can choose be-        Lean back and enjoy a glass of latte macchiato or yield to the
     © Michael Penner
                                       tween affordable            temptation of a wide range of mouthwatering cuisine — for
     last-minute trips, ocean cruises, city trips, winter and      example fresh, hand-rolled sushi, juicy steaks and delicacies
     summer breaks, and even short-notice holiday home res-        from the natural bakery. The numerous restaurants, snack bars
     ervations. The competent travel experts at Hamburg Air-       and cafés in the terminals, the Plaza and on the Pier look
     port are there for you 365 days a year.                       forward to seeing you! Passengers and visitors are equally
                                                                   welcome guests at Hamburg Airport.

36                                                                                                                            37
Shopping and services in the terminals

                                                       Sicherheitsbereich                                          Terminal                                   Airport                                    Terminal
                                                       Security area
                                                                                                                      2                                        Plaza                                        1

                                                                                                                                                            Haus D

                                                                                                                                                                                                                                         Haus A
                                                                                                                                                                                 Haus C

                                                                                                                                                                                                Haus B
                                                                                                                                              Haus E
                                                                                                                   Haus F
                                                             Aufzug · Lift

                                                       (Roll-)Treppe
                                                       Stairs/Escalator

                                                                                                                                                                                                              C09-14
                                   CMa-30.09.2019
horst&wicke design · sis|sign information systems

                                                                                                                                                                                                                                                                     D01-05

                                                                                                  A21-26
                                                                   Ebene
                                                                             0 (E0)
                                                                                                                       Ankunft · Arrivals                                                                Ankunft · Arrivals
                                                                                                                          Terminal 2                                                                        Terminal 1      22
                                                                   Level
horstwicke.de · s-i-s.de

                                                                                                                            4             6            8             9                                   14                        17
                                                                                                               2                                                                          12

                                                                                                           1       3             5              7                     10    11             13                    15         16          18

                                                                   Ankunft · Arrivals

                                                         Shoppen                                Mietwagen-Service                                                                Service                                                                    Speisen
                                                         Shopping                                Car rental service                                                              Services                                                              Bars & Restaurants
                      Metropolitan                                         E0 | 13              Avis / Budget /                  E0 | 2                        Hamburg Welcome                                 E0 | 8                             Dallmeyers Backhus          E0   |   9
               Pharmacy (Apotheke)                                                                Buchbinder /                      |                                    Center                                   |                                    Sashimi Sushi          E0   |   5
                                                                                                Global Drive /                      |                      (Tourist Info / Fundbüro                               |
                       Arte Gallery                                        E0   |   7                                               |                                                                             |                                           scoom           E0   |   15
                         Bloomery                                          E0   |   4                Interrent /                    |                           Lost property service)                                                                     Starbucks          E0   |   5
                     Boutique JAC                                          E0   |   15             Enterprise /                     |                             Metropolitan                                 E0 | 13                                        Tchibo          E0   |   11
                             Edeka                                         E0   |   9         National / Alamo                                             Pharmacy (Apotheke)
                    Flying Flowers                                         E0   |   16                 Europcar                  E0   |   3                               Haspa                                E0 | 11
                       Flying Tiger                                        E0   |   14    Hertz / Dollar / Thrifty               E0   |   1                    Kofferfolierung ·                               E0 | 17
                      Copenhagen                                                                             Sixt                E0   |   4                                Case wraping
                         Hallhuber                                         E0   |   12    Sixt Diamond Lounge                    E0   |   1                      Post (Press&Books)                            E0      |   6
                        Klockmann                                          E0   |   17                                                                                Press&Books                              E0      |   10
                    Ladywa Uomo                                            E0   |   6                                                                                    Reisebank                             E0      |   7
                      MICA Beauty                                          E0   |   10                                                                                   Reisebank                             E0      |   14
                            Mycell                                         E0   |   16                                                                           Zwo24 Textilpflege                            E0      |   18
                      Press&Books                                          E0   |   6
                      Press&Books                                          E0   |   10                                                                      Sicherheitsbereich                                   Security area

                              Relay                                        E0   |   17                                                                                           Travelex                      E0 | 22
                                                                                                                                                           (Geldwechsel · Exchange)
                            Tchibo                                         E0   |   11

                                                    Information           Treffpunkt       Wasserspender                        Raucher-Zone                         Geldautomat                                            Taxi                    Bushaltestelle            S-Bahn (S1)
                                                    Tourist Info          Meeting point    Water dispenser                      Smoking area                         Cash dispenser / ATM                                                           Bus stop                  Trains

38                                                                                                                                                                                                                                                                                          39
Shopping and services in the terminals

                                                                                                                                          Terminal                                                Airport                                          Terminal
                                                          A
                                                                                                                                             2                                                     Plaza                                              1
                                                                     0
                                                       A /B

                                                                   B4
                                                    A/ /B3 39

                                                                 A/
                                                      B3 8
                                                        7

                                                                                                                                                                                                Haus D

                                                                                                                                                                                                                                                                                  Haus A
                                                                                                                                                                                                                            Haus C

                                                                                                                                                                                                                                          Haus B
                                                                                                                                                                               Haus E
                                                                                                                                          Haus F
                                                                                           1

                                                                                          45
                                                                                        B4

                                                                                       2-
                                                                    40

                                                                                      A/

                                                                                     B4
                                                                                   A/

                                                                                                 6
                                                                                               B4
                                                                                             A/
                                                                                            41

                                                                                                        7
                                                                                                      B4

                                                                                                               51
                                                                              36

                                                                                                            8-
                                                                           3-

                                                                                                                                                                                                                                                                                                                             C0
                                                                                                          B4
                                                                         A3

                                                                                                                                                                                                                                                                                                                                2
                                                                                                                 2

                                                                                                                                                                                                                                                                                                                       C0
                                                                                                               B5

                                                                                                                                                                                                                                                                                                                  C0
                                                                                                                                                                                                                                                         C09-14
                                                                                                                        3

                                                                                                                                                                                                                                                                                                                        3
                                                                                                                      B5

                                                                                                                                                                                                                                                                                                                  4
                                                                                                                                                                                                                                                                                                          C05
                                                                                                                                                        A20

                                                                                                                                                                         A18

                                                                                                                                                                                                                                                                                                    C06
                                                                                                                                                                                                              A17
                                                                                                                                                                 A19

                                                                                                                                                                                                                                                                       C08

                                                                                                                                                                                                                                                                                           C07
                                                                                                                                                                                                                             C16

                                                                                                                                                                                                                                                   C15
                                                                                                      0
                                   CMb-30.09.2019
horst&wicke design · sis|sign information systems

                                                                                                                                                                                                                                                                                                                        62
                                                                                                   7-3

                                                                                                                                                                    45
                                                                                                 A2

                                                                                                                                                                                                47                   53       54                   56
                                                                                                                                  43                                                                                                                              58                  61
                                                                                                                        42

                                                                                                                                                                                                                                                                                                                   D01
                                                                                                                                                   44                    46                 48                                       55                  57              59
                                                                                                                                                                                                         49            52

                                                                                                                                                                                                                                                                                                                      -05
                                                                                                                                 A21-26
                                                                                     1 (E1)
                                                                                                                                                          32
                                                                    Ebene                                                                      31                                                        50            51
                                                                    Level
horstwicke.de · s-i-s.de

                                                                                                                                                                                                Sicherheitskontrolle
                                                                                                                                                                                                Security check point                                                                                                   Sicherheitsbereich
                                                                                                                                                                                        3   4                                                       35                       36                                        Security area
                                                                                                                                                                       33

                                                                                                                                                                                                                                                                                                                             Aufzug · Lift
                                                                    Abflug · Departures
                                                                                                                                                                                                                                                                                                                       (Roll-)Treppe
                                                                                                                                                                                                                                                                                                                       Stairs/Escalator

                                                          Shoppen                                                            Shoppen                                                                                      Service                                                                        Speisen
                                                          Shopping                                                           Shopping                                                                                     Services                                                                  Bars & Restaurants
                                                                                                            Sicherheitsbereich                                  Security area                                                                                                              Sicherheitsbereich                  Security area
             Lufthansa WorldShop                                               E1 | 33                                                                                                                        DRK · Red Cross                            E1 | 32
                                                                                                                          Montblanc                            E1    | 55                                                                                                                              Bar Dock 3            E1     |   41
                    Press&Books                                                E1 | 32                                                                                                            (Erste Hilfe · First aid)
                                                                                                                           Navyboot                            E1    | 57                                                                                                                             Bar St. Pauli          E1     |   40
                                                                                                                                                                                                Gepäckaufbewahrung                                       E1 | 32
                                                                                                                              Picard                           E1    | 58                                                                                                                             Bistro Pier 1          E1     |   47
                                                                                                                                                                                                              Baggage storage
                                                                                                                       Press&Books                             E1    | 44                                                                                                                                   Cuccis           E1     |   62
                                                                                                                                                                                                              Parkleitzentrale                           E1 | 31
                    Sicherheitsbereich                                              Security area                      Press&Books                             E1    | 50                                                                                                                                   Lafino           E1     |   61
                                                                                                                                                                                                 Parking service center
   Becksöndergaard /                                                           E1 | 44                                 Press&Books                             E1    | 59                                                                                                                          Mövenpick Café            E1     |   49
         SØR Woman                                                                                                                                                                                                  Polizei · Police                     E1 | 34
                                                                                                                          Samsonite                            E1    | 50                                                                                                                               Pier 2 Bar           E1     |   56
           BDesigual                                                           E1 | 58                                                                                                                                   Travelex                        E1 | 35
                                                                                                                                SØR                            E1    | 44+48                (Geldwechsel · Exchange)
                                                                                                                                                                                                                                                                                                       Point 53/09           E1     |   53
Destination Hamburg                                                            E1 | 50                                Sonnenbrillen                            E1    | 49                                                                                                                           Sashimi Sushi            E1     |   54
Dr. Götze Land & Karte                                                         E1 | 53                                   Sunglasses                                                                 Zoll · Customs                                       E1 | 35
        Pop-up Store                                                                                                                                                                        (Ausfuhrbescheinigung                                           |
                                                                                                                     Taschen, Uhren                            E1 | 46                          Export certificates)
                 Gant                                                          E1      | 44                               + Schmuck                               |
HEINEMANN Duty Free                                                            E1      | 43                           Bags, Watches                               |                             Sicherheitsbereich                                         Security area
                                                                                                                                                                  |                                       Chi-mas Institute                              E1 | 42+56
HEINEMANN Duty Free                                                            E1      | 51-52                           + Jewellery
           Hugo Boss                                                           E1      | 57                             Wolford                                E1 | 44                                            Travelex                               E1 | 42+58
         Marc O‘Polo                                                           E1      | 44                                                                                                 (Geldwechsel · Exchange)                                                                                         Reisen
                                                                                                                        tech2go                                E1 | 43
           Moleskine                                                           E1      | 48               5 Secrets / Lindbergh                                E1 | 59                      Global Blue (Tax Free)                                       E1 | 45                                          Travel Market
                                                                                                                                                                                               Smoking Lounge                                            E1 | 47
                                                                                                                                                                                                   Zoll · Customs                                        E1 | 41+45                        alltours Service Counter          E1 | 36
                                                                                                                                                                                            (Ausfuhrbescheinigung                                           |                                                L‘TUR           E1 | 35
                                                                                                                                                                                                Export certificates)

                                                     Information              Treffpunkt                     Wasserspender                                Raucher-Zone                                   Geldautomat                                               Taxi                          Bushaltestelle              S-Bahn (S1)
                                                     Tourist Info             Meeting point                  Water dispenser                              Smoking area                                   Cash dispenser / ATM                                                                    Bus stop                    Trains

40                                                                                                                                                                                                                                                                                                                                           41
Shopping and services in the terminals

                                                       Sicherheitsbereich                                      Terminal                             Airport                              Terminal                                               Aussichtsterrasse
                                                       Security area
                                                                                                                  2                                  Plaza                                  1                                                   Observation deck

                                                                                                                                                  Haus D

                                                                                                                                                                                                                 Haus A
                                                                                                                                                                       Haus C

                                                                                                                                                                                Haus B
                                                                                                                                        Haus E
                                                                                                               Haus F
                                                             Aufzug · Lift

                                                       (Roll-)Treppe
                                                       Stairs/Escalator

                                                                                                                         80        81                 83                                   85               86
                                                                                                                                                                          84

                                                                   Ebene
                                                                   Level      3(E3)                                 87
                                                                                                                                                  82
                                   CMc-30.09.2019
horst&wicke design · sis|sign information systems

                                                                                                                                                                                                                                           78
                                                                                                       70
                                                                                                                                                                                                            77
                                                                                                                                                                                                    76
horstwicke.de · s-i-s.de

                                                                                                                              71                           73     74

                                                                   Ebene
                                                                   Level     2(E2)                                                                72

                                                         Speisen                                        Service                                                        Lounges                                                     Reisen
                                                    Bars & Restaurants                                  Services                                                                                                                Travel Market
                                                                                                                                                  Sicherheitsbereich                       Security area
             Marché                                                        E3   |   80       Airport Conference               E2 | 71                                                                                            5 vor Flug /        E2 | 76
                                                                                                                                                 Airport Business Lounge                  E3    |   87
            McCafé                                                         E3   |   85                   Center                                                                                                        alltours Reisecenter /           |
                                                                                                                                                         Airport Lounge                   E3    |   83                              byebye /            |
        McDonald‘s                                                         E3   |   85          Andachtsräume                 E2 | 77
                                                                                                                                 |                     Emirates Lounge                    E3    |   84                        DER Touristik /           |
Mövenpick Restaurant                                                       E3   |   81             Prayer rooms /
                                                                                                 Chapel / Mosque                                     Lufthansa Lounges                    E2    |   70               Flugbörse Reisebüro-               |
         Puro Gusto                                                        E3   |   86                                                                                                                                    myangelholidays /             |
           Top Deck                                                        E3   |   80            Kieser Training             E3 | 82                                                                                        Holiday Land-              |
                                                                                                 Kinderspielecke              E3 | 80                                                                                           Maxholiday /            |
                     Sicherheitsbereich                                      Security area    Children‘s play area                                                                                                     Lastminute Express /             |
                                                     Cindy‘s Diner         E2   |   73           Kinderspielecke              E3 | 85                                                                                    L‘TUR Last Minute /         E2 | 76
                                                        Gosch Sylt         E2   |   73        Children‘s play area                                                                                                  Neckermann Reisebüro /              |
                                                    Marché Bakery          E2   |   74              Modellschau               E2 | 78                                                                                  schauinsland-reisen              |
                                                         San Pino          E2   |   74                                                                                                                                           Reisebüro /            |
                                                                                              Airport in miniature
                                                                                                                                                                                                                              Siesta Reisen /           |
                                                                                                            TryDent           E2 | 72
                                                                                                                                                                                                                    sonnenklar Reisebüro-               |
                                                                                               (Zahnarzt · Dentist)                                                                                                       myangelholidays /             |
                                                                                                                                                                                                                    Thomas Cook Reisebüro /             |
                                                                                                                                                                                                                                         TUI         E2 | 76

                                                    Information           Treffpunkt         Wasserspender                Raucher-Zone                     Geldautomat                               Taxi                 Bushaltestelle             S-Bahn (S1)
                                                    Tourist Info          Meeting point      Water dispenser              Smoking area                     Cash dispenser / ATM                                           Bus stop                   Trains

42                                                                                                                                                                                                                                                             43
Publication details
Flughafen Hamburg GmbH
Communication & Service
Flughafenstraße 1– 3
22335 Hamburg
www.hamburg-airport.de

Cover photo & photo backside:
Daniel Hofer
Printing: Bartels Druck GmbH
Issued: October 2019

44
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