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Passport Tourismus Management - 01|2019 Ferne - Hochschule München
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                 Fakultät für Tourismus der Hochschule München
                www.tourismus.hm.edu | ISSN 1866-3044 | 2,80 �

01|2019 Ferne
                                                                           Tourismus Management
                                                                                                  FAKULTÄT FÜR TOURISMUS

                                                                    Passport
Passport Tourismus Management - 01|2019 Ferne - Hochschule München
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18                                                                                                                                                                                                                                                             24
INHALT

                      Editorial                                                                                                                Forschung

                      Felix Kolbeck ��������������������������������������������������������������������������������������� 3                 Die Abgaswahrnehmung von Fahrradfahrern:
                                                                                                                                               Eine ökonomische Evaluierung
                                                                                                                                               Andreas Humpe �������������������������������������������������������������������������������������������� 40
                      Ferne

                      Fernreisen: Zahlen, bitte!                                                                                               Tannheimer Tal ���������������������������������������������������������������������������� 42
                      Sarah Rauscher, Andrea Schramm ��������������������������������������������������������� 6
                                                                                                                                               Studium
                      Fern reisen, Nähe erleben?
                      Von geographischen und anderen Distanzen
                                                                                                                                               Karrierestart in die Welt des digitalen Marketings: Das
                      Felix Kolbeck �������������������������������������������������������������������������������������������������� 8
                                                                                                                                               „Work & Study“-Programm der Fakultät für Tourismus
                                                                                                                                               Vera Vaubel ����������������������������������������������������������������������������������������������������� 46
                      Von Edelsteinen, Träumen und Paradiesen:
                      Metaphern im Marketing ferner Destinationen
                                                                                                                                               Warum der Wiener Hotelmarkt so inspirierend ist:
                      Tilman Schröder ����������������������������������������������������������������������������������������� 14
                                                                                                                                               Das Kompetenzfeld Hospitality Management ging der
                                                                                                                                               ­Frage nach
                      Fernreisen – aktuelle Entwicklungen und Trends:
                                                                                                                                               Laura Schmidt ����������������������������������������������������������������������������������������������� 48
                      Länderkombinationen und individuelle
                      Reisebausteine sind gefragt
                                                                                                                                               Tourismus zwischen Kultur und Kommerz:
                      Interview mit Andreas Hanebuth, Explorer Fernreisen �������������� 18                                                   Auswirkungen des Entwicklungsland-Tourismus
                                                                                                                                               Alina Luisa Juhnke ���������������������������������������������������������������������������������������� 52
                      Ans Ende der Welt: Eine Reise für Globetrotter
                      Alexander Möbius ������������������������������������������������������������������������������������� 20               Gute Lehre ist eine Herausforderung:
                                                                                                                                               Auf vielfältige Weise und jeden Tag aufs Neue
                      Klimaschutz und Fernreisen:
                                                                                                                                               Henrike Martius �������������������������������������������������������������������������������������������� 56
                      Ein nicht auflösbarer Konflikt?
                      Thomas Bausch, Andreas Humpe ������������������������������������������������������� 24                                 Besetzungsgradabhängige City-Maut:
                                                                                                                                               Eine Lösung für die Verkehrsproblematik in München?
                      Fachlicher Austausch in Fernost:
                                                                                                                                               Markus I. Brilla ����������������������������������������������������������������������������������������������� 58
                      Konferenzbesuch in Bangkok und die
                      Kompetenzerfordernisse im 21. Jahrhundert
                                                                                                                                               TalentE³: Entdecken. Entwickeln. Entfalten.
                      Marion Rauscher ��������������������������������������������������������������������������������������� 30              Das Begabtenförderungsprogramm der Hochschule
                                                                                                                                               ­München
                      Wie groß ist klein? Eine Annäherung an den
                                                                                                                                               Andrea Schramm ����������������������������������������������������������������������������������������� 60
                      Studienreisemarkt in Deutschland
                      Frano Ilic ������������������������������������������������������������������������������������������������������� 34

                      Blickfang: Weltraumtourismus ������������������������������������������������ 38

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                                                                                                                                                                                                                                       INHALT
    International                                                                                                            Die Fakultät

    Partnerhochschulen der Fakultät für Tourismus                                                                            Tor zu einer global vernetzten Welt:
    Cornelia Liem, Christina Regul �������������������������������������������������������������� 62                        Unsere Masterstudiengänge im Kurzporträt ��������������������� 80

    In der Welt zu Hause:                                                                                                    Stellen in Aussicht ������������������������������������������������������������������������� 82
    Internationales Angebot an der Fakultät
    Cornelia Liem, Christina Regul �������������������������������������������������������������� 64                        f.a.s.t. e. V. – Die Studierendenvertretung ���������������������������� 83

    California Polytechnic State University:                                                                                 ProfessorInnen der Fakultät für Tourismus ������������������������ 84
    Learn by Doing
                                                                                                                             Unsere internationalen GastdozentInnen ��������������������������� 85
    AnnMarie Cornejo ������������������������������������������������������������������������������������� 66
                                                                                                                             Unsere MitarbeiterInnen ������������������������������������������������������������ 86
    Studieren in der Ferne:
    Unvergessliche Erfahrungen und Freunde fürs Leben                                                                        Lehrbeauftragte an unserer Fakultät ������������������������������������� 88
    Interview mit Christina Baur und Sandrina Thurow ��������������������� 68
                                                                                                                             Studenten und Politik 1963 ������������������������������������������������������� 89
    Gäste unserer Fakultät
                                                                                                                             Sichtvermerk ������������������������������������������������������������������������������������ 90
    Quo vadis Budget-Hotellerie?
    Wichtig ist, GastgeberIn im Herzen zu sein
    Tanja Renninger, Jessica Schnabel ������������������������������������������������������� 72

    Alumni

    Wiedersehensfreude an der Fakultät:
    Eindrücke vom 9. Alumni-Jahrestreffen
    Eva Söhl �������������������������������������������������������������������������������������������������������� 74

    Karrieren – Ehemalige stellen sich vor!
    Markus Pettinger, Katharina Phebey �������������������������������������������������� 76

 Impressum:
 Herausgeber: Prof. Dr. Felix Kolbeck, Fakultät für Tourismus, Hochschule München, Schachenmeierstraße 35, 80636 München Internet:                                                                                                   English version
 www.tourimus.hm.edu V.i.S.d.P: Prof. Dr. Felix Kolbeck Redaktion: Andrea Schramm ISSN: 1866-3044 Verlag: vmm wirtschaftsverlag GmbH & Co. KG,                                                                                       of this article
 Kleine Grottenau 1, 86150 Augsburg, www.vmm-wirtschaftsverlag.de Media- und Objektleitung: Hans Peter Engel, Telefon: 0821 4405-420,                                                                                                available for
 ­hanspeter.­engel@vmm-wirtschaftsverlag.de Titelbild: Galyna Andrushko/stock.adobe.com Bilder: Hochschule München; lassedesignen/stock.adobe.com                                                                                    iOS and Android
  Bilder Regio­nenspecial: Tourismusverband Tannheimer Tal Grafik: Iris Cvetkovic, Birgit Hradetzky Bildbearbeitung: Adnan Bad­njevic Lektorat: Kerstin Jäger                                                                        on our new app
  Druck: AZ-Druck, ­Kempten Anzeigen: Derzeit ist die Anzeigenpreisliste 2019 gültig. Der Inhalt dieses Heftes wurde sorgfältig erarbeitet. Für die Inhalte                                                                          “Tourismus
  sind ausschließlich die Autoren verantwortlich. Heraus­geber, Redaktion und Verlag übernehmen für die Richtigkeit der Angaben sowie für eventuelle Druck­                                                                          Management
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    Travel far, experience closeness?
    Of geographical and other distances

                                      Felix Kolbeck         As such, distance is at the same time       or a self-discovery journey to India.      “Step by step from
                                                                                                                                                   far to near.
                                                            a concept which can be quantified in        Every trip, and hence the pure cover-
    Why wander into the distance, when                      terms of space and time and, in part,       ing of a distance, always means two           Gina Bolle
    the good is so close?                                   a construct in the field of psychology      things – being self-aware of one’s
                                                            and sociology which is either impos-        starting point and creating a new

    T   he term distance is both impor-
        tant and attractive in tourism.
    First, because the definition of dis-
                                                            sible or difficult to quantify.
                                                                In a touristic interpretation, the
                                                            term distance is mainly used in its
                                                                                                        closeness (to one`s destination). With-
                                                                                                        out closeness no distance.
                                                                                                            The following text shall try to ‘get
    tance sets it against its antonym                       measurable geographic form and              closer to’ the concept and construct of
    ‘closeness’. Second, because the gen-                   thus mostly as a product- or destina-       distance from a touristic point of
    eral term distance has many mean-                       tion-specific attribute: Long-distance      view.
    ings1: On the one hand, it stands for                   trip, distant countries, long-distance
    pure geographical distance (space) or                   flight etc.                                 1. The faraway as large
    has a time-related meaning. On the                          The difficult to measure con-              ­geographical distance
    other hand, distance can be described                   struct ‘closeness – distance’ can, how-     People have always tried to “measure”
    from a psychological point of view (in                  ever, be found in many idioms               physical distance. In ancient times, at
    a sense of categorising an opinion or                   (“Nothing could be further from my          first through the description of sea
    feeling).                                               thoughts”, “he is close to me”…). It can    routes and specific sailing instruc-
                                                            be assumed that the desire for close-       tions, with information concerning
    1	“Distance” according to the German „Duden“:          ness is behind some long-distance           harbours, water depths etc. Much lat-
       1. Physical distance, large space between A and
                                                            trips, e.g. when visiting relatives in      er, cartography was used to visually
       B, distant territory; distant, unknown land, area;
       the unknown. 2. Distant past, distant future.        Australia, a trip to see the polar lights   represent distance for those who

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stayed either at, or close to, home.          this context, let us have a look at the   and pubs. Many of these registered
Great voyages of discovery (by order          only ancient series of maps we know       places have still not been localised,
of the rulers) were also always under-        of: The famous “Tabula Peutingeria-       whereas the representation of others
                                                                                                                                              Deutsche Fassung
taken with the aim of occupying land,         na”, a medieval transcription of a set-   on the map strongly differs from to-                  in der App verfüg-
protecting and exploiting it, or using        tlement and road map in the late an-      day’s state of science as well as from                bar

it for commercial purposes. In that           cient “Imperium Romanum”. One no-         the ancient perspective of the world.3
sense, it was business travel in its          tices already a certain subjectivity in   It is a picture which is intended to pin
­early modern form.                           depicting the ca. 500 towns (= refer-     down the reader’s special interest.
      To measure or judge a geograph-         ence point B, see above) and their con-   Pinterest on parchment so to speak,
 ical distance, one of course first needs     necting distances.                        because it was the only notice board
 two spatial reference points (A and B).          Besides administration, this se-      the ancient world had.
 For simplification, it is assumed that       ries of maps was “…mainly intended              In medieval Europe, Jerusalem re-
 A is the starting point (“base”) of a cer-   for travellers, which is why car-         placed Rome as the cartographic “cen-
 tain perspective or cultural image. B        tographic accuracy was never the aim      tre of the world”. From then on the
 is a destination, either of a real trip or   in the first place.”2 Although some ba-   main aim was to convey the Christian
 a mere image. A can be occupied by a         sic knowledge of mathematics, as-         world view by showing the familiar or
 cartographer or a user of the map, e.g.      tronomy and spatial presentation          populated and agricultural parts of
 a traveller. For the person reading the      methods already existed, the “Tabula      the world, the so-called ecumenism4,
 map it is crucial that he gets from it       Peutingeriana” is limited to a partly     on many maps.
 all the information he needs when            arbitrary consideration and classifi­           It was not until the 18th century
 travelling to B, including the ways to       cation of urban centres. This was         that modern maps could actually be
 get there. The cartographer thus has         achieved by using symbols (“vi-           used for navigation because of their
 a great responsibility and at the same       gnettes”) such as towers, battlements     accurate and objective presentation
                                                                                                                                              An extract from the
 time a great opportunity to exert in-        and enclosing walls as well as the dis-   of geographic conditions.                             “Tabula Peutingeri-
 fluence by adding, emphasising or            tances between them. The map also                                                               ana” shows: In Me-
                                                                                        3 Ancient Athens e.g. is just shown as one town       dieval times all
 omitting certain information.                shows basic symbols for storehouses         amongst others and the imperial palaces of Co-      roads led to Rome.
      It was never only about providing       (corn, horses …), bathing possibilities     logne and Trier are also displayed very “reduced”
                                                                                          with simple twin towers as marking.                     The History
 the reader of the map with basic facts,                                                4 Keyword ecumenism, in: Lexikon der Geographie       ­Collection/Alamy
 but also conveying certain images. In        2 Lehmann 2015, p. 45.                      (engl. Dictionary of Geography).                     Stock Foto

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     The knowledge of distance and the          From a production point of view, dis-                          are largely shaped by companies.5 Ad-
     ways to get there was henceforth both      tance is that aspect of the travel pro-                        ditionally, many touristic long-haul
     science and treasure, which was art-       duct which needs to be overcome. For                           destinations can be found in coun-
     fully manifested and presented in          the demander, or tourist, the distant                          tries with autocratic political and so-
     splendid globes and atlases. And it        destination is the goal he is eager to                         cial structures, which are character-
     meant the power to conquer, build          reach no matter how far he must tra-                           ised by corruption and clan economy.
     colonial empires as well as build up       vel. Reducing the distance brings the                          Both lead to a very uneven distribu-
     and run strategic bastions for trading     traveller closer to the destination.                           tion of income and wealth effects
     and military purposes. Globalisation            Although geographical distances                           from tourism.
     in its early form.                         on earth are per se given, overcoming                               It is because of these develop-
                                                them has, due to technical develop-                            ments that the negative external ef-
     2. D
         istance in the tourist economy        ments, become easier and cheaper in                            fects of long-distance trips have
     Tourism management, the economic           the past few centuries. The market for                         strongly increased. Although many
     perspective on tourism, combines           long-distance trips has grown on both                          people are well aware of increasing
     the physical distance with the actual      sides. On the supply side, the number                          climate change, the waste of fossil re-
     execution of the long-distance trip        of destinations has grown continu-                             sources and the stress on indigenous
     which has to be produced and mar­          ously, on the demand side, the num-                            cultures, they are unwilling to change
     keted.                                     ber of people who can afford long-dis-                         their behaviour when it comes to
                                                tance trips has increased. The type of                         long-distance trips. A small-scale ex-
     2.1Supply: Distance as production         destinations and the travel direction                          ample of this whole large-scale ab-
        programme                               have also changed: In the past few                             surdity are the Maldives.6 The small
     For mobility providers such as air-        decades, exotic dream destinations                             island state with its more than 1,000
     lines, railway or shipping companies,      were followed by primary producing                             islands is situated in the Indian Ocean
     the geographical distance is of ut-        countries and emerging markets like                            and is a popular destination with
     most importance when it comes to           the United Arab Emirates, while at the                         newly-weds on honeymoon and di-
     planning and cost estimating. In com-      same time destinations in “the old                             vers. At the same time, it has become
     parison to short and middle distan-        world” of Europe have become more                              a symbol of the threat posed by rising
     ces, flying includes many more book-       popular with tourists from source                              sea levels as it is only about one metre
     ing classes, the load on the aircraft is   markets like China and India.                                  above sea level. While climate change
                                                                                          Holiday paradise
     a different one (fewer starts and lan-          As a whole, the tourism economy                           is threatening the island, the garbage
                                                                                          Maldives – but how
     dings) and personnel deployment            has as a result become globalised to a    much longer?         island of the atoll (Thilafushi) is grow-
     planning is complex (rest periods, ro-     very great extent. The economic              Jag_cz/stock.­
                                                                                                               ing one square metre per day. The
     tation planning).                          structures of long-distance tourism       adobe.com            capital Malé is the world’s most
                                                                                                               densely populated city. Although the
                                                                                                               government has often, through spec-
                                                                                                               tacular projects, drawn attention to
                                                                                                               the threat posed by climate change to
                                                                                                               their state, they want to increase the
                                                                                                               number of tourists from 1.7 million
                                                                                                               (2017) to 6–7 million per year. Are
                                                                                                               they staging their own demise as a
                                                                                                               large, schizophrenic party?
                                                                                                                    This very symbolic example can-
                                                                                                               not however hide the fact that
                                                                                                               long-distance trips are viewed, made
                                                                                                               and assessed in quite different ways.
                                                                                                               Many long-distance trips cross bor-
                                                                                                               ders and therefore count as interna-
                                                                                                               tional tourism.7 In Australia for exam-
                                                                                                               ple one must actually board a plane
                                                                                                               to leave one’s own country. People
                                                                                                               love flying from there to Thailand for
                                                                                                               the weekend to go shopping, buy tai-
                                                                                                               lor-made suits, etc. It is the combina-
                                                                                                               tion of extremely low fares and cheap
                                                                                                               handmade articles that makes such

                                                                                                               5 Cf. Friedl 2002, p. 99-112.
                                                                                                               6 Cf. here and in the following Gutke 2018.
                                                                                                               7 Cf. Steinecke 2014, p. 21.

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long-distance trips appear economi-
cally viable in comparison to buying
suits tailored in Sydney or Perth. Cen-
tral Europeans on the other hand love
to escape winter and head towards
summer in the southern hemisphere,
for psychological rather than eco-
nomic reasons however.
     Although there are obviously dif-
ferent motives behind such divergent
long-distance travel behaviour, there
seem to be some similarities in terms
of the characteristics of long-distance
trips and the travellers themselves.

2.2 D
     emand: Distance as stimulus
    and condition
Among the possibilities for categori-
sing touristic services demand, physi-
cal distance is only one of many; it
belongs to the sub-category which de-
scribes the travel behaviour of tour­
ists.8 Thus, physical distance is initial-
ly not a central travel motive or trig-
ger to which suppliers of touristic ser-     Here, the geographical destinations        Malé, capital of the   perience of differences.”9 The tourist
                                                                                        Maldives, is the
vices align their products. The latter       are determined by the locations of                                breaks with everyday life and seeks il-
                                                                                        most densely popu-
include in particular:                       one’s own company or those of one’s        lated city in the      lusory and counter-worlds. At the
•• City tours                                business partners.                         world.                 same time, and this is crucial here,
•• Recreation/seaside tourism                    Although “travels broaden the             Kalyakan/stock.­    the tourist uses the trip to stage-
                                                                                        adobe.com
•• Adventure tourism                         mind” – most long-distance trips are                              manage a part of his identity. Especi-
•• Event tourism                             strictly speaking not necessary. They                             ally the long-distance trip is an iden-
•• Trips to relatives                        do not serve to fulfil basic needs but                            tity-defining project – the traveller
•• Health tourism (wellness, preventi-       are distraction, inspiration and lei-                             may be geographically far away from
   on, rehab, treatment…)                    sure activity. People from economi-                               home but wants to get close to him-
The destination of all these and other       cally well-developed regions claim a                              self. In alien environments the long-
forms of travelling may be geographi-        “right to long-distance trips” for                                distance traveller tends even more so
cally close or “faraway”. Geographical       themselves, which is fully decoupled                              to behave habitually and communi-
distance is thus often only the se-          from the responsibility for the exter-                            cates this accordingly. As such, tour­
condary criterion. For the leisure trav­     nal effects of these trips. Local and                             ism becomes a part of the story that
eller it however becomes a primary           mostly necessary job and private mo-                              people tell about themselves via vari-
destination and booking criterion if         bility are passionately questioned                                ous media.
the geographical component is neces-         and criticised, even in cities where the                               Self-portraits of long-distance
sary for the fulfilment of one of the        air quality has continuously become                               travellers are as multi-layered as they
trip’s primary requirements:                 better and better during the past dec-                            are meaningful. There have been and
•• Climate/weather: warm in winter,          ades. How come long-distance trips                                still are desperate, over-staged pic-
   cool in summer (summer fresh-             escape such criticism?                                            ture shows: previously as slide show
   ness), wind for sailing                       Here, the sociological view on                                evenings, today via Instagram, Snap-
•• Physical conditions like height           tourism adopted below helps.                                      chat etc. From a sociological and psy-
   (climbing, hiking) or water (water                                                                          chological point of view one can easi­
   sports)                                   3. Distance from a touristic-socio-                              ly compare the old forms with the
•• Presence of a certain attractor (natu-       logical point of view                                          new ones, they are uniform rituals for
   ral phenomenon, world heritage            Sociology allows deeper considerati-                              describing illusory individuality and
   site, city, culture, event).              on of the above-mentioned psycholo-                               lifestyle. Many deliberately decide
Also, business travellers are often          gical meaning and understanding of                                not to be standard: Backpackers for
long-distance travellers. Of course,         distance. This also applies to the so-                            example see themselves not as tour-
travel motivation here often is more         ciological view on tourism: Tourism                               ists but as a “higher travel species” of
of a travel obligation, but not only.        in a sociological sense is among other                            global travellers.10 Because of their
8 Cf. Schmude/Namberger 2010, p. 62.
                                             things “(…) social behaviour whose                                 9 Heuwinkel 2019, p. 206.
                                             subjective meaning includes the ex-                               10 Cf. Binder 2005, p. 112-118.

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     great numbers and often also ritual-
     ised behaviour, they are in the end,
     however, tourists like all the others:
     The “I” is paramount. From a socio­
     logical point of view, international
     business travellers, however, can be
     characterised as business nomads.
     Many of them see themselves as in-
     ter-cultural cosmopolitans with
     flight-mile status and a lifestyle tak-
     ing in business lounges, dress codes
     and business dinners.
         Of course not all long-distance
     trips are ego trips. They also promote
     international understanding, ex-
     change, reflection and many other
     aims. One must however see this in
     the context of current social develop-
     ments which are mostly about living
     out individual interests, sensitivities
     and power11 than conveying socially
     supportive values.
         What is today becoming manifest
     on the micro-level of individual
     long-distance trip behaviour could, in
     part, be observed on the macro-level
     150 years ago: man’s pursuit – no mat-
     ter where he is – of his own self. As an
     example, the major European powers
     in their colonial empires at the end of         some neo-colonial characteristics. Bil-   Closeness in the     Bibliography:
                                                                                               distance: German
     the 19th century replicated their               lions of tourists act out their life-                          Binder, Jana (2005): Globality. Eine Ethnogra-
                                                                                               colonial architec-
     home countries in the colonies                  styles, use the resources in the desti-   ture in Swakop-      phie über Backpacker. Münster.
     through architecture, rituals and the           nation country and thus create a part     mund, Namibia.
                                                                                                                    Friedl, Harald A. (2002): Tourismusethik. The-
     names they gave to places. Travelling           of their own identity. Of course, they       Felix Kolbeck     orie und Praxis des umwelt- und sozialver-
                                                                                                                    träglichen Fernreisens. München, Wien.
     to distant destinations today also has          also pay for it – whether they pay
                                                                                                                    Gutke, Thomas: Klimawandel – Die Male-
     11 Concerning the meaning of power in tourism
                                                     enough, however, is a different ques-                          diven kämpfen gegen den Untergang; in:
        compare Heuwinkel 2019, p. 129-134.          tion.                                                         Südwestpresse vom 13.09.2018, https://
                                                                                                                    www.swp.de/politik/ausland/die-ma-
                                                                                                                    lediven-kaempfen-gegen-den-unter-
                                                                                                                    gang-27671612.html [25.01.2019]
                                                                                                                    Heuwinkel, Kerstin (2019): Tourismussozio-
                                                                                                                    logie. Konstanz und München.
                                                                                                                    Lehmann, Stefan (2015): Die Tabula Peutin-
                                                                                                                    geriana – eine spätantike Straßenkarte des
      Prof. Dr. Felix Kolbeck,                                                                                      Imperium Romanum; in: Fikentscher, R.: Rei-
      Dean, Munich University of Applied Sciences, Department of Tourism                                            sekulturen in Europa, S. 37–53.
                                                                                                                    Lexikon der Geographie auf spektrum.de
                                                                                                                    ­unter https://www.spektrum.de/lexikon/
      In our digital age people consider themselves closer to people far away, al-                                   geographie/oekumene/5675 [15.01.2019]
      though anonymity and distance are greater in the global networks than in
      real life. Maybe this is also a reason for the unbroken strong growth in the                                  Schmude, Jürgen/Namberger, Philipp (2010):
      market for long-distance trips: To be actually close to somebody or some-                                     ­Tourismusgeographie. Darmstadt.
      thing, and even if it is myself, I must go there. To go on a voyage of discovery                              Steinecke, Albrecht (2014): Internationaler
      like the “great sailors” in the late middle ages, in search of new horizons.                                  Tourismus. Konstanz und München.

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     Climate protection and long-distance trips
     A conflict impossible to resolve?

         Thomas Bausch, Andreas Humpe           Air traffic contributes significantly                            2020. In a second stage the target is to
                                                to the greenhouse effect                                         reduce emissions by 2050 to half the
                                                The percentage of CO 2 emissions                                 level of the year 2005.3 This obligation
     Wanderlust – beautiful and cheap
                                                caused by air traffic for all types of                           is however based on the voluntari-
     Anyone reading through the bargains        carbon emissions is estimated to be                              ness of the member countries and
     offered by airlines and tour operators     2.5 % to 3 %.1 Assessments of the ef-                            has therefore been described by envi-
     in December 2018 and January 2019 is       fects of the total emissions caused by                           ronmental organizations as not very
     astonished at the prices: fly Lufthansa    air traffic however vary. Whereas the                            ambitious. The fact alone that emis-
     to Los Angeles for € 320 or to New         aviation industry constantly empha-                              sions are allowed to increase up until
     York for € 317, a trip with Condor to      sises that there is no scientific evi-                           2020 does not paint a very reliable
     the Canary Islands for € 29 or to Van-     dence that their emissions have a dif-                           picture of the industry’s willingness
     couver for € 299. TUI offers flights “at   ferent effect than those caused by                               to take its responsibility.
     half price” from € 29 to Mallorca or       other means of transport, scientists
     from € 325 to Bangkok. Air travel has      point out that air traffic emissions                             Few long-distance trips – a lot of
     never been cheaper. Cruise lines also      such as nitrogen oxide, water vapour,                            greenhouse gas
     promote bargains, for example AIDA         fine dust, condensation trails and                               What are current trends on the de-
     a week to the Canaries and Madeira         changes in cirrus clouds cause an ad-                            mand side? A detailed analysis of the
     from € 429 on its new flagship             ditional warming effect. These scien-                            holiday trips made by Germans al-
     AIDAnova, or Thailand, Malaysia and        tists assume that the actual contribu-                           lows statements, at least valid for Ger-
     Singapore on the AIDAbella from            tion to global warming is at least                               many. Looking at the number of long-
     € 929 including full board and flight.     twice as high.2 Nevertheless the avia-                           haul trips as a percentage of all the
     At the same time cruise passengers         tion industry agrees that it too has an                          holiday trips made by German holi-
     on the AIDAnova have a good con-           obligation to help meet the climate                              daymakers, the initial picture does
     science when they hear that thanks to      targets laid down in the Paris and Kat-                          not seem to be a problem. Only 9.5 %
     using LNG (liquefied natural gas) as       towitz agreements. In October 2016, a                            of all holiday trips by Germans were
     fuel the cruise is well on the way to      total of 191 countries signed up to an                           long-haul trips, meaning trips of
     being an emission-free one. These ex-      UN agreement aimed at reducing, by                               more than 6,000 kilometres to the
                                                                                          Singapore – one of
     amples are reasoning the authors to        the year 2035, carbon emissions                                  destination. This corresponds to 6.6
                                                                                          the most visited ci-
     take a closer look at the emissions        caused by air traffic to the level of     ties in the world.     million holiday trips in travel year
     caused by journeys out and back to         1	Cf. Klimaschutz-Portal.                   anekoho/adobe.      3	Cf. Milman 2016.
     long-haul destinations.                    2	Cf. Sullivan 2018.                     stock.com

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2017 (own analysis based on data of                                      ist demand in Germany is very              Alps (17.4 %) which are a relatively
the German Reiseanalyse 2018).                                           strongly concentrated on the sum-          close destination. The percentages of
     The volumes quoted do not how-                                      mer months. More than half of all          greenhouse gas emissions caused by
ever reflect the CO2 equivalents of the                                  holiday trips (51.1 %) take place within   the journeys out and back, expressed
greenhouse gases caused by the emis-                                     a three-month period (July to Sep-         in CO2 equivalents, now leap up fur-
sions from the holiday journeys out                                      tember), whereas only 14.5 % of holi-      ther: long-haul trips account for
and back. Based on the average CO2                                       day trips are made in the five cold        72.8 % and the Mediterranean desti-
equivalents of the emissions caused                                      months from November to March.             nations and the Canaries for a further
by different means of transport4 and                                     This means that the big companies in       23.2 % – together therefore 96 % of all
estimated distance to the destination,                                   the industry, with their extraordinary     greenhouse gas emissions. The fre-
taking Frankfurt as starting and refer-                                  high investment costs, are therefore       quently heard harsh criticism of the
ence point for all holiday trips, the                                    under enormous pressure to generate        environment effects of winter tour-
CO2 equivalents for the holiday trips                                    revenue also in the months when de-        ism in the Alps thus pales into insig-
in travel year 2017 were estimated.                                      mand is weak in order to at least help     nificance given a percentage figure of
­Table 1 gives an overview of the re-                                    cover the fixed costs. Extremely high      only 0.8 % of emissions for a market
 sults. Although long-haul trips ac-                                     investment costs are the financing         share of 17.4 % of holiday trips.
 count for only 9.5 % of all holiday                                     costs and depreciations. For this rea-          Besides cheap flights, the increas-
 trips, they are responsible for half of                                 son bargain prices in the winter           ing market share of the cruise ships is
 the greenhouse gas emissions. With                                      months are used to ensure a suffi-         a significant driver of long-haul trips.
 one third of all holiday trips, the                                     ciently high occupancy rate for the        Between 1980 and 2016 the market for
 Medi­terranean destinations and the                                     aircrafts and the cruise ships.            cruises increased by 7 % annually and
 Canaries have a noticeably higher                                           The result of this price dumping       there is no end in sight to this growth.5
 market share and account for 41 % of                                    is immediately reflected in market         For example the AIDAnova with its
 the greenhouse gases. Thus more                                         shares, which have been increasing         6,600 beds, which was put into service
 than 90 % of the emissions contribut-                                   steadily for years although the total      in 2018, operates round trips in the
 ing to the global warming problem                                       volume of holiday trips has remained       winter months between Madeira and
 are caused by less than one half of all                                 almost constant. Whereas between           the Canaries. The flights out and back
 holi­day trips.                                                         April and October, when demand is          for these guests alone produce approx.
                                                                         strong and holidays are expensive,         9,850 tonnes of CO2 equivalents of
Dumping prices in winter as a                                            long-haul trips only account for a         greenhouse gas emissions weekly. But
result of the need to fill seats to                                      pretty low 7.2 % of the total number of    this is only part of the balance.
meet high fixed costs                                                    holidays, they are becoming increas-
The prices quoted at the beginning of                                    ingly popular in winter and already        Cruises: clean ships but no clean
this article also underline the fact                                     make up 23 % of the total winter holi-     climate “slate”
that both the airlines and the cruise                                    day travel market and are thus only        The cruise industry has an oligopo­
lines are faced with a dilemma. Tour-                                    slightly behind the Mediterra­nean         listic structure and approximately
                                                    Deutsche Fassung
4	Cf. German Federal Environmental Agency – data   in der App verfüg-
                                                                         destinations and the Canaries (25.3 %),    5	Cf. Chang et al. 2017 and FCCA 2017.
   for reference year 2017.                         bar                  but already noticeably ahead of the

                                                                                                   Ausgabe 01|2019 Tourismus Management Passport                      25
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     CO2 equivalents of the greenhouse gas emissions caused by holiday trips (journey out and back) made by the Germans in the travel
     year 2017

                                                               Absolute no.       As a percent­        Total CO2 in      kg of CO2 per   CO2 as a            Total km             As a
                                                               of holiday         age of all trips     millions of       journey out/    percentage          for holiday          percentage
       2017 total                                              trips (5 days                           tonnes            back            ­share for all      trips in             of the km for
                                                               or more) in                                                                trips              millions of km       all trips
                                                               ­millions

      The Alps (AT, CH, D, FR, IT)                                  18.04                 25.9                 0.77              43               2.2              8,695                      7.1

      Domestic without the Alps                                      6.17                   8.9                0.32              52               0.9              3,359                      2.7

      Rest of Europe without the Mediterranean                      15.48                 22.3                 2.02             130               5.6             13,496                 11.0

      Mediterranean and Canaries                                    23.26                 33.4               14.71              632             41.0              44,359                 36.1

      Long-haul trips (rest of world)                                6.63                   9.5              18.03            2,719             50.3              53,029                 43.1

      Total                                                         69.58                100.0               35.85              515            100.0            122,938                 100.0

                                                               Absolute no.       Share of trips       Total CO2 for     kg of CO2 per   CO2 as a            Total km             As a percent­
      Winter trips
                                                               of winter trips    in percent           winter trips      journey out/    percentage          for winter trips     age of the km
      January – March 2017 and
                                                               in millions        Winter               in millions of    back            ­share for all      in millions          for all winter
      ­November – December 2017
                                                                                                       tonnes                             winter trips       of km                trips

      The Alps (AT, CH, D, FR, IT)                                   1.76                 17.4                 0.07              41               0.8                811                      2.8

      Domestic without the Alps                                      2.17                 21.4                 0.12              54               1.3              1,179                      4.1

      Rest of Europe without the Mediterranean                       1.30                 12.9                 0.18             136               1.9              1,143                      3.9

      Mediterranean and Canaries                                     2.56                 25.3                 2.12             828             23.2               6,172                 21.2

      Long-haul trips (rest of world)                                2.32                 23.0                 6.66           2,871             72.8              19,798                 68.0

      Total                                                         10.11                100.0                 9.15             905            100.0              29,103                100.0

                                                               Absolute no.       Share of trips       Total CO2 for     kg of CO2 per   CO2 as a per­       Total km for         As a percent­
      Summer trips                                             of summer          in percent           summer trips      journey out/    centage share       summer trips         age of the km
      April – October 2017                                     trips in mil-      Summer               in millions of    back            for all summer      in millions          for all summer
                                                               lions                                   tonnes                            trips               of km                trips

      The Alps (AT, CH, D, FR, IT)                                  16.28                 27.4                 0.70              43               2.6              7,884                      8.4

      Domestic without the Alps                                      4.00                   6.7                0.20              50               0.8              2,180                      2.3

      Rest of Europe without the Mediterranean                      14.18                 23.8                 1.84             130               6.9             12,353                 13.2

      Mediterranean and Canaries                                    20.70                 34.8               12.58              608             47.1              38,187                 40.7

      Long-haul trips (rest of world)                                4.31                   7.2              11.37            2,637             42.6              33,231                 35.4

      Total                                                         59.47                100.0               26.69              449            100.0              93,834                100.0

     Source/data basis: Reiseanalyse 2018 FUR data set. Trips weighted with an extrapolation factor in millions as well as German Federal Environmental Agency – data for
     reference year 2017. 

     80 % of all passengers are served by                          ring an annual passenger volume of                                            7-day cruise in the Mediterranean
     three large groups.6 As the two big-                          26 million guests8 this gives a calcula-                                      ~ 1.4 tonnes of CO2 per passenger and
     gest companies (70 % market share)                            ted average of 0.81 tonnes of CO2 per                                         trip.10 Moreover, the annual emissi-
     publish their CO2 emissions, the                              passenger and trip. As trip lengths                                           ons by the cruise industry amount to
     emissions for the entire cruise indus-                        may vary a lot, with the help of the                                          an estimated 453,000 tonnes of nitro-
     try can be estimated at around 21 mil-                        published passenger days per year,                                            gen oxide (NOx), 291,000 tonnes of
     lion tonnes of CO2 for 2017.7 Conside-                        the average CO2 emission per passen-                                          sulphur (SOx) and 12,000 tonnes of
                                                                   ger and day was also calculated.9 In                                          fine dust (PM). This means an average
     6	Cf. Chang et al. 2017 and Cruise Market Watch.
     7	The calculation is based on the figures published in       the case of 14-day cruises with long-                                         of 460g of fine dust, 17 kg of NOx and
        the Sustainability Report by Carnival and Royal Ca-
                                                                   haul destinations, the result was a CO2                                       8kg of SOx per passenger and trip. In
        ribbean 2017 (cf. Carnival Corporation & plc 2017).
        According to Cruise Market Watch 2018a, Carnival           emission of ~ 4.3 tonnes and for a                                            comparison to this the fine dust
        and Royal Caribbean have a market share of about
                                                                   8	Cf. Cruise Market Watch 2018b.
                                                                                                                                                 thresh­old value for cars from Euro 5b
        70 % and the emissions calculated by us for the en-
        tire industry are extrapolations for 100 % based on        9	The calculation is based on the Carnival and Ro-                           is 0.0045 g/km.11 The fine dust emis-
        the 70 % share of Carnival and Royal Caribbean. Ac-           yal Caribbean passenger days, extrapolated for
        cording to Cruise Market Watch the cruise industry            the entire industry (source: Bloomberg and own                             10	Extrapolation analogous to footnote 7.
        had approx. 26 million passengers in 2018.                    calculations).                                                             11	Cf. Wiesinger 2018.

26      Ausgabe 01|2019 Tourismus Management Passport
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sion per passenger and trip is thus the                  duction in emissions of barely 20 %                               are then not available elsewhere.
equivalent of driving 102,000 kilo-                      by no means results in an environ-                                Moreover, the LNG itself is increas-
metres by car. If the threshold value                    ment-friendly cruise ship. Using LNG                              ingly being transported on freight
of 0.08 g/km for NOx is taken for                        does indeed reduce NOx emissions by                               ships across the Atlantic from the
Euro 6b on, the emission calculated                      80 %14; in view of the still very high                            USA to Europe, which means even
per passenger and trip is the equi­                      levels of greenhouse gas emissions                                more emissions. And finally, a lot of
valent of driving 217,000 kilometres                     this is however poor consolation for                              the gas from the USA is won by frack-
per car.                                                 our climate. Moreover, a high price is                            ing, which on the one hand itself re-
    According to own statements of                       paid for the 20 % reduction in CO2 di-                            quires a very high energy input to ex-
the AIDA cruises company, using LNG                      rectly emitted by the AIDAnova as a                               tract it and, on the other hand, is as-
reduces the CO2 emissions caused by                      result of using LNG. First of all the gas                         sociated with further considerable
the AIDAnova by 20 %.12 Although                         has to be liquefied at great expense                              ecological problems.15
NABU (German Society for Nature                          and this requires a substantial input       CO2 emissions cau-         There is therefore absolutely no
                                                                                                     sed by air traffic
Conservation) awarded the AIDAnova                       of energy. In the process either addi-      contribute signifi-   foundation for claiming that the
four green ship’s propellers13, a re­                    tional CO2 is produced, or regenera-        cantly to global      cruise industry practices sustainabil-
                                                                                                     warming.
12	Cf. Aida Cruises.                                    tive energy sources are used which                                ity or that it has made progress on cli-
13	Four green ship’s propellers is the highest rating                                                  Kovalenko I­/­     mate protection. The spectrum of
    possible in the annual NABU Cruise Ship Ranking.     14	Cf. Aida Cruises.                       adobe.stock.com
                                                                                                                           cruise ships is however broad and
                                                                                                                           ranges from old ships running exclu-
                                                                                                                           sively on heavy oil without any af-
                                                                                                                           ter-treatment of the emissions, to a
                                                                                                                           Russian nuclear icebreaker for trips to
                                                                                                                           the North Pole16 and the LNG-driven
                                                                                                                           AIDAnova. Even if the latter can claim
                                                                                                                           progress in the case of some emission
                                                                                                                           types it too, as flagship, is not eco-­
                                                                                                                           friendly and by no means a climate-­
                                                                                                                           friendly cruise ship. There is no such
                                                                                                                           thing and there is not going to be one
                                                                                                                           in the foreseeable future.

                                                                                                                           Long-haul trips too cheap –
                                                                                                                           con­sumers expect action by the
                                                                                                                           politicians instead of greenwa­
                                                                                                                           shing by the industry
                                                                                                                           The pressure on the investment in-
                                                                                                                           tensive sub-sectors of the airlines and
                                                                                                                           the cruise lines to optimally use capa-
                                                                                                                           city all year round acts as an emis­
                                                                                                                           sions booster on the holiday travel
                                                                                                                           market in winter. The cruise fleets are
                                                                                                                           moved to warm and thus faraway
                                                                                                                           destinations with an exotic image
                                                                                                                           and the airlines serve these destina-
                                                                                                                           tions with their fleets. For the disast-
                                                                                                                           rous emissions figures not to attract
                                                                                                                           too much attention, AIDA runs a
                                                                                                                           greenwashing campaign which – as
                                                                                                                           described above – even NABU fell for
                                                                                                                           by awarding four green ship’s pro­
                                                                                                                           pellers.
                                                                                                                                At the same time the general pub-
                                                                                                                           lic and the consumers have long real-
                                                                                                                           ized that there is a link between long-
                                                                                                                           haul trips and climate change. In a
                                                                                                                           current study by the Department of
                                                                                                                           Tourism of the Munich University of
                                                                                                                           15	Cf. Götze 2018.
                                                                                                                           16	Cf. Augsburger Allgemeine.

                                                                                                         Ausgabe 01|2019 Tourismus Management Passport                27
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     Applied Sciences, of the 650 people         SUV drivers believes that voluntari-                 There are no eco-­      Klimaschutz-Portal: Klimakiller Nr. 1? htt-
                                                                                                      friendly cruise ships   ps://www.klimaschutz-portal.aero/klimakil-
     interviewed nationwide in Germany           ness works, still believes in the man in                                     ler-nr-1/ [31.01.2019]
                                                                                                      yet.
     who go on holiday trips in winter,          the moon”, said one of the respon­                                           Milman, O. (2016): First deal to curb avi-
                                                                                                         Pierrette
     around two-thirds of them respon­           dents. Moreover, the example men-                    ­ uertin/adobe.
                                                                                                      G
                                                                                                                              ation emissions agreed in landmark UN
                                                                                                                              accord. https://www.theguardian.com/
     ded positively in terms of the effec-       tioned above shows that large corpo-                 stock.com               environment/2016/oct/06/aviation-emissi-
     tiveness and acceptance of measures         rations interpret voluntariness in                                           ons-agreement-united-nations [31.01.2019]
     to reduce CO2. The choice of measures       their own very peculiar way: they use                                        Sullivan, A. (2018): Der Klimawandel und das
     was very wide: a tax on kerosene, spe-      CO2 monsters to wash their slate                                             Fliegen. https://www.dw.com/de/der-kli-
                                                                                                                              mawandel-und-das-fliegen/a-42094220
     cial charges for long-haul flights, legal   green and offload their burden on the                                        [31.01.2019]
     obligation for airlines to annually re-     environment elsewhere.                                                      Umweltbundesamt (2017): Vergleich der
     duce their emissions per passenger                                                                                       durchschnittlichen Emissionen einzelner
                                                                                                                              Verkehrsmittel im Personenverkehr – Be-
     by 5  % or mandatory identification of      Bibliography:                                                                zugsjahr 2017. https://www.umweltbun-
     flights using a CO2 colour coding sys-                                                                                   desamt.de/sites/default/files/medien/366/
                                                 AIDA Cruises: Erstes LNG Kreuzfahrtschiff.                                   bilder/dateien/vergleich_der_durchschnitt-
     tem. When asked where the responsi-         https://aida.de/kreuzfahrt/schiffe/aidanova/                                 lichen_emissionen_einzelner_verkehrsmit-
                                                 umwelt [31.01.2019]                                                          tel_im_personenverkehr_bezugsjahr_2017.
     bility lies for carrying out such meas-
                                                 Augsburger Allgemeine: Auf zum Nordpol –                                     pdf [31.01.2019]
     ures, the top answer given by re-
                                                 Reisen mit dem Atomeisbrecher. https://azol.                                 Wiesinger, Johannes (2018): Abgaswerte
     spondents was the state (47  %), fol-       de/35912472 [07.02.2019]                                                     (Euro Einstufungen). https://www.kfztech.
     lowed by industry (36 %) and way            Carnival Corporation & plc (2017): Sustaina-                                 de/kfztechnik/motor/abgas/abgaswerte.
                                                 bility from ship to shore, FY2017 Sustainabi-                                htm [31.01.2019]
     down in last place the consumers
                                                 lity Report. http://carnivalsustainability.com/
     themselves (17 %). Young people in          download-files/2017-carnival-sustainabili-
     particular criticised the fear of politi-   ty-full.pdf [31.01.2019]
     cians to exercise in concrete terms         Chang, Y. T., Lee, S. und Park, H.K. (2017): Effi-
                                                 ciency analysis of major cruise lines, Tourism
     the mandate given to them by the            Management, 58.
     public. In a previous online discus-
                                                 Cruise Market Watch. https://cruisemarket-
     sion forum also conducted by the De-        watch.com [31.01.2019]
     partment of Tourism it became clear         Cruise Market Watch (2018a): 2018 World­
     that young voters expect politicians        wide Cruise Line Market Share. https://
                                                 cruisemarketwatch.com/market-share
     to formulate goals and then speedily        [31.01.2019]
     make them law. In their eyes only the
                                                 Cruise Market Watch (2018b): 2018 Cruise
     legislature can enforce laws which on       Market Source Region. https://cruisemarket-
                                                 watch.com/passenger-origins [31.01.2019]
     balance are perceived as fair and at
     the same time can meet the challenge        FCCA – Florida-Caribbean Cruise Associ-
                                                 ation (2017): Cruise Industry Overview
     of curbing climate change. The young        – 2017. http://www.f-cca.com/download-
     generation has long since lost any be-      s/2017-Cruise-Industry-Overview-Crui-
                                                 se-Line-Statistics.pdf [31.01.2019]
     lief in the effectiveness of voluntari-
                                                 Götze, S. (2018): Schmutziges Erdgas aus
     ness, whether on the part of industry       Übersee. https://www.klimareporter.de/in-
     or on the part of the consumers             ternational/schmutziges-erdgas-aus-ueber-
                                                 see [31.01.2019]
     themselves. “Whoever in a land of

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     Experts exchange ideas in the Far East
     Conference visit in Bangkok and
     competences required for the 21st century

     The International Panel of Experts            regular benchmarking at the partici-                             with an internationally relevant and
     (IPoE) forum in Bangkok, one of the           pating institutions or supports the                              high-quality education.
     most visited cities in the world, took        partner network by providing a plat-
     place from 11 – 14 November 2018.             form for an exchange of ideas and in-                            Topic overview
     Under the title “Creating Advanced            formation in the field of teaching and                           Under the broad conference heading
     ­Learning Experiences” representatives        research.                                                        “Creating Advanced Learning Experi-
      from universities from all over the              The forum thus promised to pro-                              ences” an intensive exchange of ideas
      world met to debate university edu­          vide interesting impulses with regard                            on a wide range of topics took place in
      cation in the field of Tourism and           to content, both from the organizers                             the four days. For example, a workshop
      ­Hospitality.                                as well as from the participants, from                           on the subject “How much practical ex-
                                                   the field of international tourism and                           perience should a study programme
     Background                                    hospitality education. At the same       Prof. Dr. Marion
                                                                                                                    include?” clearly illustrated how valua-
                                                                                            Rauscher with col-
     The IPoE forum was taking place for           time it offered an ideal framework for   leagues from the        ble a semester-long work placement,
     the twelfth time. The mix of partici-         reinforcing the department’s interna-    Thai host university.   which is an integral part of the curricu-
     pants was very international, with            tional network, which is important          Marion ­Rauscher     lum at universities of applied sciences,
     representatives for example from              especially in the dedicated field of
     Australia, from Asian countries such          Tourism and Hospitality. Through the
     as Singapore, Malaysia or Qatar and           exchange with international col-
     from European countries such as the           leagues, university lecturers pick up
     Netherlands, Austria or France. Ger-          stimulating ideas with regard to cur-
     many was represented by the Depart-           ricular and didactic approaches. They
     ment of Tourism of the Munich Uni-            get to know and understand branch
     versity of Applied Sciences.                  trends and future developments in
          The organizers THE-ICE, the Inter-       other geographical regions so as to
     national Centre of Excellence in Tour-        suitably implement them in their
     ism and Hospitality Education, is an          own teaching and research. This also
     international accreditation and qual-         benefits the students, who have to be
     ity control agency. Its network mean-         prepared for a career in an interna-
     while includes more than 30 private           tional environment. It is of central
     and public universities, vocational           importance for their education that
     training institutions and private ho-         they become well-informed cosmo-
     tel management colleges in 14 coun-           politans so that they can understand
     tries. In the field of accreditation, it is   the wishes and needs of guests from
     one of the biggest agencies world-            diverse markets and adequately take
     wide specialising in Tourism and              these into consideration. In the final
     Hospitality degree programmes. In             analysis the aim of international
     addition to classical programme ac-           teaching and research cooperation
     creditation, the THE-ICE also does            is to be able to provide students

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                                                                                                               Competences required in the
                                                                                                               21st century

                                                                                                               Changes in the labour market
                                                                                                               The labour market worldwide has
                                                                                                               been and still is changing rapidly.
                                                                                                               Jobs which have existed for decades
                                                                                                               are being taken over by automated
                                                                                                               systems and robots. Whole occupa-
                                                                                                               tional fields are disappearing and
                                                                                                               new ones are being created, or will be
                                                                                                               in the coming decades. Due to tech-
                                                                                                               nological change alone, McKinsey es-
                                                                                                               timates that on average up to 14 % of
                                                                                                               workers will have to change to a dif-
                                                                                                               ferent category of work by 2030. The
                                                                                                               biggest upheaval is expected to occur
                                                                                                               in the more advanced economies,
                                                                                                               with a figure of 33 % expected for Ger-
                                                                                                               many and, by comparison, only 6 %
is, compared to the short work place-        transparent student or lecturer clear-      Animated ex­chan­     for India.1 Whereas many occupation-
                                                                                         ges of ideas in the
ments of around two weeks common             ly went much too far for some of the                              al fields will disappear by 2030 due to
                                                                                         workshops and
at some international universities.          workshop participants, and under the        working groups.       the use of new technology, the study
The subject of another work session          General Data Protection Regulations            Marion Rauscher
                                                                                                               assumes that there will be a net gain
was how much, and which, technolo-           in place in Europe is presumably very                             of new jobs created.2
gies a Tourism and Hospitality degree        difficult to implement anyway.                                         New technologies are however
programme needs. Multi-user simu-                 Finally, the topic of teaching                               only one aspect of the disruption on
lation environments (MUSEs), gami-           across cultural boundaries was also                               the job market. A changing way of
fication or the use of 3D and VR tech-       discussed, including the question of                              working caused for example by flex­
nologies are only some of the instru-        how to teach Tourism and Hospitality                              ible work assignments, the rise in
ments discussed in the session. The          “graciously”. This English term, which                            po­pulation paired with demographic
use of technology in the classroom           is a matter of course in large areas of                           change, climate change and dwin-
was a much more controversial issue.         Asia, is yet alone difficult to translate                         dling natural resources, rapid urbani­
All the participants were principally        into German or other languages. The                               zation and increasing social and cul-
in favour of using technology in the         conclusion reached was that the dif-                              tural diversity also contribute to it.
classroom – on the one hand to de-           ferent aspects of this topic can only                             Taking all these trends into conside­
velop the students’ technological            be learned to a certain degree in the                             ra­tion, a current study by the World
competence and on the other hand to          classroom. To fully appreciate its ex-                            Economic Forum expects that almost
engage and integrate them actively           tent and depth, it is necessary how­                              half of the skills currently important
into the teaching. Opinions on how           ever to live and experience “Gracious                             for doing a job will have changed by
much technology to use however va-           Tourism and Hospitality”. And seen                                2022.3 The biggest need for change is
ried. The use of iPads at a university       against this background it is essential                           expected to occur in air traffic and in
in Singapore serves as an example.           for students in this dedicated field to                           the travel and tourism industry. The
There, in particular courses, each stu-      acquire every kind of international                               companies interviewed in the study
dent as well as the lecturer is given an     competence possible.                                              said that by 2022 it will be necessary
iPad with an app to contact each                  Different teaching and research                              for 68 % of their workforce to adapt
other. Using the app the students can        approaches as well as curriculum con-                             their skills to meet new require-
‘raise their hand’, give the lecturer        tents were discussed both in the                                  ments.4
feed­back on the current speed of de-        working groups and on the periphery                               In short, students on the internatio­
livery, start a chat or initiate a plenary   of the conference. Despite a certain                              nal education market today have to
discussion, take notes, ask questions        diversity of concepts and methods,                                have noticeably different competen-
and so on. Afterwards all activities         the discussions also revealed a lot of                            cies than only five years ago, if they
can be statistically evaluated and           similarities. On the meta level in par-                           want to succeed on the job market.
traced back to the individual student:       ticular, the participants in the discus-
who performed particularly well, who         sions largely agreed that teaching
was the most active participant, what        “21st century competences”, a term                                1	Cf. McKinsey Global Institute (2017), p. 11.
                                                                                                               2	Cf. ibid., p. 14.
was the feedback for the lecturer like,      which has meanwhile firmly estab-                                 3	Cf. World Economic Forum (2018), p. 22.
                                                                                         Deutsche Fassung
how often did the student not under-         lished itself, should be an integral        in der App verfüg-
                                                                                                               4	Cf. ibid., p. 17.

stand something etc. This type of            part of university education.               bar

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     Figure 1 compares the top 10 skills                    Communication
                                                          and collaboration
     needed for the international job mar-
                                                         are very important
     ket in 2018 with those for 2022.5                  for working in agile
         Skills which will remain impor-                             teams.

     tant, or become even more relevant,                       Jakob Lund/
                                                          stock.adobe.com
     are e.g. analytical thinking and inno-
     vativeness as well as active learning
     and the developing of learning strat-
     egies. This is necessary in order for
     students to be able to continuously
     adapt to changing requirements or
     even to promote such requirements.
     The above-described technological
     change in the job market is reflected
     in the marked increase in importance                                        Learning competencies                                  and interpreted and then put into
     of the competencies technology de-                                          Figure 2 categorizes the skills needed                 context, which requires critical think­
     sign and programming or system                                              for the 21st century.6 On the left-hand                ing and competency in solving prob-
     analysis and evaluation. At the same                                        side we have the 4 “Cs”: Creativity, Cri-              lems. This is the only way the proces-
     time however skills such as creativity,                                     tical Thinking, Communication and                      sor can recognize new structures,
     originality and own initiative, critical                                    Collaboration. These are underpin­                     question trains of thought and inter-
     thinking, leadership competence or                                          ned by information literacy and the                    link information. Interestingly, the
     emotional intelligence, i.e. those                                          basic everyday life skills on the right-               problem solving skill is universally
     skills which in contrast to the                                             hand side. The first category defines                  listed among the most important
     above-mentioned ones emphasize                                              the type of thinking and learning.                     skills in all countries, whereas there
     the human element, are all listed                                           Creativity and innovation empower                      are slight variations in the ranking
     among the top 10. That equally ap-                                          students to consider data from diffe-                  ­order of the other skills depending on
     plies to skills such as resilience, ser-                                    rent perspectives in order to then                      the geographical region.7 Since com-
     vice orientation or flexibility which                                       process them in various ways. This al-                  petences first of all need to be trained
     are admittedly not among the top 10                                         lows them to generate their own                         and exercised, students have to en­
     but are nevertheless high up on the                                         ideas and approaches. To do so, infor-                  gage with their own thought proces-
     ranking list.                                                               mation must first of all be analysed                    ses. Learning how to learn is thus the
         On this basis the necessary learn-                                                                                              frame­work in which to develop the
     ing competences can now be derived,            Figure 1: Compari-           6	The categorization is based on ATC21S “Assess-       skills. The aim in this category is for
     meaning the mental processes re-               son of the top 10               ment & Teaching of the 21st Century Skills”, a       students to first actually recognize
                                                    skills for the global           project carried out by the University of Melbour-
     quired to be able to adapt and devel-          labour market in                ne and sponsored by Cisco, Intel and Microsoft.      problems in their future working en-
     op today’s and tomorrow’s working              2018 and 2022.                  Further classifications can be found in the lite-    vironment and then not only solve
                                                                                    rature on the subject. Basically however they
     environment.                                      Future of Jobs               all deal with the same competencies. Compare         these problems but also to sub­
                                                    Survey 2018, World              for example Ananaisadou, K., Claro, M. (2009) or
                                                                                                                                         sequently avoid these problems and
     5	Cf. World Economic Forum (2018), p. 12.     Economic Forum                  OECD (2018).
                                                                                                                                         develop improved and more innova-
                                                                                                                                         tive approaches. To support students
                                 2018                                                        2022                                        in this process it is helpful to let the
                          Analytical thinking                                        Analytical thinking                                 students work out and find solutions
                           and innovation                                             and innovation                                     themselves in their learning environ-
                                                                                                                                         ment and to dovetail learning across
                     Complex problem-solving                            Active learning and learning strategies
                                                                                                                                         various departments and disciplines.
                   Critical thinking and analysis                           Creativity, originality and initiative                            The way of working is character-
                                                                                                                                         ized by the collaboration and com-
             Active learning and learning strategies                     Technology design and programming
                                                                                                                                         munication listed in the second cate-
               Creativity, originality and initiative                           Critical thinking and analysis                           gory. Working in agile teams with ex-
                                                                                                                                         perts from various disciplines not
              Attention to detail, trustworthiness                               Complex problem-solving                                 only leads to innovative, problem-­
                                                                                                                                         solving oriented approaches, it also
                       Emotional intelligence                                  Leadership and social influence
                                                                                                                                         develops the ability to find compro-
                    Reasoning, problem-solving                                                                                           mises through critical reflection on
                                                                                   Emotional intelligence
                           and ideation                                                                                                  one’s own work and on that of the
                            Leadership and                                      Reasoning, problem-solving                               others. That requires flexibility and
                            social influence                                           and ideation                                      adaptability from each participant if

              Coordination and time management                                 System analysis and evaluation
                                                                                                                                        7	Cf. The Economist Intelligence Unit (2015), p. 8.

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