My Airport Destinations, Information and Service - With all Flights and Destinations - Flughafen Hamburg
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My Airport
Destinations, Information and Service
With
d
all Flights an
Destinati o ns
Summer
2019
1
Summer 2019
Contents
Download
our app now
and save!
© Daniel Hofer
Getting to and from the airport 4
Parking at the airport 10
Airport services 14
Security regulations (cabin baggage) 18
Late night check-in 20
WLAN and App-Services 21
New from Hamburg 22
Route map 26
Flights to and from Hamburg 28
Airlines38
Shopping and services in the terminals 40
Publication details 48
2 3
Available for iOS + Android www.passngr.de
Getting to and from the airp ort
Line 292
U Langenhorn Markt – U Ochsenzoll and
Lufthansa Base – U Lattenkamp
Line 392
Teufelsbrück – U / S Ohlsdorf
Line 606 (night bus, only Sun / Mon – Thu / Fri)
U Langenhorn-Markt – U Ochsenzoll and
Hauptbahnhof – Rathausmarkt
Additional bus services from Lufthansa Basis bus stop
© Michael Penner
Line 23
U Niendorf Markt – U Billstedt
By S1 metro rail (Hamburg transport system HVV)
Line S1 of the S-Bahn metro rail network will bring you Line 28
from Hamburg’s central Hauptbahnhof railway station di- U Alsterdorf – U Wandsbek Markt
rect to Hamburg Airport in just 25 min. The service starts
Line 34 (express bus, € 2.10 surcharge)
at 4 a. m. each day, and between 6 a. m. and 11 p.m. it op-
U Klosterstern – Rathausmarkt – Hauptbahnhof –
erates every 10 min., with services every 20 min. outside of
Wilhelmsburg – Kirchdorf (Süd)
these times. Please be sure to board the front half of the
train: the front and rear halves are decoupled at Ohls- Line 114
dorf station. The front three carriages continue to the air- U Lattenkamp – U Klosterstern
port, while the rear carriages go on to Poppenbüttel.
S-Bahn Hamburg GmbH Regional bus lines
Tel. +49 40 – 3918 4385 · www.s-bahn.hamburg
KIELIUS – the airport-bus
Kiel / Rendsburg – Neumünster – Hamburg Airport
Fares (as of 01 Jan. 2019)
Taxi service to bus stop, airport ticket for Schleswig
Adult: € 3.30
and Flensburg. Up to 19 journeys per day in each direc-
Children (6 – 14 years): € 1.30
tion plus a direct service for Color Line and Stena Line
9 a.m. off-peak day ticket: € 6.50
passengers travelling between the Norwegenkai /
9 a.m. off-peak group day ticket (5 people): € 12,20
Schwedenkai ferry terminals and Hamburg.
Autokraft GmbH, Kiel
By bus (as of: 01 / 2019)
Tel. +49 431 – 666 222 · www.kielius.de
Hamburg transport system HVV
Tel. +49 40 – 19 449, hvv.de
FlixBus
Bus stop in front of the terminals The coach operator Flixbus brings passengers from
diverse cities in Germany and Denmark direct to the
Line 274 (only on Friday and Saturday nights and nights airport. Tickets on routes to and from Kiel, Hanover and
before bank holidays) Bremen in Germany or Aarhus and Kolding in Denmark,
U / S Ohlsdorf for example, can be booked online at www.flixbus.de,
in the mobile app or at your travel agent.
Bus stop B in front of Terminal 1
4 5
Getting to and from the airp ort
Richtung Neumünster/Kiel/Flensburg Richtung Neumünster
RE7 / RE70 / RB71
Boostedt
Schnellbahn-/ Regionalverkehr
Dauenhof
Großenaspe
Wiemersdorf
Rapid Transit /Regional Rail
Bad Bramstedt
Bad Bramstedt Kurhaus
Lentföhrden
hvv.de
Nützen Richtung Neumünster
dodenhof RB82
Holstentherme Rickling
Information • Fahrpläne | Timetables • Service
RE7 / RE70 / RB 71
Kaltenkirchen Wahlstedt
Horst Kaltenkirchen Süd
040/19 449 Fahrenkrug Richtung Lübeck
RB
Alveslohe Henstedt-Ulzburg Bad Segeberg RE8 / RE80
82
Ulzburg Süd Altengörs
Reinfeld
Langeln Meeschensee Wakendorf
Richtung Lübeck
Tanneneck Haslohfurth Fresenburg RE 83
Barmstedt Quickborner Straße
Ellerau Kupfermühle Bad Oldesloe
Friedrichsgabe RB 81 / RB 82 Ratzeburg
Barmstedt Moorbekhalle Ohlstedt Bargteheide
(Schulzentrum Nord)
Brunnenstraße Quickborn
Poppenbüttel Hoisbüttel Gartenholz
Norderstedt Mitte
Voßloch Quickborn Süd Richtweg Buckhorn Ahrensburg
Garstedt Wellingsbüttel
Bokholt Hasloh Ochsenzoll Volksdorf
Kiwittsmoor
t rg
Hoheneichen
g
do ut
Sparrieshoop
ur
Ah mp
k
es bu
ns iek
Meiendorfer Weg
ec
Langenhorn Nord
Sc Ost nsb
W ens
ka
nb
rf
K
Bönningstedt Niendorf Nord
re
en
Langenhorn Markt
ale
Langenmoor
r
Ah
ch
Kornweg
hm
Fuhlsbüttel Nord Berne
ha
Bu
(Klein Borstel)
Schippelsweg
oß
RE6 / RB61 / RB71 Burgwedel Fuhlsbüttel
Gr
Elmshorn
Richtung Itzehoe/Husum Joachim-Mähl-Straße Klein Borstel Farmsen
Hamburg
Tornesch Schnelsen Airport Ohlsdorf Mölln
Niendorf Markt (Flughafen)
Trabrennbahn Rahlstedt
Prisdorf Sengelmannstraße Rübenkamp
Hörgensweg Hagendeel (City Nord) (City Nord) Wandsbek-
Pinneberg Gartenstadt
Alsterdorf Alte Wöhr
Thesdorf Hagenbecks Tierpark (Stadtpark)
Eidelstedt Lattenkamp Habicht- Alter Teichweg Tonndorf
Halstenbek Zentrum (Sporthalle) straße
Lutterothstraße
ße
Hudtwalckerstraße
a
Krupunder
Hamburg AB
str
aß d-
a g
Straßburger Straße
tp e
Osterstraße
str lan
)
ich
e
rk
w
rg
ar
r
Elbgaustraße
d
Sie
Kellinghusen-
Bo
ta
Sa
(S
Emilienstraße straße Barmbek
RE Wandsbek Wandsbek
6/ Eidelstedt Eppendorfer Friedrichs- Markt
RE
Stellingen Baum Dehnhaide berg
7 Christuskirche
1
/R Arenen Klosterstern
B8
E7 Hoheluft-
Hamburg AB Hamburger Straße
/R
0 Langenfelde brücke Alster Wandsbeker
0
/R
RE 83
Chaussee
E8
B6 Diebsteich Mundsburg
/R
1 Hallerstraße
8
/R Schlump
RE
B7 Dammtor Uhlandstraße
1 Holstenstraße (Messe / CCH) Ritterstraße
Richtung
rg
Cuxhaven Wartenau Hasselbrook
be
Lübecker Straße
hn
lee
ns
RE5
ba
Landwehr
Al
RE7 / RE70 / RB61
an
ße
e
us
nn
Lohmühlenstraße
er
Sternschanze
aß
m
tra
an ok
en en
en
f
ka e
m e
Ha
or
rth
Ha raß
Re
s
el
str
Messehallen
dt
ro
e
hr ch
ns
Ot arte ek
rc r
ss
(Messe)
el
Berliner
p
lld
Stephansplatz
Ki me
m
Ho ken
hm n)
ld
es
fu
he
er
m
en
rb
Ri
te
st
ed
ke
rG b
Ba ars
Altona
Sü
üm
fe
uh
ein
he tt
rg
rn
(Oper/CCH)
Himmel- Tor
Ise
lls
gi
W
er
isc lo
Gänsemarkt
Bu
Ho
Feldstraße
ch
Ra
Le
Bi
M
M
RE6 / RB 71
St
an F
pforten
Bl
(Oper)
(B ein
(Heiligengeistfeld)
Nord
ot
Kl
Hammah
St. Pauli Jungfernstieg Haupt-
Stadthaus-
brücke bahnhof Rothenburgsort
Stade RE
5 Central Tiefstack
Agathenburg Mönckebergstraße Station
ße
hn
en
Billwerder-Moorfleet
tra
ba
ck
Süd
rü
er
gs
Rathaus Meßberg Steinstraße Hammerbrook
)
Dollern
ep
ie
sb
ni
Mittlerer Landweg
on
kt
l
Kö
(City Süd)
ilh al
Re
ng
m
ar
ar
ph w
du
RE
sm
um
Horneburg 1 Allermöhe
n
lb
ng
Ba
La
(E
di
RB33 Veddel
Rö
ar e-
en
rsi y
Nettelnburg
r
t
k
tie
ive Cit
tä
querse
be
le
h
Neukloster
ck
Richtung (BallinStadt)
RE3
f
sru
ek
üh
Un fen
Richtung
r
n
rü
to
Wilhelmsburg
ze
Bergedorf
b
Bremerhaven
Üb
RE4 / RE5
m
ich
l
Ha
bb
n
Schwerin/Rostock
in
oh
ar
Au
se
RB33 RB31 / RB41
Re
RE5 RE5
dr
El
hw
W
üs
RE1
ie
M
Sc
Fr
Harburg
e
Meckelfeld RE1 RE1
ud
Hittfeld
e
dt
en
z
ld
33
n
th urg
Ap el
8
Büchen
rf
ol
sp
B3
Maschen
se
eh
fe
s
ed
ste
sto
RB
ab
Lauenburg
k
ld
au
nh
t-A
en
rse
R
Ra arb
e
xt
hw
fe
W eu
1/
rg
hb
Klecken
gr
Stelle
m
al
te
Bu
es
B4
im
Ha
Ba
N
th
H
ul
sc
u
c
Ku
Br
/R
Fis
Ashausen
Ne
He
Echem
en
Ru
4
ed
rn
RE
RE4 / RB41
g
Ba rf Eve
83
wi
Nur zeitweilig / limited services Barrierefreier Zugang zu Buchholz
Le de rf
Haltestellen
er
ick
et urg
RE
h
hr do
RE
u
hl rf
t nb
den Schnellbahnen
c
Schnellbahn-/Regionalverkehr
n
r
Ne
RB38
sto h
tz e
ow
Da ndo
Lüneburg
ru
Da cke
3
Ne nb
Gö zen
se
Hi tad
Va disc
Os nne
Rapid Transit /Regional Rail Stations Infos zum barrierefreien /R
db
rd
in
e
Suerhop
a
RB31 / RB 32 / RE 83
ve
its
B3
Ba
en
Zugang zum Regionalverkehr
Ra
W
ze
RE RegionalExpress-Linien halten nicht Grenze von Hamburg AB 1
W
öt
38
Hamburg AB Boundary unter Tel. 040/19 449. Holm-Seppensen RB32
an jedem Bahnhof.
r
RB
Sp
Barrier free access to the RE3 / RB31
Not all regional trains stop at all stations. nicht im HVV Büsenbachtal RB32
switchh Punkte outside HVV network rapid transit trains Tostedt
Fernbahnhof Parken und Reisen Information on barrier free Handeloh
park and ride access to the regional trains
Main Line Station on tel 040/19 449. Richtung Bremen Richtung Soltau Stand: 09.12.2018 ©HVV RE3 Richtung Uelzen
RE4 / RB41 RB38
March 2019
HVV app HVV sales point at the airport:
With the HVV app for iOS and Android, Hamburg Welcome Center, Airport Plaza,
you can get timetable and connection information Arrivals Level, open daily 6:30 a.m. – 11:00 p. m.
in real time when you are out and about and even
purchase tickets for immediate use. www.hvv.de/app
There is a 3 % discount for tickets purchased using the
app, in the online shop, at hvv.de or with the HVV Card.
Weekly, monthly and season subscription tickets and
the Hamburg-CARD are not eligible for discount.
6 7
Getting to and from the airp ort
Europcar
Tel. +49 40 – 500 2170, www.europcar.de
Hertz
Tel. +49 40 – 5935 1367, www.hertz.de
Sixt rent a car / ADAC
Tel. 01806 – 25 25 25 (€ 0.20 per call from German land-
lines, mobile max. € 0.60 per call),
www.sixt.de
UFODRIVE
www.ufodrive
© Peter Meier Photography
By taxi Shuttle services
Taxi ranks are located directly in front of Terminals 1
T&M Limousinen Service
and 2 on the Arrivals Level.
Exclusive chauffeur service for northern Germany
Journey time to the city center is approximately
Tel. +49 40 – 5001 820,
30 minutes and the fare is around € 30.
Fax +49 40 – 5001 8222
If you are travelling to or from somewhere outside
info@limousinenservice.de, www.limousinenservice.de
Hamburg, you can agree a fixed price from / to Ham-
burg Airport.
On Tour Shuttle Service
North Frisia, Schleswig – Flensburg,
Car hire
Denmark
Booking counters: Terminal 2, Arrivals Level Tel. +49 4841 – 871 871, Fax +49 4841 – 3174
info@ontourshuttle.de, www.ontourshuttle.de
Avis
Tel. 01806 – 55 77 55 (€ 0.20 per call from German land-
Airport-Service
lines, mobile max. € 0.60 per call),
Hamburg, Kiel and northern Schleswig-Holstein
www.avis.de
Tel. +49 431 – 544 545, Fax +49 431 – 544 266
Hotline: +49 171 – 5333 250, www.airportservice-kiel.de
Buchbinder Rent-a-Car / Global Drive Rent-a-Car
Tel. 0800 – 2828 2424, www.buchbinder.de
Hamburg Shuttle
Greater Hamburg area, all cruise ports, Lübeck,
Budget
Bremen and Hanover
Tel. 01806 – 21 77 11 (€ 0.20 per call from German land-
Tel. +49 40 – 3073 8071
lines, mobile max. € 0.60 per call), www.budget.de
Tel. bookings: Mon – Fri: 7 a. m. – 6 p. m.
Handled by Avis
Enterprise rent-a-car
Tel. +49 40 – 5131 6170, www.enterprise.de
8 9
Parking at the airport
Ideal parking at Hamburg Airport Basic parking rates (in €)
More than 12,000 parking spaces at Hamburg Airport Car Park (P) P1 P1 P2 P4 P4 P5 P 8 + 9* GAT
ensure that parking is a relaxed and comfortable expe- Car Park Level LO L1 – L5 LO L1 + 2
rience. It doesn’t matter whether you are only here for
max. 20 min. 2,– 2,– 2,– 2,– 2,– 2,– 2,– 2,–
a short time or want to park your vehicle for the duration
max. 40 min. 4,– 4,– 4,– 4,– 4,– 4,– 4,– 4,–
of your travels, our digital displays will guide you to
max. 60 min. 6,– 5,– 6,– 6,– 6,– 6,– 5,– 5,–
available spaces. The multistorey car parks at the termi-
nals are ideal for those bringing people to the airport or per additional 30 min.3,– 2,50 3,– 3,– 3,– 3,– 2,50 2,50
picking people up. And there are tailored products on max. daily rate 27,– 22,– 27,– 30,– 27,– 30,– 20,– 20,–
offer for people who regularly park at the airport. per additional day 27,– 22,– 27,– 30,– 27,– 30,– 20,– 20,–
weekly rate 85,– 85,– 100,– 150,– 150,– 150,– 70,– 70,–
Parking fees 2 weekly rate 105,– 105,– 120,– 200,– 200,– 200,– 85,– 85,–
For information on our fees for one or more weeks,
3 weekly rate 125,– 125,– 140,– 250,– 250,– 250,– 100,– 100,–
check the Parking & Arrival section of our website at
* incl. shuttle bus to terminals every 20 minutes
www.hamburg-airport.de. There is also an online
calculator that will work out exactly what parking for Short-term parking for people meeting and dropping off
your travel dates will cost. At peak travel times our passengers
parking spaces are heavily booked. We recommend Short-term parking spaces with ticket machines immediately in
that you reserve a parking space ahead of your journey front of the terminals. Max. parking period is 1 hour. You can pay
online at www.hamburg-airport.de. in cash, with an EC / credit card or using an app. (WePark, traviPay)
In front of T1 / T2, Departures Level
Lufthansa Technik
up to 20 minutes € 2.00
up to 40 minutes € 5.00
AP-MA-12.09.2018
horst&wicke design · sis|sign information systems
Lufthansa-Basis
8-9 up to 60 minutes € 7.00
Geschäftsfliegerzentrum
General aviation terminal
(GAT)
horstwicke.de · s-i-s.de
Weg
F E D C B A
b
eim
Luftfrachtzentrum Terminal Airport Terminal
2 1
Jäge
Hamburg Airport Plaza
Cargo Center
r
A
ls
te
rk
ru
gc
ha
Röntgen-
us
straße Zeppelinstr.
se
e
Hamburg
Airport
City Hotel
Flug
hafe
nstr.
Taxi
Bushaltestelle · Bus stop S-Bahn · Trains (S1)
A7, Ring 3
Holiday-Shuttle P 8-9 – Terminals Reisebusse · Coaches 20 Meter 100 200
Valet-Parken · Valet parking Flughafenmodellschau · Airport in miniature
Mietwagen-Parkhaus · Car rental parking Bundespolizei / Polizei / Zoll Terminal-Parken · Terminal car parking Abflug: Ebene 1 · Departures: level 1
Federal Police / Police / Customs
eCar-Ladestationen (P4, Ebene 0) Polizei · Police Holiday-Parken · Holiday car parking Ankunft: Ebene 0 · Arrivals: level 0
eCar charging points (P4, Level 0)
10 11
Parking at the airport
Frequent flyers and business customers
Ease and convenience when you park, cost control and
simple billing of parking fees – we make this combina-
tion work. Join our parking contract system and save
time and money.
Further information is available in the Business parking
section of our website at www.hamburg-airport.de.
© Michael Penner
Parking at the airport
Parking Guidance System
Hamburg Airport has a total of around 12,000 parking
spaces. A parking guidance system tells you about
available spaces close to the terminals and at the
holiday parking area on “Weg beim Jaeger” as you
approach the airport.
Well-informed in advance
Ideal parking.
Information on availability of parking spaces can be
found online at www.hamburg-airport.de.
Right there.
Valet parking
For passengers in a real hurry: hand over the keys to
Because your
your vehicle and we will park it for you close to the
terminals. For more information visit the Business
time counnts.
parking section of our website at
www.hamburg-airport.de.
Affordable and convenient parking: online parking
space reservation
Take advantage of Hamburg Airport’s online parking You will find our parking products for fre-
space reservation and let your holiday start when you quent flyers and business customers in the
reach the airport. Payment is easy with EC or credit Business parking section of our website at
card. www.hamburg-airport.de.
12 13
Airport Services
Hamburg Welcome Center Pharmacy
The Hamburg Welcome Center offers a range of services Airport Plaza, Arrivals Level
to make your stay at the airport and in Hamburg more Tel. +49 40 – 5004 9336
pleasant. Whether you are travelling on business, going
on holiday or just visiting the airport — you are in the Bundespolizei (“Federal Police”)
right place here. This service is also available for arriving Tel. +49 40 – 500 270
passengers in the baggage reclaim area, opposite bag-
gage carousel 7. First Aid DRK (German Red Cross)
German Red Cross mediservice
Opening hours in the publicly accessible area Terminal 2, Departures Level
Daily 6:30 a. m. – 11:00 p. m. Tel. +49 40 – 5075 3353
Tel. +49 40 – 507 50, Airport Plaza, Arrivals Level
Airport Chapel
Information Terminal 1, Level 2
• Tourist information Open daily 6 a. m. – 10 p. m.
• Hotel reservations Airport chaplain
• Fax and photocopying Tel. +49 179 – 1068 295
• Key and document depository
• Cloakroom Airport in Miniature model show / airport tours
• Lost & found Take a tour to get an impressive look behind the
• Sale of entry vouchers for the scenes at Hamburg Airport.
Airport Lounge
• Showers Airport in Miniature model show
An entertaining animated presentation about the site
Tickets and flight operations, using a 1:500 scale model with
• Events aircraft models taking off and landing. Presentations
• Hamburg CARD are held daily at 10:00 a. m. and 1:30 p. m.
• Bus tickets to Kiel via Neumünster (KIELIUS). Duration: 50 minutes.
• HVV tickets (HVV = Hamburg public transport system)
• Port tours Tours
• Exclusive Hamburg city tours A tour of the apron brings you shoulder-to-shoulder
in eight languages with the giants of the skies and you watch the hustle
• Hamburg City Pass and admission tickets and bustle on the apron from up close. A visit to the
for Hamburg’s tourist attractions airport fire station can be booked as an extra.
Tours daily.
Duration: approx. 60 minutes,
incl. fire station 90 minutes.
Note: prior registration is essential, and official ID or a
passport is essential.
14 15
Airport Services
Airport in Miniature model show / airport tours Lounges
(continued)
Airport Lounge
Prices along with variations to programme / schedule
Airport Plaza, Level 3
are available online at www.hamburg-airport.de/de/
loungebooking@ham.airport.de
flughafen-modellschau
Lufthansa Lounge
Contacting visitor services
Terminal 2, Gallery Level
Tel. +49 40 – 5075 2644
Email: modellschau@ham.airport.de
Emirates Lounge
Access between Terminal 1 and Terminal Tango (see
Airport Plaza, Gallery Level
also the map on page 11).
Police
Left luggage
Tel. +49 40 – 5075 3456 or +49 40 – 428 653 460
Terminal 2, Departures Level
Daily 4:30 a. m. to 11:00 p. m.
Customs
Tel. +49 40 – 5075 3983
Tel. +49 40 – 5075 2438
Porters
Passengers with restricted mobility
You may request a porter directly at the Porter Call
When making your reservation, please indicate the level
Points or at the information counters, or by contacting
of assistance you will need during your journey. The air-
the service on:
line will notify the mobility service of your needs at
Tel. +49 40 – 5075 2010
least 48 hours before departure / arrival. A German
Fax +49 40 – 5075 3937
Red Cross employee will pick you up at the agreed
meeting point.
Hotel
Radisson Blu, Hamburg Airport
Hamburg Airport has parking spaces, toilets and many
Tel. +49 40 – 300 3000
other facilities specially tailored for the needs of passen-
www.radissonblu.com/en/hotel-hamburgairport
gers with restricted mobility.
Conferences / meetings
Baggage service
Airport Business Lounge Tel. +49 40 – 5075 2010
Terminal 2, Level 3
Tel. +49 40 – 5075 2012
loungebooking@ham.airport.de
Airport Conference Center (ACC)
Terminal 2, Level 2
Tel. +49 40 – 5075 3338
Lilienthal Haus
Tel. +49 40 – 5075 2500
16 17
Safety and security regulations for cabin baggage
Cabin baggage
Important notice for passengers: Liquids in cabin
baggage are only permitted in small quantities.
New additional rules were introduced on November
2006 and still apply for all flights originating at airports
in the EU, Norway, Iceland and Switzerland: only limited
quantities of liquids such as drinks, gels, crémes and
pastes may be carried in cabin baggage. These regula-
tions apply for all flights to all destinations, including
the USA.
Rules for quantities of liquids in cabin baggage
• Liquids are only permitted in cabin baggage in
© Michael Penner
individual containers with a maximum capacity of
100 milliliters. Further rules for cabin baggage
No dangerous items or items which may be used to
• The individual containers
injure other persons or endanger the safety of the air-
must be transported in a
craft may be carried in cabin baggage. This includes,
l
resealable transparent
for example: sharp implements such as scissors, nail
plastic bag with a max.
files, knives with a blade length exceeding 6 cm, and
capacity of 1 liter.
fireworks. A detailed list of items prohibited on flights
• Only one plastic bag is al- is available online at www.bundespolizei.de.
max.
lowed per passenger.
100 ml
For further information, see
• The bag must be shown at
y
www.hamburg-airport.de and www.bmi.bund.de
the security checkpoint, se s
how securit
Plea rately at
whether requested or not. e p a t
s kpoin Baggage
chec
Good to know:
Exceptions
A small number of re-
• There are no restrictions on Travel Value and Duty
strictions apply to the
Free items in cabin baggage, provided these items
carrying of liquids in
have been purchased beyond the security checkpoint
checked baggage. Pas-
at an EU airport or on board an aircraft operated by
sengers should there-
an EU airline, and are packed in a secure tamper-
fore do without liquids
evident bag with the purchase receipt clearly visible,
in cabin baggage as far
where they must remain sealed until the end of the
as possible, packing
journey (does not apply for flights to the USA).
liquids in checked bag-
• Medications and special dietary requirements (e. g. gage instead. Detailed
baby food) required during the travel do not need to information is available from the German Federal Avia-
be carried in the plastic bag. These articles must also tion Office at www.lba.de or from your airline.
be presented to security personnel for inspection.
18 19Late night check-in WLAN and App-Services
© Gregor Schläger © Michael Penner
Late night check-in WLAN
A number of airlines allow you to check your baggage Passengers and visitors to Hamburg Airport can surf the
in the evening before your flight. That makes for a internet for free for 24 hours from their laptops, tablets,
relaxed start to your journey the next morning. and smartphones. Pass the time until your flight, check
emails, or book a hotel at your destination – thanks to
The airlines listed below offer this service. Just show
our free WLAN service, this can be done on any mobile
your ticket and photographic ID and you will be issued
device. First, connect to the WLAN network “HAM AIR-
with your boarding pass.
PORT FREE WIFI”. Follow the instructions to register.
Please note that animals can only be checked in on the Happy surfing! Service hotline 0800 – 0629 466
day of the flight.
Passngr – Hamburg Airport’s official app
Please contact your airline for information on the con-
Here you can find current departure and arrival data
ditions and charges that may apply to this service.
along with comprehensive information about the
Airline Evening Departure Terminal airport and the services and offers available. This
time
mobile airport service currently integrates the airports
Condor 6 – 8 p. m. all flights 1 (check-in zone 5)
of Hamburg, Munich, Duesseldorf and Muenster-
Lufthansa 7 – 9 p. m. all flights 2 (check-in zone 7)
Osnabrueck. Other airports will follow. Download it
now from www.passngr.de or in the Apple App Store
or the Google Play Store.
FLIO – the app for international frequent flyers
Hamburg Airport, with all its services, is now represent-
ed in the FLIO app. The app has a comprehensive range
of benefits for users. They can, for example, book lounge
access, reserve parking spaces or cash in exclusive
offers for shops and restaurants. The app is available
free of charge for Android and iOS mobile devices.
20 21Summer 2019: New from Hamburg
Vienna Corendon Airlines:
New: LEVEL NEW: Heraklion/Crete
6 x weekly 2 x weekly
NEW: Izmir
2 x weekly
Austrian:
Vienna
now up to 6 x daily
© pure-life-pictures - stock.adobe.com © PantherMedia.net / lypnyk2
Kalamata Ryanair:
New: Condor NEW: Krakow
1 x weekly 3 x weekly
NEW: Zadar
2 x weekly
Mallorca:
now 3 x daily
© Costa Navarino © PantherMedia.net / Dalibor Brlek
Iberia Olbia:
new evening flight to NEW: Condor
Madrid 2 x weekly
now up to 2 x daily
© PantherMedia.net / Sergey Borisov © PantherMedia.net / kikkerdirk
22 23Flights
Summer to and
2019: Newfrom Hamburg
from Hamburg Summer 2019 *
remarks
Burgas
NEW: SunExpress
1 x weekly
© PantherMedia.net / Enrico Schade
Air France:
You never
dealt with
new evening flight
to Paris
now up to 5 x daily
your bags
© panthermedia.net /Vichaya Kiatying-Angsulee
Varna
so quickly
before.
NEW: Wizzair
2 x weekly
© panthermedia.net / master2
24 *valid until 26 October 2019 25Route map 26 *valid until 26 October 2019 27
Flights to and from Hamburg Summer 2019 *
remarks remarks
Adana (ADA) – Turkey Basel (BSL) – Switzerland
Eurowings – – – – – Sat – from 01 Jun easyJet Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
Turkish Airlines – – – Thu – – – 20 Jun – 05 Sep
Bastia (BIA) – France
Agadir (AGA) – Morocco Eurowings – – Wed – – Sat – Wed 25 Jun – 07 Aug
Condor – Tue – – – – –
Belgrade (BEG) – Serbia
Alicante (ALC) – Spain AirSERBIA Mon – – Thu – Sat – from 20 Jun
Ryanair Mon – Wed – – Sat –
Bergen (BGO) – Norway
Amsterdam (AMS) – Netherlands Widerøe – Tue – Thu – – Sun
Eurowings Mon Tue Wed Thu Fri – Sunup to 2 x daily
KLM Mon Tue Wed Thu Fri Sat Sun5 x daily Birmingham (BHX) – United Kingdom
flybe Mon Tue Wed Thu Fri – Sun
Ankara (ESB) – Turkey
Eurowings – – – – – – Sun
from 02 Jun Bodrum (BJV) – Turkey
Pegasus – – – Thu – – – Eurowings – – – – Fri – – from 31 May
Turkish Airlines – Tue – – – – – 25 Jun – 03 Sep
Bordeaux (BOD) – France
Antalya (AYT) – Turkey easyJet – Tue – Thu – Sat –
Condor Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Corendon AirlinesMon Tue – Thu Fri Sat –Fri from 21 Jun Brussels (BRU) – Belgium
Freebird Airlines Mon – – – Fri – – Brussels Airlines Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
Onur Air Mon – – – Fri – –
Onur Air – Tue Wed Thu – Sat Sun02 Jul – 06 Aug Bucharest (OTP) – Romania
Pegasus Mon Tue – Thu – – SunMon from 10 Jun Blue Air – Tue – – Fri – Sun
SunExpress Mon Tue Wed Thu Fri Sat Sunup to 3 x daily Tarom Mon – Wed – Fri – Sun
Athens (ATH) – Greece Budapest (BUD) – Hungary
Aegean Airlines Mon Tue Wed Thu Fri Sat SunFri from 01 Aug Eurowings Mon Tue Wed Thu Fri Sat Sun
Barcelona (BCN) – Spain Burgas (BOJ) – Bulgaria
Eurowings Mon Tue Wed Thu Fri – Sun Bulgarian Air Ch. – – – – – – Sun until 29 Sep
Ryanair Mon Tue Wed Thu Fri Sat Sun SunExpress – – Wed – – – – 05 Jun - 25 Sept
Vueling Airlines Mon Tue Wed Thu Fri Sat Sun
Cagliari (CAG) – Italy
Bari (BRI) – Italy Eurowings – – – Thu – Sat – Thu 27 Jun – 01 Aug
Eurowings – Tue – – – Sat – 25 Jun – 06 Aug
Catania (CTA) – Italy
Eurowings – Tue – – – Sat –
28 *valid until 26 October 2019 29Flights to and from Hamburg Summer 2019 *
remarks remarks
Cologne / Bonn (CGN) Friedrichshafen (FDH)
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 8 x daily British Airways Mon Tue Wed Thu Fri – Sunup to 2 x daily
Copenhagen (CPH) – Denmark Fuerteventura (FUE) – Spain
SAS Mon Tue Wed Thu Fri Sat Sunup to 5 x daily Condor Mon – – Thu – Sat –
TUIfly – – – – – Sat –
Corfu (CFU) – Greece
Condor – – Wed – – Sat – Gdánsk (GDN) – Poland
Eurowings – – – – – Sat – Wizzair Mon – Wed Thu Fri – SunThu 16 May – 12 Sep
Dalaman (DLM) – Turkey Geneva (GVA) – Switzerland
SunExpress – – – – – Sat – easyJet Mon Tue Wed Thu Fri – Sun
Djerba (DJE) – Tunisia Gothenburg (GOT) – Sweden
Nouvelair Tunisie – Tue – – – – – from 02 Jul Czech Airlines Mon Tue Wed Thu Fri – Sun
Tunisair – – – – Fri – –
Gran Canaria (LPA) – Spain
Dubai (DXB) – United Arab Emirates Condor – – Wed – – – Sun
Emirates Mon Tue Wed Thu Fri Sat Sunup to 2 x daily Norwegian – Tue – Thu – – Sun
Ryanair – – – – – Sat –
Dublin (DUB) – Ireland TUIfly – – – – Fri – –
Aer Lingus Mon Tue Wed Thu Fri Sat Sun
Ryanair Mon Tue Wed Thu Fri Sat Sun Helsinki (HEL) – Finland
Finnair Mon Tue Wed Thu Fri Sat Sun2 x daily
Dubrovnik (DBV) – Croatia
Eurowings – – – – – – Sun Heraklion-Crete (HER) – Greece
Condor Mon – Wed – Fri Sat Sun
Duesseldorf (DUS) Corendon AirlinesMon – – – – Sat –
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 10 x daily Eurowings Mon – – Thu Fri Sat Sun
TUIfly – Tue – Thu – – –
Edinburgh (EDI) – United Kingdom
easyJet Mon – – Thu Fri – Sun Hurghada (HRG) – Egypt
Ryanair – Tue – Thu – Sat Sun Condor Mon – Wed Thu – Sat Sun
Faro (FAO) – Portugal Ibiza (IBZ) – Spain
Eurowings – – Wed – – Sat – Eurowings – – Wed – Fri – Sun
Ryanair Mon – Wed – Fri – –
Istanbul-Sabiha Gökcen (SAW) – Turkey
Frankfurt (FRA) Pegasus Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Lufthansa Mon Tue Wed Thu Fri Sat Sunup to 18 x daily
30 *valid until 26 October 2019 31Flights to and from Hamburg Summer 2019 *
remarks remarks
Istanbul (IST) – Turkey Madeira (FNC) – Portugal
Turkish Airlines Mon Tue Wed Thu Fri Sat Sunup to 5 x daily Condor – – – Thu – – –
Izmir (ADB) – Turkey Madrid (MAD) – Spain
Corendon Airlines – – Wed – – – Sunfrom 02 Jun Iberia Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Eurowings – – – – – Sat – from 01 Jun Ryanair – – Wed – Fri – Sun
SunExpress Mon – – Thu Fri Sat SunFr, Sun from 07 Jun
SunExpress – Tue Wed – – – – from 02 Jul Malaga (AGP) – Spain
Turkish Airlines – – – – Fri – Sun21 Jun – 06 Sep Norwegian – Tue – Thu – Sat –
Ryanair Mon – Wed – Fri – Sun
Kalamata (KLX) – Greece
Condor – – – – Fri – – Malta (MLA) – Malta
Air Malta – – Wed – – – Sunfrom 02 Jun
Kiev (IEV) – Ukraine TUIfly Mon – – – – – – Charter
Wizzair Mon – Wed – Fri – – until 11 Sep
Wizzair Mon Tue – – Fri Sat – from 13 Sep Manchester (MAN) – United Kingdom
easyJet Mon Tue Wed Thu Fri – Sun
Kos (KGS) – Greece Ryanair Mon Tue Wed Thu Fri Sat Sun
Condor – Tue – Thu – – Sun
Eurowings – – – – – Sat – Mannheim (MHG)
TUIfly Mon – Wed – – – – Rhein Neckar Air Mon Tue Wed Thu Fri – – up to 2 x daily
Kraków (KRK) – Poland Marrakesh (RAK) – Morocco
Ryanair – Tue – Thu – Sat – Ryanair – – Wed – – – Sun
Lanzarote (ACE) – Spain Menorca (MAH) – Spain
Condor – Tue – – Fri – – TUIfly – – – Thu – – –
Lisbon (LIS) – Portugal Milan-Bergamo (BGY) – Italy
Ryanair – Tue – Thu – Sat – Ryanair Mon Tue Wed Thu Fri Sat Sun
TAP Air Portugal Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Milan-Malpensa (MXP) – Italy
London-Gatwick (LGW) – United Kingdom Eurowings Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
easyJet Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Monastir (MIR) – Tunisia
London-Heathrow (LHR) – United Kingdom Eurowings – – – Thu – – –
British Airways Mon Tue Wed Thu Fri Sat Sunup to 6 x daily Tunisair – Tue – – – Sat –
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
Munich (MUC)
Luxembourg (LUX) – Luxembourg Eurowings Mon Tue Wed Thu Fri Sat Sunup to 5 x daily
Luxair Mon Tue Wed Thu Fri – Sunup to 2 x daily Lufthansa Mon Tue Wed Thu Fri Sat Sunup to 18 x daily
32 *valid until 26 October 2019 33Flights to and from Hamburg Summer 2019 *
remarks remarks
Nantes (NTE) – France Reykjavik (KEF) – Iceland
HOP! Air France Mon Tue Wed Thu Fri Sat Sun Eurowings – – – Thu – – Sun20 Jun - 12 Sep
Icelandair – Tue – Thu Fri – Sun
up to 2 x daily
Naples (NAP) – Italy Icelandair Mon – Wed – – Sat – from 03 Jun
Eurowings – Tue – Thu – Sat Sun
Rhodos (RHO) – Greece
Nice (NCE) – France Condor – Tue – Thu – – Sun
easyJet Mon – – Thu – Sat – Eurowings – Tue – – – Sat –
easyJet – – Wed – Fri – Sun25 Jun – 01 Sep TUIfly – – Wed – – – –
Eurowings Mon – Wed – Fri – Sun
Riga (RIX) – Latvia
Nuremberg (NUE) Air Baltic Mon Tue Wed Thu Fri Sat Sunup to 2 x daily
Eurowings Mon Tue Wed Thu Fri – Sunup to 4 x daily
Rijeka (RJK) – Croatia
Olbia (OLB) – Italy Eurowings – – Wed – – – Sun
Condor – – Wed – – Sat –
Eurowings – – Wed – Fri – Sun Rome (FCO) – Italy
Eurowings Mon – Wed Thu Fri – Sun
Oslo (OSL) – Norway
Norwegian Mon Tue Wed Thu Fri – Sunup to 2 x daily Saarbruecken (SCN)
SAS Mon Tue Wed Thu Fri – Sun Luxair Mon Tue Wed Thu Fri – Sunup to 2 x daily
Palma de Mallorca (PMI) – Spain Salzburg (SZG) – Austria
Condor Mon Tue Wed Thu Fri Sat Sunup to 3 x daily Eurowings Mon Tue Wed Thu Fri Sat Sun
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 5 x daily
Ryanair Mon Tue Wed Thu Fri Sat Sun3 x daily Seville (SVQ) – Spain
Ryanair – Tue – – – Sat –
Paris (CDG) – France
Air France Mon Tue Wed Thu Fri Sat Sunup to 5 x daily Skopje (SKP) – North Macedonia
Eurowings Mon Tue Wed Thu Fri – Sunup to 2 x daily Wizzair – – Wed – – – Sun until 30 Jun
Wizzair – Tue – Thu – Sat –from 02 Jul
Porto (OPO) – Portugal
Ryanair – Tue – Thu – Sat – Sofia (SOF) – Bulgaria
Ryanair – Tue – – – Sat –
Prague (PRG) – Czech Republic
Czech Airlines Mon Tue Wed Thu Fri Sat – Split (SPU) – Croatia
Eurowings Mon Tue – Thu – Sat Sun
Pristina (PRN) – Kosovo
Eurowings – – – – – Sat – St Petersburg (LED) – Russia
Aeroflot Mon Tue Wed Thu Fri Sat Sun
34 *valid until 26 October 2019 35Flights to and from Hamburg Summer 2019 *
remarks remarks
Stuttgart Vienna (VIE) – Austria
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 13 x daily Austrian Airlines Mon Tue Wed Thu Fri Sat Sunup to 6 x daily
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
Tehran (IKA) – Iran Level Mon Tue Wed Thu Fri – Sun
Iran Air Mon – – – Fri – –
Qeshm Air – – – – Fri – – Zadar (ZAD) – Croatia
Eurowings – – – Thu – Sat – Thu 27 Jun – 07 Aug
Tenerife (TFS) – Spain Ryanair Mon – – – Fri – –
Condor Mon – Wed – Fri – –
Norwegian – – – Thu – – Sun Zakynthos (ZTH) – Greece
TUIfly – – – – – – Sun Condor – – – – – – Sun
Thessaloniki (SKG) – Greece Zurich (ZRH) – Switzerland
Eurowings – Tue – Thu – Sat – Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
Ryanair – Tue – Thu – Sat – Swiss Mon Tue Wed Thu Fri Sat Sunup to 6 x daily
Tunis (TUN) – Tunisia
Eurowings – – – – – – Sun
from 02 Jun
Valencia (VLC) – Spain
Ryanair – Tue – – – Sat –
Varna (VAR) – Bulgaria
Bulgarian Air Ch. Mon – – – – Sat – until 22 Sep
SunExpress – Tue – Thu – – Sununtil 29 Sep
Wizzair – Tue – – – Sat – from 02 Jul
Venice-Treviso (TSF) – Italy
Ryanair – Tue – Thu – – Sun
Venice (VCE) – Italy
easyJet Mon – Wed – Fri – Sun
Eurowings Mon – – – Fri Sat Sun
Verona (VRN) – Italy
Ryanair Mon – – – Fri – –
Warsaw (WAW) – Poland
LOT Mon Tue Wed Thu Fri Sat Sunup to 3 x daily
36 *valid until 26 October 2019 37Airlines
Code Airline Terminal Handling agent Tel. Code Airline Terminal Handling agent Tel.
A3 Aegean Airlines 2 AHS Hamburg +49 69 – 238 5630 BA / EZ Sun Air 2 Menzies +49 421 – 557 5728
EI Aer Lingus 2 Global-GSRM 01805 – 133 209 SR Sundair 2 HAS +49 30 – 5367 6791
SU Aeroflot 1 AHS Hamburg 0800 – 000 1151 XQ / XG SunExpress 1 AHS Hamburg 0180 – 595 9590
BT airBaltic 1 AHS Hamburg +371 6 – 722 9696 LX Swiss 2 Lufthansa +49 69 – 8679 8000
UX Air Europa 1 AHS Hamburg +49 69 – 1338 4540 7E Sylt Air 2 Sylt Air +49 4651 – 1211
AF Air France 1 AHS Hamburg +49 69 – 2999 3772 TWI Tailwind Airlines 1 AHS Hamburg +90 212 465 3737
KM Air Malta 1 AHS Hamburg 0180 – 620 3040 TP TAP Air Portugal 2 AHS Hamburg 0180 – 600 0341
JU Air Serbia 1 AHS Hamburg +49 69 – 20 756 RO Tarom 2 AHS Hamburg +49 69 – 295 270
OS Austrian Airlines 2 AHS Hamburg +49 69 – 5060 0598 X3 TUIfly 1 AHS Hamburg 0180 – 600 0120
0B Blue Air 2 HAS +49 69 – 2097 7652 TU Tunisair 2 AHS Hamburg +49 69 – 2710 0110
BA British Airways 2 Menzies +49 421 – 557 5758 TK Turkish Airlines 1 AHS Hamburg +49 69 – 8679 9849
SN brussels airlines 2 AHS Hamburg +49 30 – 5679 5375 VY Vueling 2 Global-GSRM 0180 – 666 1166
BUC Bulgarian Air Charter 1 AHS Hamburg +49 30 – 8848 7819 WF Widerøe 1 AHS Hamburg +47 41 – 706 464
DE Condor 1 AHS Hamburg 0180 – 676 7767 W6 Wizzair 2 HAS 0900 – 1904 0441
XC / XR Corendon 1 AHS Hamburg +90 242–330 3440
OK Czech Airlines 1 AHS Hamburg +49 69 – 204 575 285
LH Lufthansa 2 Lufthansa +49 69 – 8679 9799 The handling agent takes care of check-in, boarding and lost
EZS / & found on behalf of the airline.
easyJet 1 AHS Hamburg 0180 – 606 0606
EZY
EK Emirates 1 AHS Hamburg +49 69 – 945 192 000
EW Eurowings 1 AHS Hamburg 0180 – 632 0320
AY Finnair 1 AHS Hamburg +49 69 – 6640 5033
BE flybe 1 AHS Hamburg +44 139 226 8510
FHY Freebird 1 AHS Hamburg +90 212 – 663 7777
A5 HOP! Air France 1 AHS Hamburg ++49 69 – 2999 3772
IB Iberia 2 Global-GSRM +49 1805 – 442 900
FI Icelandair 1 AHS Hamburg +49 69 – 299 978
IR Iran Air 1 AHS Hamburg +49 69 – 2560 0613
KL KLM 1 AHS Hamburg +49 69 – 2999 3770
VK Level 2 Global-GSRM +900 – 116 0500
LO LOT 2 AHS Hamburg +49 69 – 2400 1020
LG Luxair 2 AHS Hamburg +35 224 561
DY / D8 Norwegian 1 AHS Hamburg +49 322 2109 3498
BJ Nouvelair 1 AHS Hamburg +49 40 – 5075 3672
8Q Onur Air 1 AHS Hamburg +90 212 – 468 6687
PC Pegasus 1 AHS Hamburg 01805 – 333 737
QB Qeshm Air 1 AHS Hamburg +49 40 – 5075 2493
MHV Rhein-Neckar Air 2 HAS +49 621 – 324 8580
FR Ryanair 2 AHS Hamburg 0180 – 556 6200
SK SAS 2 AHS Hamburg 0180 – 611 7002
38 39Shopping and services in the terminals
Modern waiting areas
The modern design of
the gate areas are full of
typical Hamburg flair
with regional accents.
And there are new ser-
vices and added comfort
to cater for all sorts of
passenger needs. There
are alternating quiet
zones and technically
well-equipped business
zones, and bistro tables
© Peter Meier Photography © Gregor Schlaeger
serve as communicative
Shopping made easy meeting points. There are numerous additional power
Seven days a week, passengers and visitors can find sockets and USB ports for passengers to charge note-
inspiration in the many and varied shops at Hamburg books, tablets, or mobile telephones.
Airport. From a small souvenir or a fashion magazine
to expensive jewellery and pens, the mix of segments
at the Hamburg Airport caters for almost every possi-
ble wish.
Travel agencies at the
Airport
With a huge choice of
travel agency counters,
Hamburg Airport leads
northern Germany’s
travel market. The trav-
el agencies and
last-minute shops offer
their comprehensive
© Michael Penner
range of services in Ter-
minal 1. Here, the cus- Diverse restaurants
tomer can choose be- Lean back and enjoy a glass of latte macchiato or yield to the
© Michael Penner
tween affordable temptation of a wide range of mouthwatering cuisine — for
last-minute trips, ocean cruises, city trips, winter and example fresh, hand-rolled sushi, juicy steaks and delicacies
summer breaks, and even short-notice holiday home res- from the natural bakery. The numerous restaurants, snack bars
ervations. The competent travel experts at Hamburg Air- and cafés in the terminals, the Plaza and on the Pier look
port are there for you 365 days a year. forward to seeing you! Passengers and visitors are equally
welcome guests at Hamburg Airport.
40 41Shopping and services in the terminals 42 43
Shopping and services in the terminals 44 45
Shopping and services in the terminals 46 47
Publication details Flughafen Hamburg GmbH Communication & Service Flughafenstraße 1– 3 22335 Hamburg www.hamburg-airport.de Cover photo & photo backside: Daniel Hofer Printing: Bartels Druck GmbH Issued: March 2019 48
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