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My Airport
Destinations, Information and Service
With
d
all Flights an
Destinati o ns
Summer
2020
1
Summer 2020
Contents
Download
our app now
and save!
© Daniel Hofer
Getting to and from the airport 4
Parking at the airport 10
Airport services 14
Security regulations (cabin baggage) 18
Check-in20
WLAN and App-Services 21
New from Hamburg 22
Route map 26
Flights to and from Hamburg 28
Airlines38
Shopping and services in the terminals 40
Publication details 48
2 3
Available for iOS + Android www.passngr.de
Getting to and from the airp ort
Line 392
Teufelsbrück – U / S Ohlsdorf
Line 606 (night bus, only Sun / Mon – Thu / Fri)
U Langenhorn-Markt – U Ochsenzoll and
Hauptbahnhof – Rathausmarkt
Additional bus services from Lufthansa Basis bus stop
© Michael Penner
Line 23
U Niendorf Markt – U Billstedt
Line 28
U Alsterdorf – U Wandsbek Markt
By S1 metro rail (Hamburg transport system HVV)
Line S1 of the S-Bahn metro rail network will bring you Line 34 (express bus, € 2.10 surcharge)
from Hamburg’s central Hauptbahnhof railway station di- U Klosterstern – Rathausmarkt – Hauptbahnhof –
rect to Hamburg Airport in just 25 min. The service starts Wilhelmsburg – Kirchdorf (Süd)
at 4 a. m. each day, and between 6 a. m. and 11 p.m. it op-
Line 114
erates every 10 min., with services every 20 min. outside of
U Lattenkamp – U Klosterstern
these times. Please be sure to board the front half of the
train: the front and rear halves are decoupled at Ohlsdorf
Regional bus lines
station. The front three carriages continue to the airport,
while the rear carriages go on to Poppenbüttel. KIELIUS – the airport-bus
S-Bahn Hamburg GmbH Kiel / Rendsburg – Neumünster – Hamburg Airport
Tel. +49 40 – 3918 4385 · www.s-bahn-hamburg.de Taxi service to bus stop, airport ticket for Schleswig
and Flensburg. Up to 19 journeys per day in each direc-
Fares (as of: January 2020)
tion plus a direct service for Color Line and Stena Line
Adult: € 3.40
passengers travelling between the Norwegenkai /
Children (6 – 14 years): € 1.30
Schwedenkai ferry terminals and Hamburg.
9 a.m. off-peak day ticket: € 6.60
Autokraft GmbH, Kiel
9 a.m. off-peak group day ticket (5 people): € 12.40
Tel. +49 431 – 666 222 · www.kielius.de
By bus (as of: January 2020)
Interregional bus lines
Hamburg transport system HVV
Tel. +49 40 – 19 449, www.hvv.de FlixBus
The coach operator Flixbus brings passengers from
Bus stop in front of the terminals
diverse cities in Germany and Denmark direct to the
Line 274 (only on Friday and Saturday nights and nights airport. Tickets on routes to and from Kiel, Hanover and
before bank holidays) Bremen in Germany or Aarhus and Kolding in Denmark,
U / S Ohlsdorf for example, can be booked online at www.flixbus.de,
in the mobile app or at your travel agent.
Line 292
Bus stop B in front of Terminal 1
U Langenhorn Markt – U Ochsenzoll and
Lufthansa Base – U Lattenkamp
4 5
Getting to and from the airp ort
Neumünster/ Kiel/ Flensburg
RE7 / RE 70 / RB71
Neumünster
Schnellbahn-/ Regionalverkehr
Dauenhof
Boostedt
Großenaspe Rapid Transit /Regional Rail
Wiemersdorf
Bad Bramstedt
Bad Bramstedt Kurhaus
Lentföhrden
hvv.de
Nützen Neumünster
dodenhof RB82
Holstentherme Rickling
Information • Fahrpläne | Timetables • Service
RE7 / RE 70 / RB 71
Kaltenkirchen Wahlstedt
Horst (Holst) Kaltenkirchen Süd
040/19 449 Fahrenkrug Lübeck
RB
Alveslohe Henstedt-Ulzburg Bad Segeberg RE8 / RE 80
82
Ulzburg Süd Altengörs
Reinfeld (Holst)
Langeln Meeschensee Wakendorf
Lübeck
Tanneneck Haslohfurth Fresenburg RE 83
Barmstedt Quickborner Straße
Ellerau Bad Oldesloe
Friedrichsgabe Kupfermühle RB 81/ RB 82 Ratzeburg
Barmstedt Moorbekhalle Ohlstedt Bargteheide
(Schulzentrum Nord)
Brunnenstraße Quickborn
Norderstedt Mitte Poppenbüttel Hoisbüttel Gartenholz
rf
ck
Voßloch Quickborn Süd
do
be
hm g
Richtweg Ahrensburg
r
ns
t bu
Ki len
Garstedt Wellingsbüttel Buckhorn
ha
Os ens
a
ut
Bokholt
oß
Hasloh
ek
Ochsenzoll
r
Ah
Sc
Gr
Kiwittsmoor Volksdorf
Sparrieshoop Hoheneichen
Langenhorn Nord
rg mp
Bönningstedt Niendorf Nord Langenhorn Markt Meiendorfer Weg
Langenmoor
t
a
es
ns enk
W
Fuhlsbüttel Nord Berne
RE8 / RE 80 / RB81
h
Schippelsweg Kornweg
Ah Buc
bu
RE6 / RB61 / RB 71
Elmshorn Burgwedel Fuhlsbüttel (Klein Borstel)
Oldenfelde
Itzehoe/Westerland (Sylt)
re
Joachim-Mähl-Straße Klein Borstel
Hamburg
Airport Ohlsdorf Farmsen
Tornesch Schnelsen Mölln (Lauenb)
Niendorf Markt (Flughafen)
Rahlstedt
Rübenkamp Trabrennbahn
Prisdorf Sengelmannstraße (City Nord)
Hörgensweg Hagendeel (City Nord) Wandsbek-
RE5 Pinneberg Gartenstadt
Alsterdorf Alte Wöhr
Cuxhaven Hagenbecks Tierpark (Stadtpark)
Thesdorf Eidelstedt Alter
Zentrum Lattenkamp Habichtstraße Tonndorf
Otterndorf Halstenbek Lutterothstraße (Sporthalle) Teichweg
ße
Hudtwalckerstraße
a
Krupunder
str
Straßburger
aß d-
pa g
Cadenberge
Hamburg AB
dt we
Osterstraße
str lan
)
ich
e
rk
Straße
rg
ar
r
Elbgaustraße Kellinghusen-
Sie
Bo
ta
Sa
(S
Wingst Emilienstraße straße Barmbek
RE Wandsbek Wandsbek
6/ Eidelstedt Eppendorfer Friedrichs- Markt
Hemmoor RE
Stellingen Baum Dehnhaide berg
1
7 Christuskirche
B8
RE5
/R Arenen Klosterstern
Hamburg AB
/R
E7
Langenfelde Hoheluft- Hamburger Straße
0
Wandsbeker
E8
0 brücke Alster
/R Chaussee
/R
B6 Diebsteich Mundsburg
8
1/ Hallerstraße
RE
RB Schlump Dammtor Uhlandstraße
Hechthausen 71 Holstenstraße (Messe / CCH) Ritterstraße
rg
Wartenau Hasselbrook
be
Himmelpforten Lübecker Straße
hn
lee
ns
Landwehr
ba
RE7 / RE70 / RB61
Al
an
ße
Lohmühlenstraße
e
us
nn
Sternschanze
RE 83
er
aß
an ok
n
m
en
f
ka e
tra
m e
or
Ha
he
s
rth
Ha raß
Re
Messehallen
el
str
ro
e
Hammah
Ot rte k
dt
ss
(Messe)
el
ns
rc r
Berliner
p
lld
Stephansplatz
e
Ki me
Ho ken
hm n)
Ba arsc
m
es
Ot feld
m
fu
rb
he
Ri
er
ed
en
te
st
rG b
ke
n
Altona
Sü
üm
he tt
uh
(Oper/CCH)
ein
u) se
Tor
rg
rn
Ise
a
lls
W
gi
er
isc lo
Gänsemarkt
en
RE6 / RB 71 Feldstraße
Bu
Ho
Ba n
ch
Ra
Le
Bi
M
M
St
an F
(im te
Bl
hr
(Oper)
(B ein
(Heiligengeistfeld)
Nord
ot
Kl
Stade St. Pauli Jungfernstieg Haupt-
Bremerhaven Stadthaus-
RB33 brücke bahnhof Rothenburgsort
RE
Agathenburg 5 Tiefstack
Central
Sellstedt Mönckebergstraße Station Billwerder-
ße
hn
n
tra
ba
Dollern Moorfleet
ke
Wehdel Süd
er
gs
üc
Rathaus Meßberg Steinstraße
ep
ni
Hammerbrook Mittlerer Landweg
br
Geestenseth
)
ll
Kö
ie
Re
wa
on
gs
(City Süd)
m
Horneburg RE
um
un
kt
Frelsdorf
ar
RB
ilh
Elbbrücken Allermöhe
ar
1
nd
33
ph
Ba
sm
lb
Heinschenwalde
La
(E
ng
ar e-
rsi y
Veddel
r
Nettelnburg
t
RE3
k
ive Cit
tie
tä
Oerel
querse
be
di
le
Neukloster RE 4 / RE 5 (BallinStadt)
rf
k
Un fen
Rö
üh
n
be
lto
ze
Bremervörde RB31 / RB41 Bergedorf
Üb
m
Wilhelmsburg
Ha
n
in
oh
ar
se
Au
Re
RB33 RE5 RE5
hw
W
üs
Hesedorf Harburg
M
Sc
Schwerin/Rostock
Meckelfeld
e
RE1 RE1 RE1
ud
Hittfeld
Br holz
Ba pe
Ha dt
en
d
3
n
th urg
Ap el
Maschen Büchen
3
Ru efel
se
eh
s
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ste
s
RB
ab
Lauenburg (Elbe)
ek
ld
1
au
t-A
en
Ra arb
n
B4
xt
hw
fe
Stelle
rs
rg
hb
Klecken
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gr
f
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Bu
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sto
Ku
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sc
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4
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RE
)
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RE4 / RB41
r ver
W
rg
wi
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(Lu
83
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et rg
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RE
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sto E
u
hl f
RE
Ne
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Da dor
Da ker
Ne
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Hi ade
ow
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Lüneburg
ru
3
RB st en
se
Le e
/R
en
db
Ba f
ac
rd
n
d
O nn
z
t
d
in
Suerhop RE 83/ RB31/ RB 32
ve
its
B3
eid olz
tz
Ba
en
k
Ra
l
(N Bu e
t
W
ße
8
32
üc
d
z
R )
1
B3
e
W
öt
te
dh h
e
r
Nur zeitweilig / limited services Haltestellen Barrierefreier Zugang zu
or ch
Holm-Seppensen
nb
he
r
s
Sp
RE3 / RB31
To
Schnellbahn-/Regionalverkehr den Schnellbahnen RB 32
Sc
ue
Bremen Büsenbachtal
La
Rapid Transit/Regional Rail Stations Infos zum barrierefreien Bienenbüttel
eg k
hn ec
RE4 / RB41
RE3
Zugang zu den Regionalbahnen
a
RE RegionalExpress-Linien halten nicht HVV-Tarif nur für Zeitkarten Handeloh
Sc ndi
HVV season tickets only unter Tel. 040-19 449. Bad Bevensen Wieren
um
m rg
an jedem Bahnhof.
RB38
lte
üm bu
Wintermoor
e)
Uelzen
So
ttr
Not all regional trains stop at all stations. Grenze von Hamburg AB Barrier free access to the
( W ten
So
switchh Punkte Hamburg AB Boundary rapid transit trains RE2 / RE 20
Schneverdingen
)
e)
RE 20/ RB47
Ro
en
Information on barrier free RB37 / RB 47 Magdeburg
tz
de
nicht im HVV
elz rf
)
Fernbahnhof
elz
en
Ör
r. U do
access to the regional trains Wolterdingen (Han) RE20
ve
RE 2 / RE 3
outside HVV network
e
(U
Main Line Station
r(
öf
(K der
hö
on tel 040-19 449.
ste
Bad
rf
kh
Umstiegshaltestelle Parken und Reisen Soltau Nord
el
sto
e
un
oc
St
Soltau (Han) Bodenteich
ss
Interchange Station park and ride
Eb
Suderburg
Br
M
Vi
Bremen
RB37 RB37 RB37 Braunschweig
Hannover RE 2 / RE 3
Stand: 15.12.2019 © HVV Hannover/Göttingen RB47
RB38
December 2019
hvv_s_regio_Plan_A4_4c_12.2019.indd 1 02.10.19 17:43
HVV app HVV sales point at the airport:
With the HVV app for iOS and Android, Hamburg Welcome Center, Airport Plaza,
you can get timetable and connection information Arrivals Level, open daily 6:30 a.m. – 11:00 p. m.
in real time when you are out and about and even
purchase tickets for immediate use. www.hvv.de/app
There is a 3 % discount for tickets purchased using the
app, in the online shop at hvv.de, or the HVV Card.
Weekly, monthly and season subscription tickets and
the Hamburg-CARD are not eligible for discount.
6 7
Getting to and from the airp ort
Europcar
Tel. +49 40 – 500 2170, www.europcar.de
Hertz
Tel. +49 40 – 5935 1367, www.hertz.de
Sixt rent a car / ADAC
Tel. 01806 – 25 25 25 (€ 0.20 per call from German land-
lines, mobile max. € 0.60 per call),
www.sixt.de
UFODRIVE
www.ufodrive
© Peter Meier Photography
By taxi Shuttle services
Taxi ranks are located directly in front of Terminals 1
T&M Limousinen Service
and 2 on the Arrivals Level.
Exclusive chauffeur service for northern Germany
Journey time to the city center is approximately
Tel. +49 40 – 5001 820,
30 minutes and the fare is around € 33.
Fax +49 40 – 5001 8222
If you are travelling to or from somewhere outside
info@limousinenservice.de, www.limousinenservice.de
Hamburg, you can agree a fixed price from / to Ham-
burg Airport.
On Tour Shuttle Service
North Frisia, Schleswig – Flensburg,
Car hire
Denmark
Booking counters: Terminal 2, Arrivals Level Tel. +49 4841 – 871 871, Fax +49 4841 – 3174
info@ontourshuttle.de, www.ontourshuttle.de
Avis
Tel. 01806 – 55 77 55 (€ 0.20 per call from German land-
Airport-Service
lines, mobile max. € 0.60 per call),
Hamburg, Kiel and northern Schleswig-Holstein
www.avis.de
Tel. +49 431 – 544 545, Fax +49 431 – 544 266
Hotline: +49 171 – 5333 250, www.airportservice-kiel.de
Buchbinder Rent-a-Car / Global Drive Rent-a-Car
Tel. 0800 – 2828 2424, www.buchbinder.de
Hamburg Shuttle
Greater Hamburg area, all cruise ports, Lübeck,
Budget
Bremen and Hanover
Tel. 01806 – 21 77 11 (€ 0.20 per call from German land-
Tel. +49 40 – 3073 8071
lines, mobile max. € 0.60 per call), www.budget.de
Tel. bookings: Mon – Fri: 7 a. m. – 6 p. m.
Handled by Avis
Enterprise rent-a-car
Tel. +49 40 – 5131 6170, www.enterprise.de
8 9
Parking at the airport
Ideal parking at Hamburg Airport Basic parking rates (in €)
More than 12,000 parking spaces at Hamburg Airport Car Park (P) P1 P1 P2 P4 P4 P5 P 8 + 9* GAT
ensure that parking is a relaxed and comfortable expe- Car
Park Level EO E1 – E5 EO E1 + 2
rience. It doesn’t matter whether you are only here for
max.
20 min. 2,– 2,– 2,– 2,– 2,– 2,– 2,– 2,–
a short time or want to park your vehicle for the duration
max.
40 min. 4,– 4,– 4,– 4,– 4,– 4,– 4,– 4,–
of your travels, our digital displays will guide you to
max.
60 min. 6,– 5,– 6,– 7,– 6,– 6,– 5,– 5,–
available spaces. The multistorey car parks at the termi-
nals are ideal for those bringing people to the airport or per
additional 30 min 3,– 2,50 3,– 3,– 3,– 3,– 2,50 2,50
picking people up. And there are tailored products on max.
daily rate 27,– 25,– 28,– 32,– 29,– 32,– 22,– 22,–
offer for people who regularly park at the airport. per
additional da 27,– 25,– 28,– 32,– 29,– 32,– 22,– 22,–
weekly
rate 89,– 89,– 100,– 160,– 160,– 160,– 70,– 70,–
Parking fees 2 weekly
rate 109,– 109,– 120,– 210,– 210,– 210,– 85,– 85,–
For information on our fees for one or more weeks,
3 weekly
rate 129,– 129,– 140,– 260,– 260,– 260,– 100,– 100,–
check the Parking & Arrival section of our website at
* incl. shuttle bus to terminals every 20 minutes
www.hamburg-airport.de. There is also an online
calculator that will work out exactly what parking for Short-term parking for people meeting and dropping off
your travel dates will cost. At peak travel times our passengers
parking spaces are heavily booked. We recommend Short-term parking spaces with ticket machines immediately in
that you reserve a parking space ahead of your journey front of the terminals. Max. parking period is 1 hour. You can pay
online at www.hamburg-airport.de. in cash, with an EC / credit card or using an app. (WePark, traviPay)
In front of T1 / T2, Departures Level
Lufthansa Technik up to 20 minutes € 3.00
AP-MA-30.09.2019
horst&wicke design · sis|sign information systems
Lufthansa-Basis
up to 40 minutes € 6.00
8-9
up to 60 minutes € 8.00
Geschäftsfliegerzentrum
General aviation terminal
(GAT)
horstwicke.de · s-i-s.de
Weg
F E D C B A
b
eim
Luftfrachtzentrum Terminal Airport Terminal
2 1
Jäge
Hamburg Airport Plaza
Cargo Center
r
A
ls
te
rk
ru
gc
ha
Röntgen-
us
straße Zeppelinstr.
se
e
Hamburg
Airport
City Hotel
Flug
hafe
Taxi
nstr.
S-Bahn · Trains (S1)
A7, Ring 3
Bushaltestelle · Bus stop Polizei · Police 20 Meter 100 200
Holiday-Shuttle P 8-9 – Terminals Bundespolizei / Polizei / Zoll
Federal Police / Police / Customs
Valet-Parken · Valet parking Flughafenmodellschau · Airport in miniature
Mietwagen-Parkhaus · Car rental parking Reisebusse · Coaches Terminal-Parken · Terminal car parking Abflug: Ebene 1 · Departures: level 1
eCar-Ladestationen (P4, Ebene 0) Ridesharing Carsharing Bikesharing Holiday-Parken · Holiday car parking Ankunft: Ebene 0 · Arrivals: level 0
eCar charging points (P4, Level 0)
10 11
Parking at the airport
Frequent flyers and business customers
Ease and convenience when you park, cost control and
simple billing of parking fees – we make this combina-
tion work. Join our parking contract system and save
time and money.
Further information is available in the Business parking
section of our website at www.hamburg-airport.de.
© Michael Penner
Parking at the airport
Parking Guidance System
Hamburg Airport has a total of around 12,000 parking
spaces. A parking guidance system tells you about
available spaces close to the terminals and at the
holiday parking area on “Weg beim Jaeger” as you
approach the airport.
Well-informed in advance
Ideal parking.
Information on availability of parking spaces can be
found online at www.hamburg-airport.de.
Right there.
Valet parking
For passengers in a real hurry: hand over the keys to
Because your
your vehicle and we will park it for you close to the
terminals. For more information visit the Business
time counnts.
parking section of our website at
www.hamburg-airport.de.
Affordable and convenient parking: online parking
space reservation
Take advantage of Hamburg Airport’s online parking You will find our parking products for fre-
space reservation and let your holiday start when you quent flyers and business customers in the
reach the airport. Payment is easy with EC or credit Business parking section of our website at
card. www.hamburg-airport.de.
12 13
Airport Services
Hamburg Welcome Center Airport Chapel
The Hamburg Welcome Center offers a range of services Terminal 1, Level 2
to make your stay at the airport and in Hamburg more Open daily 6 a. m. – 10 p. m.
pleasant. Whether you are travelling on business, going Airport chaplain
on holiday or just visiting the airport — you are in the Tel. +49 179 – 1068 295
right place here. This service is also available for arriving
passengers in the baggage reclaim area, opposite bag- Airport in Miniature model show / airport tours
gage carousel 7. Take a tour to get an impressive look behind the
scenes at Hamburg Airport.
Opening hours in the publicly accessible area
Daily 6:30 a. m. – 11:00 p. m. Airport in Miniature model show
Tel. +49 40 – 507 50, Airport Plaza, Arrivals Level An entertaining animated presentation about the site
and flight operations, using a 1:500 scale model with
Information aircraft models taking off and landing. Presentations
• Tourist information are held daily at 10:00 a. m. and 1:30 p. m.
• Hotel reservations Duration: 50 minutes.
• Fax and photocopying
• Key and document depository Tours
• Lost & found A tour of the apron brings you shoulder-to-shoulder
• Sale of entry vouchers for the with the giants of the skies and you watch the hustle
Airport Lounge and bustle on the apron from up close. A visit to the
• Showers airport fire station can be booked as an extra.
Tours daily.
Tickets Duration: approx. 90 minutes,
• Events incl. fire station 120 minutes.
• Hamburg CARD
• Bus tickets to Kiel via Neumünster (KIELIUS). Note: prior registration is essential, and official ID or a
• HVV tickets (HVV = Hamburg public transport system) passport is essential.
• City- and harbour tours
• Hamburg City Pass and admission tickets Prices along with variations to programme / schedule
for Hamburg’s tourist attractions are available online at www.hamburg-airport.de/de/
• Niedersachsen ticket erlebnis_flughafen.php
Contacting visitor services
Tel. +49 40 – 5075 2644
Email: modellschau@ham.airport.de
Access: Terminal 1, Level 2 (see map on page 11).
14 15
Airport Services
Bundespolizei (“Federal Police”) Lounges
Tel. +49 40 – 500 270
Airport Lounge
Airport Plaza, Level 3
Conferences / meetings
loungebooking@ham.airport.de
Airport Business Lounge
Terminal 2, Level 3 Lufthansa Lounge
loungebooking@ham.airport.de Terminal 2, Gallery Level
Airport Conference Center (ACC) Emirates Lounge
Terminal 2, Level 2 Airport Plaza, Gallery Level
Tel. +49 40 – 5075 3338
Passengers with restricted mobility
Lilienthal Haus When making your reservation, please indicate the level
Tel. +49 40 – 5075 2500 of assistance you will need during your journey. The air-
line will notify the mobility service of your needs at
Customs least 48 hours before departure / arrival. A German
Tel. +49 40 – 5075 2438 Red Cross employee will pick you up at the agreed
meeting point.
Drinking water dispensers
Passengers can refill their own drink bottles with fresh Hamburg Airport has parking spaces, toilets and many
drinking water here. The dispensers are located in the se- other facilities specially tailored for the needs of passen-
curity-controlled area in the northern and southern sec- gers with restricted mobility.
tions of the Passenger Pier, at Baggage Reclaim, and in
the waiting area for gates C09 – C14. Baggage service
Tel. +49 40 – 5075 2010
First Aid DRK (German Red Cross)
German Red Cross mediservice Pharmacy
Terminal 2, Departures Level Airport Plaza, Arrivals Level
Tel. +49 40 – 5075 3353 Tel. +49 40 – 5004 9336
Hotel Police
Radisson Blu, Hamburg Airport Tel. +49 40 – 5075 3456 or +49 40 – 428 653 460
Tel. +49 40 – 300 3000
www.radissonblu.com/en/hotel-hamburgairport Porters
You may request a porter directly at the Porter Call
Left luggage Points or at the information counters, or by contacting
Terminal 2, Departures Level the service on:
Daily 4:30 a. m. to 11:00 p. m. Tel. +49 40 – 5075 2010
Tel. +49 40 – 5075 3983 Fax +49 40 – 5075 3937
16 17
Safety and security regulations for cabin baggage
Cabin baggage
Important notice for passengers: Liquids in cabin
baggage are only permitted in small quantities.
New additional rules were introduced on November
2006 and still apply for all flights originating at airports
in the EU, Norway, Iceland and Switzerland: only limited
quantities of liquids such as drinks, gels, crémes and
pastes may be carried in cabin baggage. These regula-
tions apply for all flights to all destinations.
Rules for quantities of liquids in cabin baggage
• Liquids are only permitted in cabin baggage in
individual containers with a maximum capacity of
© Michael Penner
100 milliliters.
Further rules for cabin baggage
• The individual containers
No dangerous items or items which may be used to
must be transported in a
l injure other persons or endanger the safety of the air-
resealable transparent
craft may be carried in cabin baggage. This includes,
plastic bag with a max.
for example: sharp implements such as scissors, nail
capacity of 1 liter.
files, knives with a blade length exceeding 6 cm, and
• Only one plastic bag is al- fireworks. A detailed list of items prohibited on flights
max.
lowed per passenger. is available online at www.bundespolizei.de.
100 ml
• The bag must be shown at
y
For further information, see
the security checkpoint, se s
how securit
Plea rately at www.hamburg-airport.de and www.bmi.bund.de
whether requested or not. sepa kpoint
chec
Baggage
Exceptions
Good to know:
• There are no restrictions on Travel Value and Duty
A small number of re-
Free items in cabin baggage, provided these items
strictions apply to the
have been purchased beyond the security checkpoint
carrying of liquids in
at an EU airport or on board an aircraft operated by
checked baggage. Pas-
an EU airline, and are packed in a secure tamper-
sengers should there-
evident bag with the purchase receipt clearly visible,
fore do without liquids
where they must remain sealed until the end of the
in cabin baggage as far
journey.
as possible, packing
• Medications and special dietary requirements (e. g. liquids in checked bag-
baby food) required during the travel do not need to gage instead. Detailed
be carried in the plastic bag. These articles must also information is available from the German Federal Avia-
be presented to security personnel for inspection. tion Office at www.lba.de or from your airline.
18 19Check-in WLAN and App-Services
Early check-in Self bag drop is currently available to passengers of the
A number of airlines allow you to check your baggage following airlines at Hamburg Airport:
in the evening before your flight. That makes for a rela- – Lufthansa
xed start to your journey the next morning. The airlines – Eurowings
listed below offer this service. Please note that animals – Austrian Airlines
can only be checked in on the day of the flight. – SWISS
– Air France
For information on the conditions and charges that may – KLM
apply to this service please contact your airline. – SAS Scandinavian Airlines
– easyJet
Airline Evening Departure Terminal
time
A further 12 stations have now been installed for auto-
Condor 6 – 8 p. m. all flights Terminal 1
(check-in zone 5) mated check-in. Please note that the self bag drop ser-
vice at the airport can only be used if you already have
Lufthansa 7 – 9 p. m. all flights Terminal 2
Swiss / (check-in zone 7) a boarding pass. SAS require a baggage tag in addition
Austrian Airl. to the boarding pass. Baggage tags are available at the
automatic check-in kiosks.
Online check-in
Many airlines offer an “online check-in” service where WLAN
you can print your boarding pass your-self. In order to Passengers and visitors to Hamburg Airport can surf the
save time at the airport, Hamburg Airport recommends internet for free from their laptops, tablets, and smart-
that passengers use this service before setting off on phones. Pass the time until your flight, check emails, or
their journey, taking their boarding pass either on paper book a hotel at your destination – thanks to our free
or on a mobile device. Please note that the self bag WLAN service, this can be done on any mobile device.
drop service at the airport can only be used if you al- First, connect to the WLAN network “HAM AIRPORT
ready have a boarding pass. FREE WIFI”. Follow the instructions to register.
Service hotline 0800 – 0629 466
Please consult the website or app of your airline if you
want to use online check-in. Passngr – Hamburg Airport’s official app
Here you can find current departure and arrival data
Self bag drop along with comprehensive information about the
Discover the new fully automated bag check-in system airport and the services and offers available. This
and save valuable time. A total of 20 self bag drop ki- mobile airport service currently integrates the airports
osks are available for use in Terminal 1, allowing pas- of Hamburg, Munich, Duesseldorf and Muenster-
sengers to check in their baggage themselves, quickly Osnabrueck. Other airports will follow. Download it
and securely. Take control of your own time. Check in now from www.passngr.de or in the Apple App Store
your suitcase whenever you want. or the Google Play Store..
20 21Summer 2020: New from Hamburg
Norwegian Milan-Linate
NEW: Alicante NEW: Alitalia
2 x weekly 1 x daily
NEW: Copenhagen
2 x weekly
© PantherMedia.net / Tobias Neppl © PantherMedia / savas40
Eurowings Preveza/Lefkas
NEW: Gothenburg NEW: Condor
6 x weekly 1 x weekly
NEW: Larnaca
1 x weekly
NEW: Malaga
2 x weekly
NEW: Prague
2 x weekly
NEW: Valencia
© PantherMedia / happyalex 3 x weekly © Photo Nikos Daniilidis
Tirana
NEW: Albawings
3 x weekly
Air Baltic
NEW: Tallinn
4 x weekly
NEW: Vilnius
x weekly
© PantherMedia / jahmaica
© PantherMedia.net / scanrail
22 23Summer 2020: New from Hamburg
Finnair
New flight to Helsinki
Now 3 x daily
© PantherMedia.net / Alexander Maximov
Adana
NEW: SunExpress
1 x weekly
© PantherMedia.net / niglaynike-yaymicro
Brussels Airlines Flying connects
New flight to Brussels
Now up to 4 x daily
people
From Hamburg to the whole world –
with 70 airlines to take you
to 130 destinations.
Hamburg Airport – North Germany's airport.
© PantherMedia.net / Vichaya Kiatying-Angsulee
24 25
www.hamburg-airport.deRoute map 26 *valid until 24 October 2020 27
Flights to and from Hamburg Summer 2020 *
remarks remarks
Adana (ADA) – Turkey Basle (BSL) – Switzerland
SunExpress Mon – – – – – – from 01 June 20 easyjet Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Turkish Airlines – – – Thu – – – 18 Jun – 03 Sep 20
Bastia / Corsica (BIA) – France
Alicante (ALC) – Spain Eurowings – – – – – Sat – from 02 May 20
Norwegian – – – Thu – – Sun
Ryanair Mon – Wed – – Sat – Beirut (BEY) – Lebanon
Wings of Lebanon Mon – – – – – – 22 Jun – 24 Aug 20
Amsterdam (AMS) – Netherlands
Eurowings Mon Tue Wed Thu Fri – Sunup to 2x daily Bergen (BGO) – Norway
KLM Mon Tue Wed Thu Fri Sat Sun5x daily Wideroe – Tue – Thu – Sat Sun
Ankara (ESB) – Turkey Bordeaux (BOD) – France
Pegasus Mon – – Thu – – – Mon from 22 Jun 20 easyjet – Tue – Thu – – Sun
Turkish Airlines – Tue – – – – – 23 Jun – 01 Sep 20
Brussels (BRU) – Belgium
Antalya (AYT) – Turkey Brussels Airlines Mon Tue Wed Thu Fri Sat Sunup to 4x daily
Condor Mon Tue Wed Thu Fri Sat Sun
Corendon Airlines – Tue – Thu Fri – Sun Bucharest (OTP) – Romania
Freebird Airlines Mon – – Thu Fri Sat – Sat from 27 Jun 20 Blue Air – Tue – – Fri – Sun
Onur Air Mon – – – Fri Sat – Mon from 29 Jun 20
Pegasus – Tue – Thu – Sat Sun Budapest (BUD) – Hungary
Pegasus Mon – Wed – – – – from 22 Jun 20 Eurowings Mon Tue Wed Thu Fri Sat Sunup to 2x daily
SunExpress Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Tailwind Airlines Mon Tue Wed Thu Fri Sat Sun16 Jun – 05 Aug 20 Bourgas (BOJ) – Bulgaria
Tailwind Airlines Mon Tue Wed Thu Fri Sat Sunfrom 02 Oct 20 Bulg. Air Charter – – Wed – – – Sun31 May – 07 Sep 20
Turkish Airlines – – Wed – – – Sun28 Jun – 05 Aug 20 SunExpress – – – – Fri – – 22 May – 02 Oct 20
Athens (ATH) – Greece Cagliari (CAG) – Italy
Aegean Airlines Mon Tue Wed Thu Fri Sat SunFri from 03 Jul 20 Eurowings – – – – – Sat – from 16 May 20
Barcelona (BCN) – Spain Catania (CTA) – Italy
Eurowings Mon Tue Wed Thu Fri – Sun Eurowings – Tue – – – Sat –
Ryanair Mon Tue Wed Thu Fri Sat Sun
Vueling Airlines Mon Tue Wed Thu Fri Sat Sun Cologne / Bonn (CGN)
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 8x daily
Bari (BRI) – Italy
Eurowings – – Wed – – Sat – Wed
Copenhagen (CPH) – Denmark
08 Jul – 26 Aug 20
Norwegian Mon – – – Fri – –
SAS Mon Tue Wed Thu Fri Sat Sunup to 5x daily
28 *valid until 24 October 2020 29Flights to and from Hamburg Summer 2020 *
remarks remarks
Corfu (CFU) – Greece Gothenborg (GOT) – Sweden
Condor – – Wed – – Sat – Czech Airlines Mon Tue Wed Thu Fri – Sun
Eurowings – Tue – – – Sat – Eurowings Mon Tue Wed Thu Fri – Sun
Dalaman (DLM) – Turkey Gran Canaria (LPA) – Spain
SunExpress – – – – – Sat – from 23 May 20 Condor – – Wed – – Sat Sun
Eurowings – – – – – Sat –
Dubai (DXB) – United Arab Emirates Norwegian – – – Thu – – Sun
Emirates Mon Tue Wed Thu Fri Sat Sun2x daily TUIfly – – – Thu – – –
Dublin (DUB) – Ireland Helsinki (HEL) – Finland
Aer Lingus Mon Tue Wed Thu Fri Sat Sun Finnair Mon Tue Wed Thu Fri Sat Sun3x daily
Ryanair Mon Tue Wed Thu Fri Sat Sun
Heraklion / Crete (HER) – Greece
Dubrovnik (DBV) – Croatia Condor Mon – Wed – Fri Sat Sun
Eurowings – – – – – – Sun Corendon Airlines – – Wed Thu – Sat SunSat from 12 Sep 20
Freebird Europe – Tue – – – – – from 22 Sep 20 Eurowings Mon – Wed Thu Fri Sat Sun
TUIfly – Tue – – – – –
Dusseldorf (DUS)
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 9x daily Hurghada (HRG) – Egypt
Condor Mon – Wed Thu – Sat Sun
Edinburgh (EDI) – United Kingdom FlyEgypt – Tue – – – – –from 30 Jun 20
easyjet Mon – – Thu Fri – Sun
Ryanair – Tue – Thu – Sat Sun Ibiza (IBZ) – Spain
Eurowings Mon – Wed – Fri – Sun
Faro (FAO) – Portugal Eurowings – Tue – Thu – – –30 Jun – 27 Aug 20
Eurowings Mon – Wed – – Sat –
Istanbul (IST) – Turkey
Frankfurt (FRA) Turkish Airlines Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Lufthansa Mon Tue Wed Thu Fri Sat Sunup to 18x daily
Istanbul – Sabiha Gökcen (SAW) – Turkey
Fuerteventura (FUE) – Spain Pegasus Mon Tue Wed Thu Fri Sat Sunup to 2x daily
Condor Mon Tue – Thu – Sat –
Eurowings – – – – – Sat – Izmir (ADB) – Turkey
TUIfly – – – – Fri – – Corendon Airlines – Tue Wed – – – Sunfrom 14 Jun 20
Pegasus – – Wed – – – – from 24 Jun 20
Gdánsk (GDN) – Poland SunExpress Mon – – Thu – Sat Sun
Ryanair – – Wed – Fri – Sun SunExpress – Tue Wed – Fri – – from 23 Jun 20
Wizzair Mon – Wed Thu Fri – Sun Turkish Airlines – – – – Fri – – 19 Jun – 04 Sep 20
30 *valid until 24 October 2020 31Flights to and from Hamburg Summer 2020 *
remarks remarks
Jerez de la Frontera (XRY) – Spain Madrid (MAD) – Spain
Condor Mon – – – Fri – – Iberia Mon Tue Wed Thu Fri Sat Sunup to 2x daily
Eurowings – – – – – – Sun
Malaga (AGP) – Spain
Kalamata (KLX) – Greece Eurowings – – – Thu – – Sunfrom 04 Jun 20
Condor – – – – Fri – – Eurowings – Tue – – Fri – – 30 Jun – 28 Aug 20
Norwegian – Tue – Thu – Sat –
Kiev (IEV) – Ukraine Ryanair – – Wed – – – Sun
Wizzair Mon – Wed – Fri – –
Mallorca (PMI) – Spain
Kos (KGS) – Greece Condor Mon Tue Wed Thu Fri Sat Sun2x daily
Condor – Tue – Thu – – Sun
Tue from 26 May 20 Eurowings Mon Tue Wed Thu Fri Sat Sunup to 6x daily
Eurowings – – – – – Sat – Ryanair Mon Tue Wed Thu Fri Sat Sun2x daily
TUIfly Wed – – – – – –
Malta (MLA) – Malta
Lanzarote (ACE) – Spain Air Malta – – Wed – – – Sun
Condor – Tue – – Fri – –
Manchester (MAN) – United Kingdom
Larnaca (LCA) – Cyprus easyjet Mon Tue Wed Thu Fri – Sun
Eurowings – – – – – Sat –
Mannheim (MHG)
Lisbon (LIS) – Portugal Rhein-Neckar Air Mon Tue Wed Thu Fri – – up to 2x daily
TAP Air Portugal Mon Tue Wed Thu Fri Sat Sun2x daily
Marsa Alam (RMF) – Egypt
London – Gatwick (LGW) – United Kingdom Holiday Europe – – – – – Sat –
easyjet Mon Tue Wed Thu Fri – Sunup to 2x daily
Milan – Bergamo (BGY) – Italy
London – Heathrow (LHR) – United Kingdom Ryanair Mon Tue Wed Thu Fri Sat Sun
British Airways Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3x daily Milan – Linate (LIN) – Italy
Alitalia Mon Tue Wed Thu Fri Sat Sun
London – Stansted (STN) – United Kingdom
Ryanair Mon Tue Wed Thu Fri Sat Sunup to 2x daily Milan – Malpensa (MXP) – Italy
Eurowings Mon Tue Wed Thu Fri – Sunup to 2x daily
Luxembourg (LUX) – Luxembourg
Luxair Mon Tue Wed Thu Fri – Sunup to 2x daily Monastir (MIR) – Tunisia
Tunisair – Tue – – – Sat –
Madeira (FNC) – Portugal
Condor – – – Thu – – – Moscow (SVO) – Russia
TUIfly – – – – – Sat – from 09 May 20 Aeroflot Mon Tue Wed Thu Fri Sat Sun2x daily
32 *valid until 24 October 2020 33Flights to and from Hamburg Summer 2020 *
remarks remarks
Munich (MUC) Reykjavik (KEF) – Iceland
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 5x daily Eurowings – Tue – Thu – – Sun26 May – 17 Sep 20
Lufthansa Mon Tue Wed Thu Fri Sat Sunup to 17x daily Icelandair – Tue – – Fri – Sun
Fri until 15 May &
from 18 Sep 20
Nantes (NTE) – France Icelandair Mon – Wed – – Sat – from 18 May 20
Air France Mon Tue Wed Thu Fri – Sununtil 10 Jul &
from 31 Aug 20 Rhodes (RHO) – Greece
Naples (NAP) – Italy Condor – Tue – Thu – – Sun
Eurowings – Tue – Thu – Sat –
Eurowings – Tue – Thu – Sat Sun
TUIfly – – Wed – – – –
Nice (NCE) – France
Riga (RIX) – Lettland
easyjet Mon – – Thu – Sat –
AirBaltic Mon Tue Wed Thu Fri Sat Sunup to 2x daily
easyjet – – Wed – Fri – Sun24 Jun – 30 Aug 20
Eurowings Mon – Wed – Fri – Sun Rijeka (RJK) – Croatia
Nuremberg (NUE) Eurowings – – Wed – – – Sun
From 17 May 20
Eurowings Mon Tue Wed Thu Fri – Sunup to 3x daily Rome (FCO) – Italy
Olbia (OLB) – Italy Eurowings Mon – Wed Thu Fri – Sun
Eurowings – – Wed – Fri – Sun Saarbrucken (SCN)
Oslo (OSL) – Norway Luxair Mon Tue Wed Thu Fri – Sunup to 2x daily
Eurowings Mon Tue Wed Thu Fri – Sun Salzburg (SZG) – Austria
Norwegian Mon Tue Wed Thu Fri – Sun
Eurowings Mon Tue Wed Thu Fri Sat Sun
SAS Mon Tue Wed Thu Fri – Sununtil 25 Jun &
from 09 Aug 20
Skopje (SKP) – North-Macedonia
Paris (CDG) – France Wizzair – Tue – Thu – Sat –
Air France Mon Tue Wed Thu Fri Sat Sun5x daily
Eurowings Mon Tue Wed Thu Fri – Sunup to 3x daily Sofia (SOF) – Bulgaria
Ryanair – Tue – – – Sat – from 02 Jun 20
Porto (OPO) – Portugal
Ryanair – Tue – Thu – Sat – Split (SPU) – Croatia
Eurowings Mon Tue – Thu – Sat Sun
Prague (PRG) – Czech Republic
Czech Airlines Mon Tue Wed Thu Fri Sat – St. Petersburg (LED) – Russia
Eurowings – – – – Fri – Sun Aeroflot Mon Tue Wed Thu Fri Sat Sun
Preveza / Lefkas (PVK) – Greece Stockholm (ARN) – Sweden
Condor – Tue – – – – –from 26 May 20 Eurowings Mon Tue Wed Thu Fri – Sun
SAS Mon Tue Wed Thu Fri – Sunup to 2x daily
34 *valid until 24 October 2020 35Flights to and from Hamburg Summer 2020 *
remarks remarks
Stuttgart (STR) Warsaw (WAW) – Poland
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 11x daily LOT Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Tallinn (TLL) – Estonia Zadar (ZAD) – Croatia
AirBaltic Mon – Wed – Fri – Sun Eurowings – – – – – Sat – from 06 Jun 20
Ryanair Mon – – – Fri – – from 01 May 20
Tehran (IKA) – Iran
Iran Air Mon – – – Fri – – Zagreb (ZAG) – Croatia
Eurowings – – Wed – – – – 01 Jul – 26 Aug 20
Tenerife (TFS) – Spain
Condor Mon – Wed – Fri – – Zakynthos (ZTH) – Greece
Norwegian – – – Thu – – Sun Condor – – – – – – Sun
TUIfly – – – – – – Sun
Zurich (ZRH) – Switzerland
Thessaloniki (SKG) – Greece Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3x daily
Eurowings – Tue – Thu – Sat – Swiss Mon Tue Wed Thu Fri Sat Sunup to 5x daily
Eurowings Mon – – – Fri – Sun
28 Jun – 30 Aug 20
Tirana (TIA) – Albania
Albawings Mon – Wed – Fri – – Wed from 03 Jun 20
Valencia (VLC) – Spain
Eurowings – Tue – Thu – Sat –from 02 Jun 20
Ryanair – Tue – – – Sat –
Varna (VAR) – Bulgaria
Bulg. Air Charter Mon – – – – Sat – 16 May – 10 Oct 20
SunExpress – – – Thu – – Sunfrom 21 May 20
Wizzair – Tue – – – Sat –
Venice (VCE) – Italy
easyjet Mon – Wed – Fri – Sun
Eurowings Mon – Wed – Fri Sat Sun
Vilnius (VNO) – Litauen
AirBaltic Mon – Wed – Fri – – 3x weekly
Vienna (VIE) – Austria
Austrian Airlines Mon Tue Wed Thu Fri Sat Sunup to 6x daily
Eurowings Mon Tue Wed Thu Fri Sat Sunup to 3x daily
36 *valid until 24 October 2020 37Airlines
Code Airline Terminal Handling agent Tel. Code Airline Terminal Handling agent Tel.
A3 Aegean Airlines 1 AHS Hamburg +49 69 – 238 5630 7E Sylt Air 2 Sylt Air +49 4651 – 1211
EI Aer Lingus 1 Global-GSRM 01805 – 133 209 TWI Tailwind Airlines 1 AHS Hamburg +90 212 465 3737
SU Aeroflot 1 AHS Hamburg 0800 – 000 1151 TP TAP Air Portugal 2 AHS Hamburg 0180 – 600 0341
BT airBaltic 1 AHS Hamburg +371 6 – 722 9696 X3 TUIfly 1 AHS Hamburg 0180 – 600 0120
UX Air Europa 1 AHS Hamburg +49 69 – 1338 4540 TU Tunisair 2 AHS Hamburg +49 69 – 2710 0110
AF Air France 1 AHS Hamburg +49 69 – 2999 3772 TK Turkish Airlines 1 AHS Hamburg +49 69 – 8679 9849
AWT Albawings 1 AHS Hamburg +355 45 800 100 VY Vueling 1 Global-GSRM 0180 – 666 1166
AZ Alitalia 1 AHS Hamburg +49 69 7 9100 1002 WF Widerøe 1 AHS Hamburg +47 41 – 706 464
OS Austrian Airlines 2 AHS Hamburg +49 69 – 5060 0598 W7 Wings of Lebanon +49 30 3088 2281
0B Blue Air 2 HAS +49 69 – 2097 7652 W6 Wizzair 2 HAS 0900 – 1904 0441
BA British Airways 2 Menzies +49 421 – 557 5758
SN brussels airlines 2 AHS Hamburg +49 30 – 5679 5375
BUC Bulgarian Air Charter 1 AHS Hamburg +49 30 – 8848 7819 The handling agent takes care of check-in, boarding and lost
DE Condor 1 AHS Hamburg 0180 – 676 7767 & found on behalf of the airline.
XC / XR Corendon Airlines 1 AHS Hamburg +90 242–330 3440
OK Czech Airlines 1 AHS Hamburg +49 69 – 204 575 285
LH Lufthansa 2 Lufthansa +49 69 – 8679 9799
EZS /
easyJet 1 AHS Hamburg 0180 – 606 0606
EZY
EK Emirates 1 AHS Hamburg +49 69 – 945 192 000
EW Eurowings 1 AHS Hamburg 0180 – 632 0320
AY Finnair 1 AHS Hamburg +49 69 – 6640 5033
FHM /
Freebird Airlines 1 AHS Hamburg +90 212 – 663 7777
FHY
5Q Holiday Europe 1 AHS Hamburg +90 212 – 468 6687
IB Iberia 1 Global-GSRM +49 1805 – 442 900
FI Icelandair 1 AHS Hamburg +49 69 – 299 978
IR Iran Air 1 AHS Hamburg +49 69 – 2560 0613
KL KLM 1 AHS Hamburg +49 69 – 2999 3770
LO LOT 2 AHS Hamburg +49 69 – 2400 1020
LG Luxair 2 AHS Hamburg +35 224 561
DY / D8 Norwegian 1 AHS Hamburg +49 322 2109 3498
BJ Nouvelair 1 AHS Hamburg +49 40 – 5075 3672
8Q Onur Air 1 AHS Hamburg +90 212 – 468 6687
PC Pegasus 1 AHS Hamburg 01805 – 333 737
M2 Rhein-Neckar Air 2 HAS +49 621 – 324 8580
FR Ryanair 2 AHS Hamburg 0180 – 556 6200
SK SAS 2 AHS Hamburg 0180 – 611 7002
SR Sundair 2 HAS +49 30 – 5367 6791
XQ / XG SunExpress 1 AHS Hamburg 0180 – 595 9590
LX Swiss 2 Lufthansa +49 69 – 8679 8000
38 39Shopping and services in the terminals
Modern waiting areas
The modern design of
the gate areas are full of
typical Hamburg flair
with regional accents.
And there are new ser-
vices and added comfort
to cater for all sorts of
passenger needs. There
are alternating quiet
zones and technically
well-equipped business
zones, and bistro tables
© Peter Meier Photography © Gregor Schlaeger
serve as communicative
Shopping made easy meeting points. There are numerous additional power
Seven days a week, passengers and visitors can find sockets and USB ports for passengers to charge note-
inspiration in the many and varied shops at Hamburg books, tablets, or mobile telephones.
Airport. From a small souvenir or a fashion magazine
to expensive jewellery and pens, the mix of segments
at the Hamburg Airport caters for almost every possi-
ble wish.
Travel agencies at the
Airport
Just get me out of here?
Whether it’s a city
break you are looking
for, or an exotic trip to
faraway lands, the holi-
day experts at the travel
agencies in Terminal 1
are there to help you,
© Michael Penner
seven days a week. Let
the specialists find the Diverse restaurants
best flights and put to- Lean back and enjoy a glass of latte macchiato or yield to the
© Michael Penner
gether the best possible temptation of a wide range of mouthwatering cuisine — for
holiday package for you. Affordable last-minute offers, example fresh, hand-rolled sushi, juicy steaks and delicacies
business trips and family holidays are all child’s play from the natural bakery. The numerous restaurants, snack bars
thanks to comprehensive personal service and advice. and cafés in the terminals, the Plaza and on the Pier look
Arrive, book, take off – all in one place! forward to seeing you! Passengers and visitors are equally
welcome guests at Hamburg Airport.
40 41Shopping and services in the terminals
Sicherheitsbereich Terminal Airport Terminal
Security area
2 Plaza 1
Haus D
Haus A
Haus C
Haus B
Haus E
Haus F
Aufzug · Lift
(Roll-)Treppe
Stairs/Escalator
C09-14
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horst&wicke design · sis|sign information systems
D01-05
A21-26
Ebene
0 (E0)
Ankunft · Arrivals Ankunft · Arrivals
Terminal 2 Terminal 1 22
Level
horstwicke.de · s-i-s.de
4 6 8 9 14 17
2 12
1 3 5 7 10 11 13 15 16 18
Ankunft · Arrivals
Shoppen Mietwagen-Service Service Speisen
Shopping Car rental service Services Bars & Restaurants
Metropolitan E0 | 13 Avis / Budget / E0 | 2 Hamburg Welcome E0 | 8 Dallmeyers Backhus E0 | 9
Pharmacy (Apotheke) Buchbinder / | Center | Sashimi Sushi E0 | 5
Global Drive / | (Tourist Info / Fundbüro |
Arte Gallery E0 | 7 | | scoom E0 | 15
Bloomery E0 | 4 Interrent / | Lost property service) Starbucks E0 | 5
Boutique JAC E0 | 15 Enterprise / | Metropolitan E0 | 13 Tchibo E0 | 11
Edeka E0 | 9 National / Alamo Pharmacy (Apotheke)
Flying Flowers E0 | 16 Europcar E0 | 3 Haspa E0 | 11
Flying Tiger E0 | 14 Hertz / Dollar / Thrifty E0 | 1 Kofferfolierung · E0 | 17
Copenhagen Sixt E0 | 4 Case wraping
Hallhuber E0 | 12 Sixt Diamond Lounge E0 | 1 Post (Press&Books) E0 | 6
Klockmann E0 | 17 Press&Books E0 | 10
Ladywa Uomo E0 | 6 Reisebank E0 | 7
MICA Beauty E0 | 10 Reisebank E0 | 14
Mycell E0 | 16 Zwo24 Textilpflege E0 | 18
Press&Books E0 | 6
Press&Books E0 | 10 Sicherheitsbereich Security area
Relay E0 | 17 Travelex E0 | 22
(Geldwechsel · Exchange)
Tchibo E0 | 11
Information Treffpunkt Wasserspender Raucher-Zone Geldautomat Taxi Bushaltestelle S-Bahn (S1)
Tourist Info Meeting point Water dispenser Smoking area Cash dispenser / ATM Bus stop Trains
42 43Shopping and services in the terminals
Terminal Airport Terminal
A
2 Plaza 1
0
A /B
B4
A/ /B3 39
A/
B3 8
7
Haus D
Haus A
Haus C
Haus B
Haus E
Haus F
1
45
B4
2-
40
A/
B4
A/
6
B4
A/
41
7
B4
51
36
8-
3-
C0
B4
A3
2
2
C0
B5
C0
C09-14
3
3
B5
4
C05
A20
A18
C06
A17
A19
C08
C07
C16
C15
0
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62
7-3
45
A2
47 53 54 56
43 58 61
42
D01
44 46 48 55 57 59
49 52
-05
A21-26
1 (E1)
32
Ebene 31 50 51
Level
horstwicke.de · s-i-s.de
Sicherheitskontrolle
Security check point Sicherheitsbereich
3 4 35 36 Security area
33
Aufzug · Lift
Abflug · Departures
(Roll-)Treppe
Stairs/Escalator
Shoppen Shoppen Service Speisen
Shopping Shopping Services Bars & Restaurants
Sicherheitsbereich Security area Sicherheitsbereich Security area
Lufthansa WorldShop E1 | 33 DRK · Red Cross E1 | 32
Picard E1 | 58 Bar Dock 3 E1 | 41
Press&Books E1 | 32 (Erste Hilfe · First aid)
Press&Books E1 | 44 Bar St. Pauli E1 | 40
Gepäckaufbewahrung E1 | 32
Press&Books E1 | 50 Bistro Pier 1 E1 | 47
Baggage storage
Press&Books E1 | 59 Cuccis E1 | 62
Parkleitzentrale E1 | 31
Sicherheitsbereich Security area Samsonite E1 | 50 Lafino E1 | 61
Parking service center
Desigual E1 | 58 SØR Man E1 | 48 Mövenpick Café E1 | 49
Destination Hamburg E1 | 50 SØR Woman Polizei · Police E1 | 34
E1 | 44 Pier 2 Bar E1 | 56
Gant E1 | 44 Travelex E1 | 35
Sonnenbrillen E1 | 49 (Geldwechsel · Exchange)
Point 53/09 E1 | 53
HEINEMANN Duty Free E1 | 43 Sunglasses Sashimi Sushi E1 | 54
HEINEMANN Duty Free E1 | 51-52 Zoll · Customs E1 | 35
Taschen, Uhren E1 | 46 |
(Ausfuhrbescheinigung
Hugo Boss E1 | 48 + Schmuck |
| Export certificates)
Lloyd Shoes E1 | 57 Bags, Watches
+ Jewellery |
Marc O‘Polo E1 | 44 Sicherheitsbereich Security area
Moleskine E1 | 48 Wolford E1 | 44 Chi-mas Institute E1 | 42+56
Montblanc E1 | 55 tech2go E1 | 43 Travelex E1 | 42+58
Navyboot (Geldwechsel · Exchange) Reisen
E1 | 57 tech2go E1 | 57
Olymp E1 | 57 5 Secrets / Lindbergh E1 | 59 Global Blue (Tax Free) E1 | 45 Travel Market
Smoking Lounge E1 | 47
Zoll · Customs E1 | 41+45 Reisecenter alltours E1 | 36
(Ausfuhrbescheinigung | L‘TUR E1 | 35
Export certificates)
Information Treffpunkt Wasserspender Raucher-Zone Geldautomat Taxi Bushaltestelle S-Bahn (S1)
Tourist Info Meeting point Water dispenser Smoking area Cash dispenser / ATM Bus stop Trains
44 45Shopping and services in the terminals
Sicherheitsbereich Terminal Airport Terminal Aussichtsterrasse
Security area
2 Plaza 1 Observation deck
Haus D
Haus A
Haus C
Haus B
Haus E
Haus F
Aufzug · Lift
(Roll-)Treppe
Stairs/Escalator
80 81 83 85 86
84
Ebene
Level 3(E3) 87
82
CMc-31.01.2020
horst&wicke design · sis|sign information systems
78
70
77
76
horstwicke.de · s-i-s.de
71 73 74
Ebene
Level 2(E2) 72
Speisen Service Lounges Reisen
Bars & Restaurants Services Travel Market
Marché E3 | 80 Airport Conference E2 | 71 Airport Business Lounge E3 | 87 5 vor Flug / E2 | 76
McCafé E3 | 85 Center Reisecenter alltours / |
McDonald‘s E3 | 85 Andachtsräume E2 | 77 byebye / |
Mövenpick Restaurant E3 | 81 Prayer rooms / | DER Touristik / |
Puro Gusto E3 | 86 Chapel / Mosque Sicherheitsbereich Security area
Flugbörse Reisebüro- |
myangelholidays / |
Top Deck E3 | 80 Kieser Training E3 | 82 Airport Lounge E3 | 83
Lastminute Express / |
Kinderspielecke E3 | 80 Emirates Lounge E3 | 84
Children‘s play area L‘TUR Last Minute / E2 | 76
Sicherheitsbereich Security area
Lufthansa Lounges E2 | 70
Cindy‘s Diner E2 | 73 schauinsland-reisen |
Kinderspielecke E3 | 85 Reisebüro /
Gosch Sylt E2 | 73 |
Children‘s play area
Siesta Reisen / |
Marché Bakery E2 | 74 Modellschau E2 | 78 sonnenklar Reisebüro- |
San Pino E2 | 74 Airport in miniature myangelholidays / |
TryDent E2 | 72 My Travel Company E2 | 76
(Zahnarzt · Dentist)
Information Treffpunkt Wasserspender Raucher-Zone Geldautomat Taxi Bushaltestelle S-Bahn (S1)
Tourist Info Meeting point Water dispenser Smoking area Cash dispenser / ATM Bus stop Trains
46 47Publication details Flughafen Hamburg GmbH Communication & Service Flughafenstraße 1– 3 22335 Hamburg www.hamburg-airport.de Cover photo & photo backside: Daniel Hofer Printing: Bartels Druck GmbH Issued: February 2020 48
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